Had a great stay here this weekend for a small conference. Can't say enough about how hard the staff works to make sure you are happy. Polite and friendly and so helpful. The guest room was very nice and we ate in the restaurant which was great. Easy access to the Metro and…
The public spaces, restaurant and meeting rooms were first rate. Our hotel room was very average. The room was neat and clean, but it was nothing special. The bed was disappointing. Lumpy and hard. Pillows were poor also.
I selected this hotel for three reasons. The location was perfect, easy access to from Reagan National Airport and to get into Washington, DC. Ritz-Carlton has a stellar reputation for service. Lastly I got what I felt was an amazingly reasonable rate. Most of my expectations…
This is NOT a negative review. We just picked a bad night for an away from home "date night". Weather was rainy and cold. What sucked was that the restaurant was closed for a private function! Our plan had been to stay in the hotel and not have to taxi to another nice…
Special thanks to Mulu and Rafi and Estrella and Virginia who go the extra step and do a wonderful job! We have stayed there numerous times but haven't been there in a few years and just incredible attention to detail.
"The Front Desk will work to find you the best room to meet your needs!"
"All guest rooms are very comfortable and equipped with amenities. Everyone in my group had a comfortable and pleasant stay."
"club level is the way to go... the staff in the lounge keeps me coming back!"
"Ask for rooms with a view toward the Pentagon."
"I've stayed on all the floors at one time or another. All are equally quiet, during the hours I'm generally in the room."