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The room was very clean, everyone was very friendly and helpful. The hotel staff helped my wife find her wedding rings. She was very upset when she couldn't find them and the staff responded right away and found them and called her back immediately. I...More
Nice hotel, 10 minutes from the Reagan airport, free shuttle, quiet, but the Musty smell on the room intolerable, loud air condition, restaurant close by 9pm. Did not try breakfast, but location was close to Alexandria historical center. And metro to go to WA DC....More
Response from IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Alexandria - Old TownResponded 2 September 2015
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient.
However, we’re sorry we fell below your expectation regarding the musty smell...More
We stayed here mid-week on personal business. Booked through Hotels.com and got a decent rate. the first room we were booked into smelled very musty, like it had not been opened up and used in quite some time. We requested a different room. It was...More
Response from Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old TownResponded 17 August 2015
Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We would have preferred you would have...More
I had a wonderful experience at this holiday inn. The staff were very helpful especially with the large group I was travelling with.
Rooms were clean, big and quiet. Coin operated laundry facilities located within the hotel which is convenient for families or those staying...More
While on a business trip to Washington DC I was looking for a Hotel near Reagan National airport that would not "break the bank"... I found this quaint property in just across the Potomac from DC and within 15 minutes of the airport. BONUS, I...More
Hotel is near Ronald Reagan Washington National Airport (DCA) and the many Alexandria and Washington D.C. historic sites. They offer free round trip shuttle service to National Airport and historic King Street. Estimated... More
Hotel is near Ronald Reagan Washington National Airport (DCA) and the many Alexandria and Washington D.C. historic sites. They offer free round trip shuttle service to National Airport and historic King Street. Estimated time is about 15 minutes. Recommend you contact the hotel to find out the operating hours. .