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Hotel Santa Teresa MGallery by Sofitel

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Hotel Santa Teresa MGallery by Sofitel
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1,042 Reviews from our TripAdvisor Community

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Showing 490: English reviews
London, United Kingdom
Reviewed 2 days ago NEW

we experienced a great service, great food, great views over rio, but in our room was mildew in the toilet, the glas panels of the shower sections were missing. the room could have some new paint and there was quite a lot of dust on the lamp shades. also the toilet did not have any ventilation or aircon to refresh...

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Helpful?
Thank florentinaf378
SMenou, General Manager at Hotel Santa Teresa MGallery by Sofitel, responded to this review

Dear Mr Fiorentinaf378, Thank you so much for sharing with us your experience at our Hotel Santa Teresa MGallery by Sofitel. It's a pleasure for us to receive our guests here and receiving your feedback is a great way for us to always increase our services. We are really sorry to hear that the room did not meet your expectations....

Washington DC, District of Columbia
Reviewed 1 week ago

I like to stay at this hotel when I have meetings in downtown Rio. It's much more convenient to stay in Santa Teresa than at the beaches. The property is lovely and feels like an oasis. The pool terrace is fantastic. I love the character of the rooms and find them very comfortable. The restaurant is top notch. I hope...

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Helpful?
Thank SurfingOnARocket
SMenou, General Manager at Hotel Santa Teresa MGallery by Sofitel, responded to this review

Dear Mr. SurfingOnARocket, Thank you so much for sharing with us your experience at our Hotel Santa Teresa MGallery by Sofitel. It's a pleasure for us to receive our guests here and receiving your feedback is a great way for us to always increase our services. Thank you so much again and we hope to see you again soon! Best...

Ashburn, Virginia
Reviewed 2 weeks ago

The rooms, grounds, pool, pool bar, restaurant, and night bar all are extraordinary. Then, the bed!! It is huge and the most comfortable bed I ever slept on. Staying at this place alone makes it a destination to enjoy for a day or two without leaving the hotel. The service from near the entrance to restaurants all is very friendly...

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Helpful?
Thank kitsVA
Dublin, Ireland
Reviewed 3 weeks ago

Lovely quirky hotel with real character. Gardens are amazing, food is top quality. Breakfast was nice if a little short on variety. Staff were very knowledge and friendly. Very helpful at booking and recommending local restaurants and attractions.

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Helpful?
Thank Liam L
SMenou, General Manager at Hotel Santa Teresa MGallery by Sofitel, responded to this review

Dear Ms. Liam L, Thank you so much for sharing with us your experience at our Hotel Santa Teresa MGallery by Sofitel. It's a pleasure for us to receive our guests here and receiving your feedback is a great way for us to always increase our services. Thank you so much again and we hope to see you again soon!...

Reviewed 3 weeks ago via mobile

This hotel is very charming and elegant. Congratulations to all the staff for your amazing work and gracious hospitality. The views provides the guests something that you can not get from any hotel in Rio! The food is beyond delicious!!!

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Helpful?
Thank Sean H
SMenou, General Manager at Hotel Santa Teresa MGallery by Sofitel, responded to this review

Dear Mr. Sean, Thank you so much for sharing with us your experience at our Hotel Santa Teresa MGallery by Sofitel. It's a pleasure for us to receive our guests here and receiving your feedback is a great way for us to always increase our services. Thank you so much again and we hope to see you again soon! Best...

Harpenden, England, United Kingdom
Reviewed 28 October 2016

The hotel must be one of the best places to stay in Rio de Janiero. It is situated in the top of the Santa Teresa community up a winding climb of cobbled streets. Our room was large with a big queen size bed. The hotel is luxurious and comfortable. Breakfast was gorgeous with fruit, cake meats and Eggs benedict or...

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Helpful?
Thank Jeff F
SMenou, Gerente geral at Hotel Santa Teresa MGallery by Sofitel, responded to this review

Dear Mr. Jeff, Thank you so much for sharing with us your experience at our Hotel Santa Teresa MGallery by Sofitel and Térèze. It's a pleasure for us to receive our guests here and receiving your feedback is a great way for us to always increase our services. Thank you so much again and we hope to see you again...

Reviewed 27 October 2016 via mobile

Good rooms with balconies. The hotel was decently sized, airy and open. We did feel that maybe we should have stayed at Copacabana because that's a lot more happening and buzzing. But this hotel is closer to the city centre for partying. The beach is about half and hour drive!

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Helpful?
Thank Vasundhrarao
SMenou, Gerente geral at Hotel Santa Teresa MGallery by Sofitel, responded to this review

Dear Vasundhrarao, Thank you for sharing with us your experience at our hotel Santa Teresa M Gallery by Sofitel. We very much appreciate your comments, it is vital for us to have our guest's opinion so we can improve our services. Thank you so much again for your feedback, Best regards,

Reviewed 25 October 2016 via mobile

Greatest lobster of my life on the Tereze restaurant, overall great hotel staff and very clean and organized rooms. Great view from the pool!! Very fancy and cool vibe. Don't miss the carnival desert at the restaurant!

