Holiday Inn Natal, an IHG Hotel
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Holiday Inn Natal, an IHG Hotel

Avenida Senador Salgado Filho 1906 Lagoa Nova, Natal, State of Rio Grande do Norte 59075-000 Brazil
Andar alto, vista pra Arena das Dunas
Traveller (420)
Andar alto, vista pra Arena das Dunas
Room & Suite (108)
Holiday Inn Natal
Videos (1)
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About

4.5
#7 of 104 hotels in Natal
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.4 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Holiday Inn® Natal Hotel, in the Lagoa Nova neighborhood Located in the heart of the modern neighborhood of Lagoa Nova, the Holiday Inn® Natal Hotel has everything you are looking for. Close to large companies, the administrative center, hospitals and industrial areas, our hotel in Natal is the best choice for those who want to combine business and pleasure. For those looking for a day free of worries, the hotel has easy access to the main tourist attractions of the capital of Rio Grande do Norte, such as the famous beaches of Ponta Negra, Genipabu and Maracajaú, in addition to the Reis Magos Fort and craft centers. Visit the Shopping Midway Mall and Natal Shopping Center, where you can find exquisite restaurants and a variety of shops. A short distance from the hotel is located the Arena das Dunas stadium, an architectural gem which was home to the World Cup and which today is the stage for major events.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Indoor play area for children
Conference facilities
Car park
Wifi
Rooftop pool
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids club
Highchairs available
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Electric kettle
Cable / satellite TV
Complimentary toiletries
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
City view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Business
Languages Spoken
Spanish, Portuguese
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

Avenida Senador Salgado Filho 1906 Lagoa Nova, Natal, State of Rio Grande do Norte 59075-000 Brazil
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 69 out of 100
69
Greater Natal International Airport
11.4 mi
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1,132Review7Q+A2Room tips

