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Intercity Manaus

Traveller (523)
Room & Suite (110)
Pool & Beach (36)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
1,575Reviews
534Photos
19Q+A
17Room tips
Traveller rating
  • 1,023
  • 408
  • 109
  • 26
  • 11
Time of year
Traveller type
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  • English
Popular mentions
I saw so many nice reviews about this hotel, but the reality is, it disappoints. They have a lot to improve! The breakfast served is weak. The air conditioner in my room didn't work properly and also the bed wasn't comfortable.
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Response from WilliamO2043, Gerente de recepção at Intercity Manaus
Responded 2 weeks ago
Hello Illegirl! Thanks for your comment. We would like you to know we are making improvements in our hotel and we hope to have you back in our hotel. Have a great day!
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You know there's a problem when you see guests roaming the hallway looking for a good signal. The public areas have better service but in room wifi was very inconsistent throughout my 4 night stay despite numerous complaints. The front desk staff basically said it is what it
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Response from WilliamO2043, Gerente de recepção at Intercity Manaus
Responded 12 Feb 2019
Hello Dear Boston! We would like to thank you for your comment. We apologize for the inconveniences, the Hotel Manager will soon hear about your suggestions regarding safety, wi-fi and service. We would like you to give us another chance to reverse the situation so you can have a new opinion on the hotel. Have a nice day!
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I’m surprised at how highly this hotel is rated ( which was the reason I stayed here). I had booked a room with a double bed but had to move since the fridge did not work; i ended up in a room with a single bed. The air conditioner in the room takes a good 20 minutes to cool
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Response from WilliamO2043, Gerente de recepção at Intercity Manaus
Responded 28 Jan 2019
Hello Whissely, Thanks for your comment. We are sorry for any inconveniences you may have had in our hotel. We would like you to know that your suggestions were sent to the Manager of the hotel and we would be very happy to have the chance to receive you again. Have a great day!
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The hotel is a basic 4 star hotel, but it provides all the required minimums to have a pleasent stay. The reception staff could speak some good English and were helpful. They also helped us to organize a day tour for the Amazon river. Room was spacious, relatively clean and
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Response from WilliamO2043, Gerente de recepção at Intercity Manaus
Responded 10 Jan 2019
Hello Jewel, Thanks for your comment. We would like you to know we are making improvements in our hotel and we hope to have you back in our hotel. Have a great day!
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Really disappointing experience. Disturbingly, there is no way to wash yourself after using the wc: OK, no Bidet, but not even a small attached shower... based on this, I wonder which kind of guests they have, and the standard of hygiene of their employees! Better not to even
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Response from WilliamO2043, Gerente de recepção at Intercity Manaus
Responded 10 Dec 2018
Hello. Rob! We would like to thank you for your comment. We apologize for the inconveniences, the Hotel Manager will soon hear about your suggestions regarding safety, wi-fi and service. We would like you to give us another chance to reverse the situation so you can have a new opinion on the hotel. Have a nice day!
Read more
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Photo provided by managementIntercity Manaus
Apartamento
Quarto
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12345622
The restaurant do not have doors, and start the meals at: Breakfast: 06:00 untill 10:00 am (10:30 weekends) Lunch: 12:00 untill 03:00 pm *(In general a La Carte) Dinner: 07:00 pm untill 10:00 pm *(In general a La Carte) The room service is open 24h, but after 11:00 pm you only can order soups, omelets and sandwiches * In case of big events in the hotel or super crownded the hotel works with buffet self-service for lunch and dinner (rarely times), otherwise only with a La Carte Menu or Room Service Menu.
0 votes
Hello Kishmir, Our hotel does not offer arrangements for airport pickup.
0 votes
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Can you give me the Hotel e mail address so I can advise late arrival time and for some other queries.
I do not have it any more, check the Web or Tripadvisor
0 votes
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1234
"bad, uncomfortable"
"Get a high room facing the river and downtown"
"I think most of the rooms are the same with the same type of view of the city."
"Great views!"
"higher up you get a view and a quieter room"
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1234
PRICE RANGE
US$55 - US$77 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of AmazonasAmazon RiverManaus
NUMBER OF ROOMS
180
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