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Omni Austin Hotel Downtown

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#35 of 200 Hotels in Austin
Certificate of Excellence
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Omni Austin Hotel Downtown
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2,377 Reviews from our TripAdvisor Community

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Showing 2,344: English reviews
Oakland, California
Reviewed 3 days ago NEW

Stayed there for a business trip. Central location in Austin downtown, great amenities, service and fitness center. The room was very clean and the bed was comfort and firm at the right level. Will return again.

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Helpful?
Thank IPv7
Fort Worth, United States
Reviewed 3 days ago NEW

Great location & walking distance to 4th and 6th street venues for entertainment. Great service from Check In process to departure process. Highly recommend this hotel if you are looking for business or pleasure.

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Helpful?
Thank P272KZmarys
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your endorsement of our hotel. We're happy that our location and noteworthy service will bring you back in the future.

Athens, United States
Reviewed 3 days ago NEW

Beautiful Atrium, Excellent guest rooms. Very quiet hotel, yet readily available to 6th St. Will definitely stay at this hotel again. Valet was a little pricey at $35/night. We stayed in a suite and privacy was easily maintained while entertaining.

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Thank matthewrY5283DQ
Alvin, Texas
Reviewed 5 days ago NEW

Nearly the entire staff was treated me like I didn't belong. I felt very uncomfortable and unwelcome. Paying customer means nothing to them unless you're in busines attire. Every time I tried to go to the Valet, he would ignore me and assist other people that came out of the hotel after I did. Like he seriously just SKIPPED me....

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Helpful?
Thank carriew817
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your comments. We do appreciate the feedback. I would be happy to speak with you about your experience. Please feel free to contact me at the hotel. Gene McMenamin

Reviewed 1 week ago

This hotel is amazing outside and in is done out beautifully. I was lucky enough to be on the 16th floor and had two doors leading onto a massive balcony overlooking 6th street! Would deffinatley stay here again if i got the chance too!

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Helpful?
Thank El B
Harlingen, Texas
Reviewed 1 week ago

Excellent meeting place for the family in Austin . Very nice Thanksgiving brunch which satisfied all members of the family .The staff was very accommodating for our group of 12 family members . Valet parking was free Thanksgiving day for the family members eating with us who did not stay at the hotel . A nice perk .

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Helpful?
Thank southerntexasgirl
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We're grateful that you chose to spend your holiday with us, and we're happy to hear that you enjoyed our Thanksgiving brunch with your family members. We hope to welcome you back again during your next visit to Austin.

Dallas, Texas
Reviewed 1 week ago

Room had been stripped of all necessary toilet articles and coffee supplies. Luckily we had toilet tissue ! Our request for such was made to front desk. They apologized and told us the needed items would be brought to us bbut unfortunately they never arrived

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Helpful?
Thank Lisa H
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We are disappointed to hear of the lapse in housekeeping service and the uncustomary lack of follow through from our team. Please accept our apologies. We appreciate your honest feedback as it helps us to raise the level of service and correct inconsistencies. Please return again in the future.

San Antonio, Texas
Reviewed 1 week ago

The hotel is absolutely beautiful. The professionalism and respect I received as soon as I walked in the doors was fantastic. The hotel provides great service. I called in for room service and I did not have to wait more than 10 minutes to receive my food. I planned a special night for my girlfriend. The same day of my...

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Helpful?
Thank MATTHEW C
Dallas, Texas
Reviewed 1 week ago

We loved our Thanksgiving holiday stay at the Omni. We rented a suite that was 700-800 square feet for a great bargain price. The room was plush with couches chairs, a dining room table, two big screen TVs, a refrigerator, pull out couch and other nice amenities. The room was spacious, very clean and well appointed. Service was great as...

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Helpful?
Thank Herb G
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We're honored that you chose to spend your holiday with us, and we sincerely thank you for your accolades. We appreciate you sharing your feedback.

Houston, Texas
Reviewed 1 week ago via mobile

We have stayed at nice hotels all over the world, but in an ere of value and Airbnb the "clunkyness" of these large business focused hotels can be irritating to vacation travelers. Let me count the ways, cranky valet car handlers, expensive parking, slow check-in (two clerks, six people in line) required use of bell hops that made us carry...

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Helpful?
Thank DaveD_Nashville
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We appreciate you taking the time to provide your candid feedback, both positive and constructive. Without this feedback from our valued guests, we cannot improve the areas in which we need attention and focus. Our goal is to provide the quality service that is customary at our hotel, and we do sincerely apologize that we failed in this area during...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: £110 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Orbitz, Hotels.com, Cancelon, Travelocity, Cheap Tickets, Priceline, Odigeo and Jetsetter so you can book your Omni Austin Hotel Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Austin Hotel Downtown Texas
Austin Omni
Hotel Style:
#7 Business Hotel in Austin
#16 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
#28 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Omni Austin Hotel Downtown staff and other travellers.
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Questions? Get answers from Omni Austin Hotel Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for floor 16 over 6th street for the best views and a balcony.”
 of 5 bubbles 968elb, 30 Nov 2016 | Read review
“The corner room with double beds had a fun view.”
 of 5 bubbles mmurr30, 18 Nov 2016 | Read review
“Floors 13 and 14!”
 of 5 bubbles Bethory, 18 Nov 2016 | Read review
“We were on the eleven floor and the only thing you heard was the sirens.”
 of 5 bubbles 922Bill, 14 Nov 2016 | Read review
“Try and get a club room!”
 of 5 bubbles AliaW_12, 14 Nov 2016 | Read review
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