Reviews
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Detailed Reviews
Luiz A wrote a review Sept 2022
1 contribution
5.0 of 5 bubbles
The staff was perfect. I was well received in the city, the Hotel has some amazing points of view of the city in case you're looking for a good place to take a shoot of the landscape. The hotel was well cleaned and the staff was always ready to be at service. If you're going to Natal/RN, I would definitely recommend this hotel.
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Date of stay: August 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shirleyp2010 wrote a review Jun 2017
San Diego, California15 contributions36 helpful votes
4.0 of 5 bubbles
I stayed at this HI in Natal while visiting family in the area. The hotel is new and clean and staff was extremely friendly. I was there on vacation so cannot speak to business services. Room was clean and comfortable, and unlike another reviewer, thought the pool area was perfect for a quick dip and cooling off. Only complain was that there was no coffee in my room. I had to go down to get it from dining room...no big deal. I will definitely stay here again in the future.
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Date of stay: May 2017
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MRDARCYLDNUK wrote a review Jul 2018
Suffolk, United Kingdom404 contributions214 helpful votes
4.0 of 5 bubbles
I have stayed at Holiday inn ponta negra a few times and I always enjoyed my stay there. There have changed the name to praiamar Express when i made my booking I made a mistake as I did not recognise the name.
The hotel here is comfortable, clean and the staff is very attentive. Breakfast has a good selection.
My only disappointment is with the location. It is far from Ponta negra where the beaches and the good restaurants are. A cab ride on Uber is around 17,00 real which way and it takes around 20 mim depending on traffic.
If you are into going to the beach this is not a good place to stay however if you are not a beach person this hotel is very comfortable.
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Date of stay: July 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcelo F, Gerente geral at Holiday Inn Natal, an IHG Hotel
Responded 1 Aug 2018
Dear, MRDARCYLONDONUK First, thank you for taking part of your time to write this super nice feedback, your opinion is of utmost importance to us so that we can always strive for excellence in our hotel. I am happy to know that our service exceeded your expectations, as our greatest pleasure is to make our guests have memorable experiences in our hotel. Sincerely. Gerente Geral, Marcelo Feola.
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André F wrote a review Apr 2016
10 contributions6 helpful votes
1.0 of 5 bubbles
Bad for the price!
No farmacy or drugstore recommendation of any 24 hours! Pool with less than the necessary! Room with water flow irregular, almost got burned! The prices are really high for the food that is served! Although looks new the building needs better employees on the front desk. Don't pay attention on you if you are not dressed like an businessman.
There is nothing close and especially at night is a desert place. Be careful and don't come to this place without a car and never come back late!
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Date of stay: April 2016Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Natal, an IHG Hotel
Responded 18 May 2016
Dear André F, Thank you very much for your recent stay at our hotel and for writing us a review. We are very sorry to see you did not enjoy your overall experience with us especially with the service you received from our front desk staff and prices of the food at the restaurant. We have sent you a private message to obtain additional information about your stay. We hope to hear from you soon and be of further assistance. Sincerely, Dianne L. Case Manager IHGService
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luis_alergia wrote a review Oct 2016
Sao Paulo, SP132 contributions76 helpful votes
3.0 of 5 bubbles
The Holiday Inn Natal has the same standard as almost all others Holiday Inn. This one is a new hotel, located close to Arena das Dunas, a football (soccer) stadium built for the World Cup. However, there is no restaurants or coffee shops in its neighborhood. The check in was quick. The rooms are comfortable (including the bed), with a large selection of TV channels. There is some noise from the street, but nothing that interfere with your sleep. The breakfast had a good variety of options, from Brazilian typical Tapioca, to international classics. Good place for a business trip, but far from the touristic sites.
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Date of stay: October 2016
3.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Natal, an IHG Hotel
Responded 12 Nov 2016
Dear luis_alergia, Thank you for your stay and for taking the time to leave a review of our property. We are glad to hear you liked your room accommodations. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. If there is anything you need next time you stay with us, please don't hesitate to ask the Duty Manager. Sincerely, Connie D Case Manager IHGService
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hnrqbarcelos wrote a review Oct 2017
Porto Alegre, RS35 contributions10 helpful votes
4.0 of 5 bubbles
Good hotel, nice beds, nice rooms and great breakfast. The location is good for business trips, but far away from touristic points and beaches. Little options of restaurants within walking distance. The Wi-Fi was terrible during my stay, though
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Date of stay: October 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
christopher s wrote a review Oct 2017
1 contribution
3.0 of 5 bubbles
The hotel is quiet and clean...definitely pay the extra for a larger room, the regular rooms are very small. But no good for the business traveler, the wifi is terrible. Almost impossible to VPN which is a necessity for most remote business work. In the US I would just use my cellular but that is very difficult in most parts of Brazil
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Date of stay: October 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Natal, an IHG Hotel
Responded 27 Oct 2017
Hi Christopher S, I appreciate your post regarding your recent stay at our hotel. Your review is important as it will help us monitor the things we need to improve on and the things we are good at. Thank you for noting the cleanliness level of our rooms. I am glad that your stay was comfortable. On the other hand, I am sorry for the inconvenience you had with the WiFi service. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests in the future. Again, thank you for your comments and for choosing us for your lodging needs. Sincerely, Ingrid V. Case Manager IHGService
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Andre C wrote a review Nov 2016
Rio de Janeiro, RJ242 contributions107 helpful votes
3.0 of 5 bubbles
If you have a conference happening at the hotel, consider staying there since the traffic in Natal can be a pain. Otherwise, stay away. I am IHG Gold so I stay a lot with Holiday Inn and like them. But this was a disapointment. Very slow check in, service is ok but not very concerned about you. Rooms are ridicously small. Noisy air conditioning fan. Mediocre breakfast. The pool is a little joke on the 2nd floor.

Positive side: Clean, new, everything working in the room and in the hotel. Except for the A/C noise, quiet hotel. Check out was ok.

Be careful with some of the taxis they will help you get. They are nice and clean but at least one of the drivers made a point in finding "express" ways that ended up more expensive than necessary.
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Date of stay: November 2016
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Stay high since there are many avenues around. Be careful because it is not 100% non-smoking!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Natal, an IHG Hotel
Responded 28 Nov 2016
Dear andrecs_rio, Thank you for taking the time to write a review about your stay with us. We are happy to know that you found our hotel to be clean. On the other hand, we would like to apologize for the inconvenience caused by our air-conditioning system and for not living up to your expectations regarding our room size, service level and pool. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded to the appropriate departments for evaluation. We value you as an IHG Rewards Club Gold member and hope to accommodate you again for a chance to provide you with a much better experience. Sincerely, Joel A Case Manager IHGService
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Olivier T wrote a review Sept 2016
Ginza, Japan58 contributions39 helpful votes
2.0 of 5 bubbles
Supposedly as a (still) new hotel from FIFA World Cup 2014 days, the Holiday Inn Natal was a complete disappointment.

Firstly, the hotel does not have a separate check-in for IHG Platinum Elite members. While the reception staff attempts to help, the hotel is definitely not capable of coping with large groups staying in the hotel. With just 2 small lifts and more than 200 rooms, 1 lift was either not working or taking forever......

The upgraded room was simplistic to say the least, with housekeeping having missed towels, and basic necessities in the room. Checking with a colleague who was in a normal room, at least towels and amenities were there.

Requests to the Housekeeping was redirected to Reception, which of course no one answered.

