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Crystal Gateway Marriott

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Traveller (134)
Room & Suite (62)
Dining (12)
Certificate of Excellence

About

Location
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Value
Certificate of Excellence
GreenLeaders GreenPartner
Experience Crystal Gateway Marriott, located minutes from downtown Washington, D.C. and less than 1 mile from Reagan National Airport. Explore the entire Washington, D.C. area via the Metro which is connected to our hotel in Arlington, Virginia. Step into our spacious hotel lobby here in the heart of Crystal City and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 well appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Dine onsite at 15th and Eads or grab a quick bite from our Gift Shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). With the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington and downtown D.C. has never been easier.
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Property amenities
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Safe
HOTEL CLASS
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Location

Full view
99Great for walkers
Grade: 99 out of 100
221Restaurantswithin 0.75 miles
14Attractionswithin 0.75 miles
187Reviews
185Photos
38Q+A
29Room tips
Traveller rating
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Popular mentions
Stayed at the hotel for a conference. The room was comfortable. The hotel is connected to the Crystal City underground which mage it easy to access the Metro, restaurants and shops without going outside. Food at the hotel is limited, but there are plenty of low cost options for
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The hotel and room were clean, staff was friendly. The room was not the one I reserved. Spent the night listening to the ice and soda machines in the hallway. The connecting doors to the next room made the guy next door speaking on the phone about his plans in DC a bit
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Response from Stephenie J, Guest Relations Manager at Crystal Gateway Marriott
Responded 1 week ago
Dear Thomas R, We appreciate you taking the time to share and evaluate your stay with us. This experience certainly does not reach the level of service our associates strive to provide for our guests and we apologize for falling short of your expectations. Your feedback has been shared with our management team for their immediate attention in an effort to work towards continuous improvement. Thank you for your feedback and we hope to have the opportunity to host your stay another time in the future. Stephenie Joslin Guest Relations Manager
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We had a wonderful stay at this hotel beginning with the reception and ending at checkout. There is easy access to the Metro and the parking is convenient. We had one issue during a rainy period where rain was coming into the room through one of the windows. We reported it
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I was told on check in we had no status, and if we wanted gold we need to stay 25 nights. After a long discussion they confirmed our gold status. we checked in after 9pm assigned 626, the room next to the elevator and overlooked the atrium. Being a holiday lots of kids and
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Response from Kazeem A, Front Office Manager at Crystal Gateway Marriott
Responded 3 weeks ago
Dear alexkX9367XH, Thank you for taking time to write about your experience at our hotel. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues mentioned in your post from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Arlington. Sincerely, Kazeem Adebekun.
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The hotel is overall a nice place for conferences. Rooms are large with plenty of furniture. Depending on the time, you might get nice help from some of the staff. Troy, Syed, and an Asian lady at the counter got a bottle for my flowers and cut the stems so the flowers will fit
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12345613
Is parking free?
There is a parking fee of $29.00 per night as a self park.
0 votes
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You are driving to Miami from DC? That is a very long day’s drive! Call the hotel about a shuttle. Parking is not cheap in the Crystal City area You are better off renting the car when you actually need it.
0 votes
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How long of a metro ride to the Mall in DC?
We don't know where on the Mall you are going--the Mall is about a mile long. The walk from the hotel lobby to the Metro station (all underground) is about 10 minutes. During the week, trains run every 10-15 minutes or so-more so in rush hours. The Yellow line train, which I would prefer, takes you to the Archives station at 7th & Pennsylvania. You walk a few blocks across PA ave and you are mid-Mall. The ride may be 20 minutes. The Blue line takes you to the Smithsonian station at 12th & Independence. There are more museums here. This ride takes about 30-35 minutes. Metro maps are online.
2 votes
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How long of a metro ride to the Mall in DC?
Between five and ten minutes. From Crystal City, board the Yellow Line to Greenbelt. Exit at Archives/Navy Memorial/Penn Quarter. At the top of the escalator, behind you will be 7th Street. Follow that south (across Pennsylvania Avenue and away from the Starbucks) for about two blocks. You're at the Mall. Some will say to exit at L'Enfant Plaza. Although Archives/Navy Memorial/Penn Quarter is one stop further along the Yellow Line it is a much easier station to navigate. L'Enfant has multiple exits, several of which will take you inconveniently further from the Mall. Be mindful not to board the Blue Line. It serves many stations on the Mall but is a longer trip.
2 votes
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1234568
"Pick another hotel"
"Request an upgrade from a cancellation and you might get accommodated."
"Higher floors, facing away from airport are quieter."
"Corner suites / small suites are spacious and have good light"
"I'd guess higher floors are better. I wouldn't know."
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123456
PRICE RANGE
US$143 - US$480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott crystal gateway hotel arlingtoncrystal gateway marriottmarriott hotel crystal gatewaymarriott arlingtonarlington marriott
LOCATION
United StatesVirginiaArlington
NUMBER OF ROOMS
701
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