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Hyatt Regency Crystal City at Reagan National Airport

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Hyatt Regency Crystal City at Reagan National Airport
Hyatt Regency Crystal City at Reagan National Airport
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1,780 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Crystal City at Reagan National Airport
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Showing 1,731: English reviews
Reviewed 18 April 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Gene G
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Phoenixville, United States
Reviewed 18 April 2016

Review collected in partnership with Hyatt Hotels
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Thank John A
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Fort Worth, Texas
Reviewed 17 April 2016

Beautiful hotel. Fun area, within a walk of many wonderful restaurants, and a running/biking trail that travels along the Potomac. I'm obliged to make note of slow service in two areas: (1) We requested some extra hangars in the room on Day 1 (my wife and I were there for 5 nights at a formal conference). Long story short, it...

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Thank john_table55
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your feedback. We apologize for the slow service you received in getting hangers and at the bar. We understand how frustrating this can be for some simple requests and will continue to work with our staff to ensure service is quick and efficient. Thank you again for your information and review.

Catonsville, Maryland
Reviewed 17 April 2016

I spent one night here to attend an event that was being held at this hotel. It's located near local restaurants and shopping. It was convenient to enjoy the event and retreat to a room afterwards. The hotel is clean and well maintained and the hotel staff was hospitable. The lobby bar closed at midnight on Saturday. Valet parking is...

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Helpful?
Thank tix2travel
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are glad you enjoyed your event and were able to enjoy some other aspects of our hotel. We know valet parking can be expensive and are happy to hear you found the self-parking option next door to work for you. We hope to see you again for a future event.

Midway, Georgia
Reviewed 17 April 2016 via mobile

Visited hotel for a conference - rooms were nice, comfortable, and quiet. Hotel staff was super friendly. Conference meals were very yummy. Hotel is within walking distance of many places to eat. Free shuttle to/from DCA and Crystal City Metro Stop.

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Thank MaidenoftheSea
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for the five stars! We are happy to hear you enjoyed the location and our staff and truly appreciate your business with us.

California
Reviewed 16 April 2016 via mobile

Good hotel in a great location. Aummers are best in this metopol with iutside dining and amusement but winters arensure to keep things interesting with the ice rink and quaint shops. Hotel restaurant soecializes on local ingredients but if you want to sample others there are more than be named here right out the back door. Dont forget to stop...

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Thank FRANK V
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you Frank for the five stars! We appreciate your business and look forward to welcoming you back.

Kihei, United States
Reviewed 16 April 2016

Review collected in partnership with Hyatt Hotels
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Thank Cynthia R
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Bend, Oregon
Reviewed 16 April 2016

We spent a few nights at the Hyatt Regency in Crystal City recently - as we got a great price on price line. We had a good experience checking in, super easy and quick. We enjoyed the shuttle that operated every half hour to the Metro, mall or airport. We checked in early, we weren't told about an early check...

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Thank Chowa-Rides-Again
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We appreciate all your feedback and apologize for the few hiccups you experienced in service. We will look in to these comments in order to improve for the future. Thank you again for your business.

Minneapolis, Minnesota
Reviewed 14 April 2016

I'm loyal to Hyatt's and prefer Hyatt Regency when and where they're available. I would say this was a nice property, but might be lacking behind other Hyatt Regency's I've stayed at. I would say the property showed more age that others and didn't have the details taken care of for instance the wine bottle behind the couch in my...

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Thank VegasStrip
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We apologize for the issues you experienced in your room and the feeling of age on our property. We are undergoing a rooms renovation this upcoming year that should help with these issues.

Reviewed 14 April 2016

I was on business and my stay was pleasant. The wifi was a bit questionable at one point towards the middle of my stay on one of my devices, but that did not worry me so much. I would definitely recommend it and would stay there again.

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Helpful?
Thank John R
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are glad to hear your business trip was pleasant. We apologize for any wifi issues you experienced, we recently upgraded our system and are still working out some kinks! We look forward to welcoming you back again in the future.

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Crystal City at Reagan National Airport staff and other travellers.
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Questions? Get answers from Hyatt Regency Crystal City at Reagan National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a nice view. Some views have not so good views.”
kathybY7732JO, 11 Apr 2017 | Read review
“Go high. The street noise is loud.”
JFP63, 10 Apr 2017 | Read review
“Go to a competitor close by.”
E6791FOphillips, 22 Mar 2017 | Read review
“Get higher floor..citynoise”
jagsgapeach, 12 Mar 2017 | Read review
“16th floor or higher”
cags2017, 8 Mar 2017 | Read review
5 of 5