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Helpful?
1Thank Ian W
SMenou, Gerente geral at Hotel Santa Teresa MGallery by Sofitel, responded to this review

Dear Mr. Ian, Thank you so much for sharing with us your experience at our Hotel Santa Teresa MGallery by Sofitel and Térèze. It's a pleasure for us to receive our guests here and receiving your feedback is a great way for us to always increase our services. Thank you so much again and we hope to see you again...

Reading
Reviewed 24 October 2016

We stayed here for three nights in September and like some other reviewers we were disappointed. We have stayed in other 5 star hotels and felt that the Santa Teresa was below par. After a long flight from London we arrived in the dark in a storm and was met by a surly young woman on the reception desk. She...

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Helpful?
2Thank 2adults1teen
SMenou, Gerente geral at Hotel Santa Teresa MGallery by Sofitel, responded to this review

Dear guest, We are really sorry to hear that breakfast did not meet your expectations. Be sure that we will pass the information to all the team. We hope to see you again so we can have an opportunity to change your opinion regarding our hotel. Best Regards,

Reviewed 9 October 2016 via mobile

We stayed here for four nights of our honeymoon. The hotel is beautiful and the rooms very nice (although not as big as expected - not that this was a bad thing). The breakfast menu was amazing, consisting of fruits, bread, jams, cakes and a made to order menu of eggs/pancakes etc. The staff were brilliant and even arranged a...

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Helpful?
Thank RGRV
SMenou, Gerente geral at Hotel Santa Teresa MGallery by Sofitel, responded to this review

Dear Mr.(s) RGRV, We very much appreciate your comments regarding your stay at the Santa Teresa Hotel RJ MGallery By Sofitel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thanks again for letting us know about your experience and we hope...

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Staying in Santa Teresa

Neighbourhood Profile
Santa Teresa
Santa Teresa is a bohemian enclave hosting many local artists’ studios. The narrow, winding streets of this neighbourhood were revitalised years ago, and visitors can now stroll through this area to view magnificent mansions dating back to the late 19th and early 20th century. A highlight not miss: Museu Chacará do Céu, a former mansion turned museum which houses works by prominent Brazilian modern artists.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Bar dos Descasados
Bar dos Descasados
Cuisines: Brazilian, Bar, French, International, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Santa Teresa M Gallery by Sofitel, in the heart of Santa Teresa neighborhood, offers direct access to the economic hubs of the city, such as Avenida Rio Branco, Botafogo beach, Marina da Gloria, only 10 minutes away from Santos Dumont Airport. It is also close to all the main tourist attractions, such as Christ the Redeemer, Sugarloaf Mountain, Lapa district, Ruins park, Selaron steps, Santa Teresa tram, plus Copacabana, Leme, Ipanema, Leblon and Barra da Tijuca beaches. It has 44 rooms beautifully decorated with Brazilian design furniture, connected to gardens filled with exotic plants and birds, Le Spa, a serenity escape in the middle of Rio de Janeiro, a pool with a breathtaking view of the city, our Bar dos Descasados, known for receiving a loyal and cool crowd , and last but not least Restaurant Tereze with its contemporary Brazilian gastronomy, ranked as one of the best hotel’s restaurants of Rio de Janeiro. Extras of this hotel Hotel Santa Teresa is a hotel boutique with only 44 apartments and suites, 2 meeting rooms allocating up to 120 people, space and advisory for weddings and social events, pool lounge area, bar, restaurant and spa services. ... more   less 

Additional Information about Hotel Santa Teresa MGallery by Sofitel

Address: Rua Almirante Alexandrino, 660, Rio de Janeiro, State of Rio de Janeiro 20241-260, Brazil (Formerly Hotel Santa Teresa)
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Santa Teresa
Price Range: £192 - £513 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Santa Teresa MGallery by Sofitel 5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Hotel Santa Teresa - Relais And Chateaux
Santa Teresa Hotel
Hotel Santa Teresa MGallery By Sofitel Rio De Janeiro, Brazil
Hotel Style:
#7 Spa Hotel in Rio de Janeiro
#9 Romantic Hotel in Rio de Janeiro
#11 Business Hotel in Rio de Janeiro
#15 Luxury Hotel in Rio de Janeiro
#21 Family Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santa Teresa MGallery by Sofitel staff and other travellers.
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Questions? Get answers from Hotel Santa Teresa MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view.”
 of 5 bubbles SurfingOnARocket, 29 Nov 2016 | Read review
“See if you can get upgraded for free”
  • View from the pool area
  • View from the pool area
 of 5 bubbles 590JeffF, 28 Oct 2016 | Read review
“I get the impression all the rooms are good.”
 of 5 bubbles NicholasR104, 19 Sep 2016 | Read review
“room 31 was great for three people”
 of 5 bubbles MTMusings, 14 Jun 2016 | Read review
“All bedrooms are fine. Ask for a balcony.”
 of 5 bubbles Schiphorst, 7 Jun 2016 | Read review
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