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The Westin Alexandria

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The Westin Alexandria
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799 Reviews from our TripAdvisor Community

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Showing 781: English reviews
New York City, New York
Level Contributor
75 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 week ago

I stayed here for a work trip and enjoyed my stay. The rooms are spacious and well appointed. The bed is super comfortable and the restaurant downstairs makes a great breakfast! The staff were also friendly and helpful. I'd definitely stay here again if visiting the area.

Helpful?
Thank GeorgT_82
Level Contributor
151 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago via mobile

I was here for a conference. The room was very nice, comfortable, and clean. The hotel staff were very friendly and helpful. The conference area was nice and convenient. The hotel shuttle was very convenient. I would stay here again.

Helpful?
Thank McMahanBucketList
New York City, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

The staff were very nice and professional. The room was clean, modern and comfortable. The trademark restaurant is on the 1st floor. It has a nice ambiance and the food was good. However, he menu doesn't offer many options.

Helpful?
Thank RickandJackieC
1 review
Reviewed 4 weeks ago via mobile

The hotel room was nice, including the bedding. It's in a nice area. A nice walk to old town. We found small things were annoying. Our keys stopped working and we were both coerced (separately) to go back to the desk twice in a row. Each time the person at the front desk did not say a quick and easy... More 

Helpful?
Thank Eleni V
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Eleni, Thanks for staying with us and taking the time to share these comments. I realize the little things make a big difference and can appreciate your frustration with having the keys continue to fail you. Regardless of the reason, it appears we could have be more proactive in helping you solve the issue. My apologies. I hope that... More 

Atlanta, Georgia
Level Contributor
248 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 4 weeks ago

I stay at this hotel when I have a hearing the next day at the federal courthouse. The rooms are comfortable and have the usual outstanding Westin mattress, pillows and bathrooms. The area around the hotel is also very nice, and it's convenient to have a Starbucks behind the hotel. The two primary complaints I have about this hotel are... More 

Helpful?
Thank lllaroo
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear lllaroo, Thank you for staying with us and sharing these comments. I was disappointed to learn of the inconveniences you experienced this time in and offer my sincere apologies. There is no excuse for the poor service you experienced with room service housekeeping and upon check out. Clearly we have some opportunities to work on in these areas. It... More 

Boston, Massachusetts
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 October 2016

Our family had a very nice stay. The rooms were well appointed and immaculately clean. The staff was professional and helpful. The neighborhood is lovely and convenient to restaurants, shops, the sites.

Helpful?
Thank Carol514
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Carol, Thanks for staying with us. So glad to read your comments and know that you enjoyed your stay, our staff and the neighborhood. Hope to welcome you back soon. Rich Casale General Manager More 

Johnston, Iowa
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 October 2016 via mobile

Despite some of the less stellar reviews, my experience was all good. Helpful/courteous staff, convenient location and very large / comfortable rooms. I did not have a car..of course, it is D.C. and parking is always a premium and will cost you. Far easier to walk, train, Uber or a combo of all. I love this historical part of the... More 

Helpful?
Thank Dave C
Wayne, Pennsylvania
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 October 2016

So, kids, you want to run your own hotel, but need tips on how to squeeze every dime out of your guests? Here are some ideas to consider, courtesy of the Westin chain: 1. When guests fall into your "brunch" trap, charge $15 for an egg-white omelet.But, make it out of the smallest eggs you can get your hands on.... More 

Helpful?
Thank John F
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear John, Thank you for staying with us recently. This feedback is much appreciated and I want to extend my apologies for how you were made to feel as a result of some of the items that your were charged for. The egg white omelet you mention is typically comprised of three eggs which is fairly standard and sizeable so... More 

Lincoln, Nebraska
Level Contributor
151 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 22 October 2016 via mobile

Very happy with customer service. They went out of their way for me. But that said, every time I come here there is a problem with the keycards requiring rekeying immediately after arrival and then again later in the stay. This time the robe was off white (yellowing) and had so much pilling that I took a picture. Also the... More 

Helpful?
Thank C001
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear C001, Thanks for staying with us recently and taking the time to share these comments. I was glad to know that our staff took good care of you. My apologies for the inconveniences you experienced and thank you for pointing out some details that certainly need attention. We will follow up accordingly. I do hope you will return and... More 

Charleston, South Carolina
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 October 2016 via mobile

Reasonable weekend rates for this wonderful hotel. Spacious dining area and bar w quite library type setting. Rooms are large and they offer a " green program " where housekeeper doesn't enter your room , no change of towels but you can call and ask for items you need. Free shuttle to/ from Old Town/ King street. Nice area w... More 

Helpful?
Thank thwright
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear thwright, Thanks for staying with us recently and sharing these comments. I am so glad to know that enjoyed the hotel and the area and hope that we will see you back again soon. Rich Casale General Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westin Alexandria blends sophistication and elegance with the historic surroundings of Alexandria. Located in Old Town Alexandria, our hotel is an oasis of personal, instinctive comfort. ... more   less 

Additional Information about The Westin Alexandria

Address: 400 Courthouse Sq, Alexandria, VA 22314-5700
Region: United States > Virginia > Alexandria
Price Range: £78 - £246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Alexandria 4*
Number of rooms: 319
Reservation Options:
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Also Known As:
Westin Alexandria Hotel Alexandria
Alexandria Westin
Hotel Style:
#4 Luxury Hotel in Alexandria
#10 Business Hotel in Alexandria
#18 Romantic Hotel in Alexandria
#18 Family Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Alexandria staff and other travellers.
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Questions? Get answers from The Westin Alexandria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 505 and the view was spectacular.”
 of 5 bubbles RickandJackieC, 10 Nov 2016 | Read review
“quiet town and quiet neighborhood where located. right across street from US court”
 of 5 bubbles 284christopherj, 17 Oct 2016 | Read review
“cheaper parking nearby”
 of 5 bubbles Rit4CR, 12 Oct 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles SailingThistle, 6 Oct 2016 | Read review
“Mid range rates - luxury delivery!”
 of 5 bubbles Bellakarena, 5 Sep 2016 | Read review
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