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Royal Tulip Brasilia Alvorada

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Traveller (1539)
Room & Suite (499)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Breakfast included
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
Wheelchair access
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Marina View
Great View
HOTEL CLASS
Hotel links
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2,522Reviews
1,989Photos
26Q+A
60Room tips
Traveller rating
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  • 189
  • 55
  • 40
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Popular mentions
We were on a business trip, with my family. I chose the hotel because it is a resort thinking it would be good with kids. It is a beautiful hotel, lovely architecture and decor. The room was big, comfortable and quiet, with views to the lake. Service was friendly, breakfast very
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Response from Jean N, Gerente geral at Royal Tulip Brasilia Alvorada
Responded 2 weeks ago
Dear Vanessa, Thank you for posting a review of your stay at Royal Tulip Brasilia Alvorada. We very much appreciate your constructive feedback and will share your comments with the management team. This is not our acceptable standards of service, and we are very disappointed that in this instance we have failed to exceed your expectations. We are eager to see you again. Kinds regards, Jean Nogueira General Manager
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+3
A nice resort hotel on the lake Good service friendly staff, BRAZILIAN breakfast no vegetables, good fruits and a lot of brasilian cakes WiFi is very poor, don’t even try to watch Netflix Nice swimming pool Nice views From the room and outside Ask for room with lake view
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Response from Jean N, Gerente geral at Royal Tulip Brasilia Alvorada
Responded 2 weeks ago
Dear Ben, Thank you sincerely for taking the time to review your recent experience at our hotel. I regret to hear of the shortfalls in our service during your stay and sincerely apologize for your experience at leisure area. I am very glad to hear that your experience was nice. We are always glad to learn of our strengths, but it is equally important to hear of areas in which we have room for improvement. Thank you again for your review. We hope to welcome you back at the Royal Tulip Brasília Alvorada. Sincerely, Jean Nogueira General Manager
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If you come for a Business trip and need good internet this hotel is really bad several times the internet is not working and when you call the frontdesk they can’t speak English properly and they just say its the internet provider that is the problem well you better change it
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Response from Jean N, Gerente geral at Royal Tulip Brasilia Alvorada
Responded 2 weeks ago
Dear WallyG, Thank you for your feedback. We work very hard to provide the highest level of service for all our guests which is why we cannot apologize enough that your stay was so underwhelming. Rest assured, we truly value your feedback as a valued guest. Please accept our sincere apologies, and we do hope that we will have the pleasure of welcoming you once again to the hotel. Kinds regards, Jean Nogueira General Manager
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We've stayed for 3 nights during Christmas eve. Our room was very spacious, quiet, comfortable. The space was divisive on living area and room. A great pool and lake view front our balcony. There are good restaurant, kids space, Bar, Spa and lovely staff.
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Response from Jean N, Gerente geral at Royal Tulip Brasilia Alvorada
Responded 7 Jan 2019
Mateus, Thank you for staying with us and thank you for taking the time to share your feedback. It is always a pleasure to read such positive feedback. Happy to hear that you enjoyed in our apartment rooms and other areas. Our staff will be delighted to hear they were able to assist you with your needs. Again, thank you for the lovely review! Best regards, Jean Nogueira General Manager
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Great hotel and staff. English spoken and every level of employee try to make you feel welcome. Breakfast is a great value. Make sure you visit the pool at night as the capybara come out in force to feed on the beautiful grass. Mattress are n starting to show their age, several
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Response from Jean N, Gerente geral at Royal Tulip Brasilia Alvorada
Responded 4 Dec 2018
Dear FaheemFarooquef, Thank you sincerely for taking the time to review your recent stay at the Royal Tulip Brasília Alvorada We appreciate your kind words about our hotel and staff, we are very glad to hear you enjoyed your stay. Furthermore, it is always a pleasure to receive feedback about our services. Please accept our sincere apologies about the issues at room. Thank you again for your review. We look forward to welcoming you back. Sincerely, Jean Nogueira General Manager
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorRoyal Tulip Brasilia Alvorada
The Luxury Room at the Royal Tulip Brasilia Alvorada
Quarto
Professional photo exclusively commissioned by TripAdvisorRoyal Tulip Brasilia Alvorada
The Suite at the Royal Tulip Brasilia Alvorada
Professional photo exclusively commissioned by TripAdvisorRoyal Tulip Brasilia Alvorada
The Luxury Room at the Royal Tulip Brasilia Alvorada
Royal Tulip Alvorada: quarto standard
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123456100
Yes. If required.
0 votes
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Hello Nina W, It may take about 15 to 20 minutes. Best regards, Jean Nogueira General Manager
0 votes
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Olá Raira, O Golden tem apartamentos maiores, ideal para famílias, estilo flat e com vista para o jardim. Já o Royal possui banheira em todos os apartamentos e vista para o Lago em 3 categorias. No complexo, temos uma piscina aquecida no Golden, duas climatizadas no Royal e uma infantil no Royal também. Esperamos que venha conhecer. Até breve! Jean Nogueira Gerente Geral
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Manda a lei que nenhuma propriedade particular seja utilizada sem autorização escrita, acredito que se for algo como um ensaio de familiares que estão passando férias, um casal em lua de mel hospedados no hotel, não haveria a necessidade de autorização, mas para fotos que de alguma maneira se destinem a publicidade de empresas ou da própria pessoa como book para modelos etc...o correto é pedir autorização por escrito, tanto dentro dos apartamentos quanto fora.
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Boa tarde Gisele. O hotel não possui Copa baby e não há microondas no quarto. Porém, nesse caso o hotel, por meio do responsável, autoriza o garçom a buscar no quarto e levar à cozinha para o procedimento. Também ocorre em caso de necessidade de esquentar papinha ou assemelhado, contudo, nos casos de alimentos trazidos pelo hóspede, há necessidade de se assinar um termo de responsabilidade de entrada de alimentos no hotel (maiores informações contatar o Estabelecimento), pois eles não armazenam esses alimentos e não se responsabilizam por tais. Qualquer outra dúvida sugiro o contato com o Royal. Espero ter sido útil. Att, Ricardo.
1 vote
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123456
"acessibility, lake view"
"best view- higher floor/ Lake view First floor- good for acessibility"
"A room at another hotel would be your best option"
"Get a room with a. view overlooking the pool and lake."
"Look for alternatives"
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PRICE RANGE
US$93 - US$147 (Based on Average Rates for a Standard Room)
LOCATION
BrazilFederal DistrictBrasilia
NUMBER OF ROOMS
395
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