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All reviewsfront deskballston metro stationmile radiusrooms are cleanthe shuttle driverorange linerestaurants in the areawithin walking distancebusiness tripdc areabreakfast buffetper nightblock walkthe hotel offerscoffee makersadeparking
I am a frequent solo-female traveler. I stay at a hotel 1-2 nights a week, every week. I thought I had experienced the gambit of hotel stays, but this Holiday Inn has officially set the standard for WORST hotel stay experience ever for a stay...More
1 Thank RFox078
Response from Don C, General Manager at Holiday Inn Arlington At BallstonResponded 2 weeks ago
First of all, we apologize for the behavior of our Registration Desk, and thank you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble...More
Throughout my staff hotel staff was friendly and attentive and had all my needs met as I’ve come to expect with the Holiday Inn brand. One morning the restaurant manager, Michael, went out of his way to assure I had a ‘to-go’ breakfast as I...More
Response from Said T, Manager at Holiday Inn Arlington At BallstonResponded 8 February 2018
We are humbled by your high praise and thank you for taking the time to share your comments from your recent stay with us. We were truly delighted that you had a memorable experience.
We look forward to welcoming you home soon and...More
Friends coming in from around US to attend the Rally met and stayed at the hotel. The property was easily accessible from the interstate. The location was four blocks away from the Metro. A shuttle was available to drive the short distance if needed. We...More
Nice hotel and walking distance to the Metro station. We were here for four days and particularly found the Shuttle driver Quame to be exceptional. He was knowledgeable and has a servant heart. He took good care of getting us anywhere we needed to go!
Response from Said T, Manager at Holiday Inn Arlington At BallstonResponded 4 weeks ago
Thank you so much for sharing your recent experience with us at the Holiday Inn Arlington. Your great comments are appreciated and definitely we will share them with our driver Mr. Quame.
We look forward to your next visit.
This is a solid hotel with a good location - easy walk to Ballston-MU station and good food (SER restaurant is very close). The bar is good. The rooms are spacious, comfortable and clean. This time, I arrived and the person behind the desk started...More
Response from Said T, Manager at Holiday Inn Arlington At BallstonResponded 8 March 2018
Thank you for sharing you recent experience with us at the Holiday In Arlington. We do apologize for the customer service received at the check in time. It is disappointing and unacceptable to wait 15 minutes at the reception desk . We will...More
Response from william B | Reviewed this property |
Basic cooked to order options. I ordered the western omlette most mornings during my stay. It takes them a while to get the food out so, plan for at least half an hour to eat breakfast. A breakfast buffet would really... More
Basic cooked to order options. I ordered the western omlette most mornings during my stay. It takes them a while to get the food out so, plan for at least half an hour to eat breakfast. A breakfast buffet would really speed things up.