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Crowne Plaza Austin

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#31 of 199 Hotels in Austin
Certificate of Excellence
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Crowne Plaza Austin
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1,111 Reviews from our TripAdvisor Community

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Showing 1,104: English reviews
Sydney, Australia
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 days ago NEW

We needed last-minute accommodation for one night in Austin before we flew home. We would literally just be sleeping there, so all I was after was somewhere decent, cheap, near the city, with free parking. This hotel ticked all those boxes. It was such a fleeting visit that I don’t remember too much. What I do recall was how tired... More 

Helpful?
Thank Angela612
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Dear Angela612. Please accept my apologies for our failing to meet your needs during your recent stay. Our associates strive greatly to provide excellent guest services and accommodations. It appears we were not able to deliver for you. I hope you will consider giving us another opportunity to serve you. I guarantee we can meet your expectations. On your next... More 

1 review
Reviewed 1 week ago

I'am a flight attendant who visits many hotels and uses the shuttle driver to places I need or want to go. Overall the entire staff was very helpful and friendly. On this particular trip to Austin I was very impressed with Shaka Ellerbee, the evening shuttle driver. The Crowne Plaza wasn't within walking distance of any convenience store and I... More 

Helpful?
Thank Shannon K
Austin, Texas
1 review
Reviewed 1 week ago

Hotel is conveniently located by IH35 and 20 min van time from Austin airport. We stay here often and the staff is very friendly. Justin in particular is very accommodating to our requests and he always has a smile on his face! Great attitudes and a nice sense of humor. Way to go guys!

Helpful?
Thank travelerguy814
Kingston, Pennsylvania
Level Contributor
4 reviews
Reviewed 1 week ago

This was our first trip to Austin and we plan to return next year for another Longhorn football game - and we will absolutely stay at this hotel again! Everything is super clean, we ate a great breakfast every morning and enjoyed watching NFL football games while snacking on delicious food and sipping yummy drinks in the lounge. The staff... More 

Helpful?
Thank Lori S
Washington DC, District of Columbia
2 reviews
Reviewed 1 week ago

I stayed in this hotel for a conference. Everyone on the staff was friendly and helpful. I was particularly impressed with Roy, the Concierge/Bellman. He helped me several times, looking after my bags, getting me a timely taxi to the airport, etc., and always did so with a smile and a friendly, helpful attitude. Crowne Plaza Austin, you have an... More 

Helpful?
Thank Gregg O
Houston, Texas
2 reviews
Reviewed 1 week ago

We have stayed at this hotel a few times, more than 3 for sure, and will be staying there if we happen to visit Austin. For one, the place is clean, down to earth, comfortable, well situated, close to U.T.Austin and downtown Austin. Secondly, the front desk personnel and concierge are very, very helpful. Mr. Rory, concierge, Ms. Priscilla Cotton... More 

Helpful?
Thank A M
Hurst, Texas
Level Contributor
204 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 3 weeks ago

For years, I drove by this place branded a Red Lion Inn. I had always wondered what it was like in there, and what kind of service they gave. Before I could get there it had been re-branded Crown Plaza. There aren't many Crown Plazas anywhere in Texas, but the location on this one at the intersection of two major... More 

Helpful?
Thank Arnold_Ziffel
West, Texas
1 review
Reviewed 3 weeks ago

I've stayed several times at the Crowne Plaza for work and I've always had a great experience. One of the best parts of my stay is the 7th floor executive room where I go for breakfast each morning. Wanda greets me every day, asks me if I need anything and always provides fun conversation. She blesses me with a great... More 

Helpful?
Thank cshaw100
Corpus Christi, Texas
1 review
Reviewed 3 weeks ago via mobile

Stayed there for the Adele concert and the staff there were amazing. The hotels shuttle driver Shaka Ellerbee was a life saver! I thought Austin had Uber but they didn't and Shaka offered to give us a ride to the event. Thank you Shaka!

Helpful?
Thank monette624
Charlottesville, Virginia
1 review
Reviewed 3 weeks ago

Wanda and Justin made this an amazing stay. I will absolutely recommend this hotel. Wanda was cheerful, helpful and accommodating beyond her duties. Justin was instrumental in guiding us to to the best places to see in Austin.

Helpful?
Thank lcicilese

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 North IH 35, Austin, TX 78752
Region: United States > Texas > Austin
Price Range: £91 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Crowne Plaza Austin Texas
Hotel Style:
#12 Best Value Hotel in Austin
#15 Business Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Austin staff and other travellers.
7 questions
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Chicago, Illinois
over a year ago
Cuenca, Ecuador
8 months ago
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over a year ago
Orlando, Florida

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Questions? Get answers from Crowne Plaza Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have stayed here but once so I don't have a clue.”
 of 5 bubbles Arnold_Ziffel, 12 Nov 2016 | Read review
“executive floor”
 of 5 bubbles lcicilese, 7 Nov 2016 | Read review
“Away from the highway, if possible.”
 of 5 bubbles sannettie, 1 Nov 2016 | Read review
“Executive rooms (7th Floor) was great!!”
 of 5 bubbles peregrinomarco, 24 Oct 2016 | Read review
“West and North facing rooms overlook the pool which can get loud. 7th floor is the ticket if you qualify or want to spend the money.”
 of 5 bubbles 1_JohnPaul_1, 21 Oct 2016 | Read review
5 of 5
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