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BEST WESTERN Pentagon Hotel - Reagan Airport

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953 Reviews from our TripAdvisor Community

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Columbia, Missouri
Reviewed 2 weeks ago via mobile

I normally pick out my own hotel when traveling for business, but the client needed regular scheduled meetings and was already staying here. The client paid directly for the room. I typically prefer a hotel with indoor room entry due to safety, noise dampening, etc. This hotel offered exterior access, as far as I could see, in our building. The...

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Helpful?
Thank 773melindak
Orange Park, Florida
Reviewed 3 weeks ago

External room doors, but felt safe. No restaurant for dinner/ evening; could walk to Comfort Inn for bar food (not so good, but very nice staff). Great shuttle driver(s) to Metro, Arlington Mall and everything DC. Comfortable bed. Expensive room, but it was the Women's March on Washington and Inauguration protest. (Ladies with a Trump hat were moaning they didn't...

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Helpful?
1Thank Donna M
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to write a review. We appreciate your choosing our property as your home base during the Women's March. Our team had a great time getting to know all of the wonderful people we had staying that weekend. We look forward to your next visit!

Miramar, Florida
Reviewed 3 weeks ago

My family and I booked this hotel in Arlington, VA because it had good access to DC and other surrounding areas. The room was nice...not luxurious, but nice. It was also clean and that's very important. Not too bad for the price range. The hotels in DC and closer were too high priced. The best thing was that there was...

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Helpful?
1Thank Mario M
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. We are pleased that our breakfast and shuttle service added value to your stay. Please consider our hotel for your next visit to the area, we would love to welcome you back!

Modesto, California
Reviewed 4 weeks ago via mobile

I visited the hotel with a school trip and I have to say Della, an employee that works the front desk, is the best employee I've ever met at a hotel. She was very helpful and personable. My three friends and I loved visiting her at the desk and missed her when she wasn't there. She was by far the...

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Helpful?
1Thank ashleysugar
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Wow! What great comments regarding Della. I am so glad that you enjoyed meeting her and that she took such good care of your group! I will be certain that she sees your comments. Thank you for the review.

San Jose
Reviewed 4 weeks ago

Went down with my daughters and sister in law for the March. This Best Western had every thing we needed. Comfy bed,good breakfast,great location to the Metro with shuttle service to and from the Metro. Also had shuttle service to and from the airport. Safe place to stay and the staff was wonderful.Prize of room was good considering was was...

Review collected in partnership with Best Western
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Helpful?
2Thank juanraider
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Great to hear that you enjoyed your stay and would consider staying with us again. You and your family were here for a very busy and exciting weekend! Thank you for taking the time to write a review.

VA
Reviewed 4 weeks ago

Me and my 2 sisters stayed January 19 and 20, 2017. We were in building 2 room 257 there was water leaking behind the bathroom door and along the floor behind the sink in the bathroom. The TV's in the roonms should be at least 42" size because if you are lying in bed it's hard the read the logo....

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Helpful?
1Thank seaoats228
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. It is very important for us to hear feedback from our guests, so that we can address their concerns. We didn't have a record of your reporting this issue while staying with us, but will be certain to look into it.

Richmond, Virginia
Reviewed 4 weeks ago

Not bad for the price. Throughout review of room before guest check in will add to overall quality. Closest door was broken which could have easily been taken care if prior to check in. Staff very helpful.

Review collected in partnership with Best Western
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Helpful?
1Thank diggsa
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. I am glad to hear that our team was helpful and able to meet your needs. I would like to apologize for the issue with your closet door. That should have been addresses prior to your arrival.

Hoboken, New Jersey
Reviewed 4 weeks ago

The room looked like it has not been cleaned in 20 years. The rugs where disgusting. The corners of the room had filth piled high. I couldn't stand up in the shower. I'd rather sleep in a bus station on a wooden bench.

Review collected in partnership with Best Western
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Helpful?
Thank Mtmcg
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to write a review of your recent stay. I'm sorry to hear that your stay did not meet your expectations. I hope you will consider staying with us again on a future visit to the area.

Mineral, Virginia
Reviewed 4 weeks ago

The check in process was great! The staff was super friendly! The room was awful... no microfridge, but I understand due to the weekend we chose. However, the sink leaked the wallpaper was peeling, there were breakers accessible to my 5,6 year old, there was an access panel hanging off the wall to plumbing, the water was mislabeled, the shower...

Review collected in partnership with Best Western
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Helpful?
Thank 815springw
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. We are sorry to hear that you encountered some maintenance issues with your room. We will look into these and make sure they are taken care of. We hope you will choose our hotel for a future visit!

Mission Viejo, United States
Reviewed 5 weeks ago

Great location near Reagan Airport, the 395, DC, etc. Breakfast had a great variety. Facilities look very "tired". All rooms have exterior entries and no elevator to second floor. Room interior was nice. The reason I would not stay there again was the tub did not drain and we had to bail it out with the ice bucket between showers....

Review collected in partnership with Best Western
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Thank R7316BAmaryb
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. You had mentioned this issue in the survey you completed and we have addressed it. I hope you will reconsider and give us another try on a future visit.

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, a business center, Full Hot American breakfast daily, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more   less 

Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Address: 2480 South Glebe Road, Arlington, VA 22206-2576
Region: United States > Virginia > Arlington
Price Range: £77 - £1,115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and other travellers.
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Cedar Rapids, Iowa
11 months ago
Harrisburg, Pennsylvania
26 days ago
7 months ago
Vandalia
over a year ago

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Questions? Get answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor away from roads for quiet”
 of 5 bubbles geeLongIsland_NY, 26 Oct 2016 | Read review
“They all seemed equally nice.”
 of 5 bubbles David-Travels2, 18 Oct 2016 | Read review
“Choose a main floor room as there is no elevator.”
 of 5 bubbles JPMMJM, 11 Oct 2016 | Read review
“rooms 236-268 or 301-336 for quieter rooms (street or freeway noise)”
 of 5 bubbles , 7 Oct 2016 | Read review
“Don't go. There are _much_ better options for slightly more $.”
 of 5 bubbles MartinM916, 20 Sep 2016 | Read review
5 of 5