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    Crowne Plaza Austin

    6121 N Interstate 35, Austin, TX 78752-3801
    Hotel website
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    03/09/2017 04/09/2017
    US$184
    US$177
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    Traveller (108)
    Room & Suite (90)
    Dining (43)
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    Overview
    • Excellent54%
    • Very good26%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Best Western Plus Austin Central
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    #84 of 202 hotels in Austin
     
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    Habitat Suites Hotel
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    Drury Inn & Suites Austin North
    352 reviews
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,233)
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    There are newer reviews for Crowne Plaza Austin
    See the most recent reviews

    451 - 455 of 1,225 reviews

    Reviewed 15 April 2015

    That pretty much sums it up. The rooms were dingy and humid and the air conditioning was really inconsistent. Smokers in the hotel set off the smoke alarm in the middle of the night. The pool area is DISGUSTING. Bird crap everywhere. That was one...More

    1  Thank Sickofcraphotels
    Response from Randy B, General Manager at Crowne Plaza AustinResponded 17 April 2015

    Your review was very surprising to me. We strive to provide only the very best service to our guests and it appears we failed to do that for you. The incident you described with the pool is not typical of our Engineering Department and I...More

    Reviewed 10 April 2015

    Look, the hotel is great, the food is great, and the staff is amazing... BUT that's not the best part. One afternoon, I was relaxing in my hotel room and thought, "Dang, I could use some Starbucks right now..." So I set forth on my...More

    2  Thank XelephantZ
    Response from Randy B, General Manager at Crowne Plaza AustinResponded 21 April 2015

    Thank you for your feedback. It is our goal to consistently provide superior service and accommodations for all our hotel guests and your comments are very important to us. We apologize for the oversight of our Restaurant staff with regards to your stated concerns. Kindly...More

    Reviewed 10 April 2015 via mobile

    I stayed here on business and my stay was a bit chaotic!! However the breakfast was wonderful..I loved the omelet that was made right in front of me and the fruit was very fresh.however my rooming experience wasn't so good 1 side of the closet...More

    Thank YOLANDA H
    Response from Randy B, General Manager at Crowne Plaza AustinResponded 13 April 2015

    Thank you for taking the time to express your thoughts and concerns. We value you as an honored guest and we are so sorry to see you did not enjoy your overall experience with us and were not satisfied with the service that you received....More

    Reviewed 9 April 2015 via mobile

    We arrived after a stressful 4-hour drive with lots of luggage to a complete lack of concierge help & had to push a heavy luggage trolley up to our room ourselves. Considering the website boasts a concierge/bell-boy service this was far from a great start....More

    1  Thank Sarah_Watts-Peters
    Response from Randy B, General Manager at Crowne Plaza AustinResponded 13 April 2015

    Thank you for taking the time to post a review of our property. Please allow us to apologize for the over-all experience you had and any inconvenience you may have encountered that did not live up to your expectations. Your review will be used to...More

    Reviewed 9 April 2015

    Especially nice to be greeted by name. Tim...the hotel concierge greeted my wife by name (she stays here regularly on business) and has commented on the great service and she receives each time she returns. Our rooms are always well maintained and we enjoy the...More

    Thank Bill s
    Response from Randy B, General Manager at Crowne Plaza AustinResponded 21 April 2015

    Dear Bill and Anne, Thank you so much for your review and kind words towards Tim. He is an excellent young man. We all hope you will consider choosing our hotel whenever you are in Austin. Thanks again. Randy Brunnemann General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$100 - US$191 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Business Hotel in Austin
    • #18 Best Value Hotel in Austin
    • #34 Family Hotel in Austin
    • #43 Romantic Hotel in Austin
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Priceline, IHG, Booking.com, Hotels.com, Expedia, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, Travelocity, getaroom.com and HotelQuickly so you can book your Crowne Plaza Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Crowne Plaza Austin Hotel Austin ,
    • Austin Crowne Plaza ,
    • Crowne Plaza Austin Texas
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    Traveller (108)
    Room & Suite (90)
    Dining (43)
    Pool & Beach (26)
    Hotel & Grounds (105)
    Bathroom (13)
    Business Centre & Event Rooms (6)
    Nearby
    Best Western Plus Austin Central
    80 reviews
    .34 miles away
     
    Doubletree by Hilton Hotel Austin
    1,290 reviews
    .14 miles away
     
    Drury Inn & Suites Austin North
    352 reviews
    .31 miles away
     
    Habitat Suites Hotel
    564 reviews
    .43 miles away
     
    Nearby Restaurants
    Pappadeaux Seafood Kitchen
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    .11 miles away
    Amaya's Taco Village
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    .37 miles away
    Pappasito's Cantina
    284 reviews
    .21 miles away
    Taj Palace Indian Restaurant & Bar
    52 reviews
    .36 miles away
    Nearby Attractions
    Elisabet Ney Museum
    65 reviews
    1.75 miles away
    Highland Mall
    9 reviews
    .64 miles away
    Maze Rooms Austin
    234 reviews
    1.28 miles away
    Austin Eats Food Tours
    242 reviews
    1.53 miles away
    Ask a question
    Questions & Answers
    Janine L
    26 June 2017|
    AnswerShow all 6 answers
    Response from jclinttex | Reviewed this property |
    Yes, the rooms are air conditioned and the controls for adjustment are guest accessible.
    2
    Votes
    Reia_Loowiz
    14 June 2016|
    Answer
    Response from Roel G |
    The issue was taken care of right away ! Unfortunately it's unpredictable to know when & how it happens & why it's happening in most hotels. Reporting the problem is the best way to clean the room & remove bed bug. Rooms... More
    0
    Votes
    nsral2000
    5 April 2016|
    Answer
    Response from Gracie D | Reviewed this property |
    15-20 minutes if not during peak traffic hour 30-40 during peak traffic time
    1
    Vote
    Room Tips
    "Superb Customer Service!"
    Read review
    "Away from elevators or parties"
    Read review
    "A/C in the check in area and the dinning area needs to be a little cooler"
    Read review
    "best view overlooks the courtyard"
    Read review
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