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Novotel Fortaleza

1,040 reviews
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Traveller (432)
Room & Suite (127)
Pool & Beach (39)
Overview
  • Excellent43%
  • Very good41%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“main road”(2 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (1,040)Write a Review
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All reviewsmain roadhotel is locatedbeira mar avenuetapiocaresidentialbeachbrazilneighborhoodamenitiesgym
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1 - 5 of 36 reviews
Reviewed 28 May 2017 via mobile

This is a former hotel from another brad, novotel took over, changed the lobby and named novotel. The rooms are far from any novotel standards no outlets by the side bed, old furniture and bad light, bellow the average amenities in the bath room. High...More

Thank PrettoMauricio
Reviewed 21 February 2017

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Review collected in partnership with Accorhotels.com
Thank isabelteresinhad2017
Response from Novotel F, Coordenadora de Qualidade at Novotel FortalezaResponded 24 February 2017

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Reviewed 30 December 2016 via mobile

First impressions were good; the reception is clean and modern and the receptionist was friendly with a good level of English. The room was not so great...pretty small, very old and tired furniture and not all what you would expect from a Novotel...it was more...More

1  Thank ianf22
Reviewed 20 December 2016

I stayed recently and afterwards I had a query about charges (possibly being overcharged). I emailed Novatel Fortaleza but no one has replied to my email. A hotel business should be monitoring and replying to customer emails as soon as the emails are sent.

Review collected in partnership with Accorhotels.com
Thank Ronanzinho
Response from Novotel F, Gerente at Novotel FortalezaResponded 26 December 2016

Dear Ronanzinho, Thanks for your comments. We follow the emails daily. As we talk, the difference of the payment has already been resolved. We are at your disposal, Best regards Natália Tamassia

Reviewed 23 November 2016

The hotel may be close to the beach, but not in the good part. In the afternoon I saw two teens shooting up drugs behind a plywood board in a vacant lot just one half block from the hotel. At night, a transvestite pick pocket...More

Thank Tom B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Outdoor pool
Details
Hotel class
Hotel Style
#3 Luxury Hotel in Fortaleza
#9 Best Value Hotel in Fortaleza
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Hotel class
Hotel Style
#3 Luxury Hotel in Fortaleza
#9 Best Value Hotel in Fortaleza
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (432)
Room & Suite (127)
Pool & Beach (39)
Dining (38)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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12
Room Tips
"Top floors with beach view."
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"Rooms in the upper floor could be quitter."
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"swimming pool is small"
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"Ask for a room in the executive floor for a nice view of the ocean"
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