I had to go down to the reception 3 times within 1 hour to get a towel delivered, after the first try at noon before going out.

With the Paralympic Torch relay happening in Natal, on-going concerts and some other events, there were a lot of guests. The morning breakfast was a complete mess.

Overall, the experience was a disappointment. As a IHG Intercontinental Ambassador and Platinum Elite member, it is a disservice to the brand.
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Date of stay: September 2016
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eliseu M, Gerente geral at Holiday Inn Natal, an IHG Hotel
Responded 27 Sept 2016
Dear Oliviertan Thanks for the comments about the Holiday Inn Natal. Sorry for what happened and I'm working in a timely manner with each manager for the necessary improvements. Regards, Eliseu Moraes General manager
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Carina R wrote a review Aug 2016
2 contributions
3.0 of 5 bubbles
My experience wasn't good in terms of a bad slow chek-in and lots of waiting on phone to talk with front desk and restaurant. The infrastructure is really good. The staffs are polite but busy to talk to you sometimes.
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Date of stay: August 2016Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Natal, an IHG Hotel
Responded 13 Sept 2016
Dear Carina R, Thank you for taking the time to provide us with your feedback and for choosing our property for your travel needs. It is great to know you appreciate the hotel infrastructure and our polite staff. However, I want to apologize for the inconvenience you have experienced due to the service you received during check in. We strive to provide the best service for all of our guests and when it doesn't happen it helps to have these reviews so we can improve on those issues. We appreciate you bringing this to our attention and rest assured that appropriate steps are being taken to avoid any recurrence. Again, thank you for your feedback. We look forward to welcoming you back in an effort to provide you the level of service you expect from Holiday Inn. Sincerely, Zelyn N. Case Manager IHGService
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Heloisa B asked a question Jun 2019
Nova Odessa, São Paulo, Brazil4 contributions1 helpful vote
O hotel fornece toalhas de praia?
Answer from Marcelo F
Natal, RN
Bom dia FellowTraveler815472 Tudo bem? Não tem custo algum. Basta informar que está hospedado no Holiday Inn Natal, o Local dispõe de Lojas, restaurante e de um espaço beach excelente, onde o mesmo tem duas Piscinas para adultos e crianças e um parque aquático! Espero ter tirado todas as suas dúvidas. Cordialmente Marcelo Feola Rachel Gerente Geral
Answer from Gerência Praiamar
Natal, RN2 contributions
Olá Aleluiz, tudo bem? Nós cobramos um valor de R$ 7,00 por carro e por dia, para cada apartamento. Atenciosamente, Marcelo Feola Gerente Geral
Adriscarpelli asked a question Jan 2018
Sao Paulo, SP15 contributions20 helpful votes
Próximo do aeroporto?
Carlos Eduardo Torres de Oliveira asked a question Oct 2017
Recife, PE4 contributions1 helpful vote
Aceitam cachorro de pequeno porte?
Andre C wrote a tip Nov 2016
Rio de Janeiro, RJ242 contributions107 helpful votes
3.0 of 5 bubbles
"Stay high since there are many avenues around. Be careful because it is not 100% non-smoking!"
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Amotz K wrote a tip Oct 2015
Tel Aviv, Israel4 contributions2 helpful votes
3.0 of 5 bubbles
"go to nearby local restaurants"
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Not the right property for you?
There are more places to choose from in the Natal area.
PRICE RANGE
£39 - £53 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio Grande do NorteNatalLagoa Nova
NUMBER OF ROOMS
216
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN NATAL, AN IHG HOTEL - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Holiday Inn Natal, an IHG Hotel
Which popular attractions are close to Holiday Inn Natal, an IHG Hotel?
Nearby attractions include Arena das Dunas (0.1 miles), Cinepolis (0.4 miles), and Museu de Minérios do Rio Grande do Norte (0.6 miles).
What are some of the property amenities at Holiday Inn Natal, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Natal, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Natal, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Natal, an IHG Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Holiday Inn Natal, an IHG Hotel?
Conveniently located restaurants include Pizzaria Siciliana, Mangai, and Padaria Mercatto.
Are there opportunities to exercise at Holiday Inn Natal, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Holiday Inn Natal, an IHG Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Natal, an IHG Hotel?
The staff speaks multiple languages, including Spanish and Portuguese.
Are there any historical sites close to Holiday Inn Natal, an IHG Hotel?
Many travellers enjoy visiting Igreja do Rosário Nossa Senhora dos Pretos (2.9 miles), Natalextremo (4.1 miles), and Beco Da Lama (2.6 miles).
Does Holiday Inn Natal, an IHG Hotel have any great views?
Yes, guests often enjoy the city view available here.
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