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The Westin Arlington Gateway

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The Westin Arlington Gateway
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266 Reviews from our TripAdvisor Community

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Showing 252: English reviews
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Saint Louis, Missouri
Reviewed 3 days ago NEW

Having been in the area several weeks on business I can say that this is the best hotel that I have stayed in so far. It is pricy, but one of the better hotels around. And the staff is by far one of the better int he area. However, when compared to other Westins I have been to, this one...

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Helpful?
Thank TCPDump
Brazil
HOTEL’S FAVOURITE REVIEW
Reviewed 17 January 2017 via mobile

I really like hotels that as soon as you go into the room for the first time the temperatura is set just right, no need to cool it or heat it. Just shows how careful the hotels is with their guests. Great room, great staff and great location for business in Arlington. I would just be aware if you plan...

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Thank BrazilAca
About Hotel's Favourite Review
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Hello, Thank you for taking the time to complete a review about your stay at our property. It brings me joy to read how the rooms, the staff and the location benefited you during your visit. We look forward to your return in the near future. Thank you for being our guest. Be well,

Buffalo, New York
Reviewed 1 week ago

First off let me start out by saying they went out of their way to make my Birthday and first time in the D.C.area very special.Upon arriving they gave me a great couple of rooms on the thirteenth floor over looking the city.A couple of hours later I hear a knock on my door and was presented with a beautiful...

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Thank kzappBuffalo_NewYork
Reviewed 1 week ago

Me and my girlfriend were positively impressed by the quality of service received by the whole team. From the door, to the Front Desk and Restaurant, and housekeeping. Everybody was committed to provide us a pleasant stay. Winning bet, we stayed two nights in this recently renovated hotel and enjoyed everything. The hotel was spotless and The bed is fantastic,...

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Thank antoine h
San Rafael, California
Reviewed 2 weeks ago via mobile

This hotel is definitely on the low end of the Westin standard. When we arrived, the bellman were standing out in the entrance (3 of them) and just looked at us, without offering to help with our bags or even open the door for us. The staff was generally unhelpful too. The room was ok, comfortable bed, but the AC...

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Helpful?
Thank sally s
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Greetings, Thank you for taking the time to complete a review about your experience at our property. It saddens me to read how we have fallen short of our goal to make your stay positively memorable during your recent stay. Please accept our sincere apology for not meeting and/or exceeding your expectations. I have shared your feedback with the appropriate...

Reviewed 2 weeks ago

When I come to the area I always try to stay here,the staff is very friendly, Like that they have an indoor pool ,and free wifi. The bed and linens are nice,rooms are a decent size,u wont feel like ur in a college droom room. Plenty of restaurants nearby within walkin distance. My only issue is the high price they...

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Thank FatBoyFresh
Reviewed 2 weeks ago

We visit Arlington frequently and are so glad that we found this hotel. The location is perfect .... close to DC, Alexandria, Georgetown without the hustle and bustle. I especially want to thank Rehna who is an amazing woman who works in the restaurant at the hotel. She is so courteous, kind and helpful and I appreciated her kindness very...

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Thank Lisa W
Los Angeles, California
Reviewed 2 weeks ago

Worst customer service experience I have ever had at a Westin (I stay in Starwood hotels ~50 nights a year so that's saying a lot). I asked (literally) 5 times for my room to be cleaned over the course of 14 hours and it was not (3 times at the front desk). I finally had to ask the front desk...

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1Thank bongdkoh
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Hello, Thank you for taking the time to complete a review in regards to your recent stay at the Westin Arlington Gateway. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting and accomodating your needs. We...

Arlington, Virginia
Reviewed 2 weeks ago

Awesome, friendly, helpful staff! Theres always a smiling face ready to help from valet to housekeeping. The concierge answered all our questions. Very large, clean room. The hotel even smells awesome! Great swimming pool. Quiet and peacful. Great location...2 blocks from the metro! There are several restaurants on the bock. Absolutely no complaints! We will be back soon and i...

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Thank cwarn004
Reviewed 3 weeks ago via mobile

The area is beautiful and hotel services are good also, clean rooms and in general the personnel service is also something to highlight, if you are staying on this area this is definitively a good hotel to stay

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Thank Rul M

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Arlington Gateway staff and other travellers.
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Questions? Get answers from The Westin Arlington Gateway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even number rooms face N Glebe which can be a noisy thoroughfare”
TCPDump, 23 Apr 2017 | Read review
“mention if you have a special occasion and they will certainly take care of you.”
kzappBuffalo_NewYork, 17 Apr 2017 | Read review
“14th Floor was Quiet”
415beckyh, 17 Mar 2017 | Read review
“Quiet Floors”
754tiffanyt, 25 Jan 2017 | Read review
“* There's free water in the fitness center. They also have apples. : )”
289MattC, 13 Jan 2017 | Read review
5 of 5