Castelo Saint Andrews
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Castelo Saint Andrews

Rua das Flores, 171 Vale do Bosque, Gramado, State of Rio Grande do Sul 95670-242 Brazil
Traveller (572)
Room & Suite (268)
Breakfast Room at the Saint Andrews Gramado
Dining (105)

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About

4.5
#59 of 114 hotels in Gramado
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.5 of 5 bubbles
Value
SAINT ANDREWS, BRAZIL'S FIRST EXCLUSIVE HOUSE HOTEL Located in the town of Gramado, the property is part of the exclusive Relais & Chateaux group and offers unique and personalized services. Sophistication, refinement and impeccable taste brought together in a 1,700 m2 property, located in Gramado in the Gaucho Highlands, whose name and architecture are inspired by the castles of the Saint Andrews region in Scotland. Welcome to Saint Andrews, Brazil's first and only Exclusive House hotel, opened in December 2010. With a breathtaking view of the Vale do Quilombo (Quilombo Valley) and its own lake, set within a total area of 10,000 m2, the hotel is an oasis for a maximum of 38 privileged guests, who can enjoy the unique and personalized services Saint Andrews offers. Its rooms are individually designed and decorated to create a unique atmosphere, as is the case with our gourmet wine cellar, restaurant, library, massage rooms, gazebos, saunas and our indoor heated swimming pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycles available
Hiking
Airport transportation
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Shuttle bus service
Banquet room
Spa
Full body massage
Massage
Solarium
Steam room
Baggage storage
Concierge
Newspaper
Shared lounge / TV area
Sun terrace
Butler service
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
Boutique
Languages Spoken
English, Spanish, German, Portuguese

Location

Rua das Flores, 171 Vale do Bosque, Gramado, State of Rio Grande do Sul 95670-242 Brazil
Name/address in local language
431Reviews15Q+A4Room tips

Reviews
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Detailed Reviews
Richard Valentino wrote a review Feb 2012
Sao Paulo, SP168 contributions157 helpful votes
5.0 of 5 bubbles
Are you a "Ritzy" person? Are you a Relais & Chateaux costumer? Go to Saint Andrews and you will see how Ritz or Four Seasons can improve. It is much more than a boutique hotel, it's a big and sophisticated house, a peaceful haven.
Miguel, the Manager, is the right professional to sustain the personality of this Chateaux and the happiness of costumers already familiar with high end services. Prices are accordingly to a Chateaux experience.The suites and large rooms were immaculately clean.
We can have wonderful time at the suites or enjoying lunch or dinner, private or not. At the cellar we can invite up to ten friends for a private dinner, enjoying a VERY especial atmosphere. Marcelo, the sommelier, is perfect assisting wine lovers or beginners. He knows well the local wines and also manages very well a pairing with great wines. If you are looking for sports or fitness center, this house is not yet perfect. If you are looking for a unique experience, this is the right place.
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Date of stay: February 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Three type of spacious and suites.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
zleander wrote a review Mar 2020
69 contributions47 helpful votes
5.0 of 5 bubbles
This hotel is a "Waldorf Astoria meets boutique hotel" kind of place. Everything is very luxurious, but with a classic touch. Staff was phenomenal, doing everything they could to make our stay better. I don't see anything that could be improved - it is already at the highest possible level.
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Pick a room in the Castle building if you want the classic touch. Also, the rooms that overlook...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ricardo Bedani, Gerente geral at Castelo Saint Andrews
Responded 23 May 2020
Hi Mr. Zleander , how are you? All our staff is greatful for such wonderfull comments !! We look for seeing you back soon !!
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Brendan OBrien wrote a review Nov 2019
10 contributions5 helpful votes
+1
5.0 of 5 bubbles
Hotel Saint Andrews is by far one of the most exceptional hotels I have ever stayed in anywhere. From the moment we arrived we were treated like royalty. Greeted with champagne, special surprises, teas, meals, wines and celebrations throughout our stay. But what stood out the most was the additional effort the chef went to, to make me my favorite pastry for breakfast each morning. He not only researched it but then discovered how to make it and baked it fresh each morning. This and every touch that the staff and hotel does leaves you feeling like you never want to leave. An exceptional experience unlike any other.
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Date of stay: September 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Mountain Green Room was exceptional
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RBedani, Gerente geral at Castelo Saint Andrews
Responded 22 Nov 2019
Hi Mr. O'Brien !! Thanks for your wonderfull comments. I have already shared it with all team and also with our Chef Fernando. We will be here to serve and surprise you again! Regards from Castle Saint Andrews team !! Ricardo Bedani - General Manager
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AnwarNassar wrote a review Jul 2023
2 contributions2 helpful votes
1.0 of 5 bubbles
So far a very disappointing experience. We booked the hotel and the dinner reservations months in advance. Right from the beginning, the hotel managed to miss the reservations, forcing us to accept different reservations hours than the ones originally requested. But we decided to accept it in order not to ruin our weekend. Yesterday we requested a set up by the lake for breakfast. It was confirmed in writing. This morning, we woke up excited about the breakfast just to realize that nothing was prepared and the management claimed they could no longer do the right set up as they did not plan for it. They arranged a last minute messy set up which I declined. I also canceled all the further meals in the hotel. The good news is that we are leaving tomorrow. Can't wait for our departure ....
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Saint Andrews, Outro at Castelo Saint Andrews
Responded 29 Jul 2023
Agradecemos profundamente a sua avaliação. Pedimos sinceras desculpas por não atendermos todas as suas expectativas durante a hospedagem. Buscamos sempre oferecer um atendimento personalizado de qualidade e experiências inesquecíveis durante a estadia e seu feedback levanta pontos importantes que serão devidamente analisadas pela nossa equipe para que possámos seguir constantemente aprimorando nossos serviços. Novamente, obrigado por compartilhar sua experiência conosco.
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Sonia Elizabeth Hufnagel wrote a review Aug 2018
Pennsylvania63 contributions10 helpful votes
+1
5.0 of 5 bubbles
Secluded, private, luxurious hotel. The staff is incredible! The Primrose Restaurant is wonderful. Chef Fernando is a young, but very talented master of cuisine. When you stay here it feels like home, if your home has a Butler, a great Chef, and room service. The view of the valley is incredible, and the gardens in the front invite you to sit and relax. Wonderful place!
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Date of stay: August 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ricardo B, Gerente geral at Castelo Saint Andrews
Responded 14 Sept 2019
Hello Mr. Robert and Mrs. Sonia, Thanks for taking your time to describe your experience with us, After this first comment, you have already returned and all Saint Andrew's team is always very greatfull for your attention. All staff, including our Chef Fernando will be always ready to receive and serve you !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fernando L wrote a review Jun 2015
Sao Sebastiao, SP12 contributions5 helpful votes
5.0 of 5 bubbles
Exclusivity and sophistication at the highest level.
The hotel has only a dozen of rooms, located in residencial condo.
Amazing restaurant, gorgeous view and impecable service.
Highly recomended for very special ocasions.
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Date of stay: June 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from umb, Gerente geral at Castelo Saint Andrews
Responded 15 Jun 2015
Dear Mister Fernando . First of all, we would like to thank you for staying with us and for writing this excellent comment which I have already shared with our members of the team . Our main goal is to exced customer´s expectations in all aspects and to obtain this we are constantly trained . We would like to invite you to experience the hotel Saint Andrews in different seasons of the year and for this reason we are more than happy to wellcome you again in a very short time . Our best regards , Umberto Beltramea General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juile J wrote a review May 2015
5 contributions14 helpful votes
3.0 of 5 bubbles
I stayed in this amazing hotel for one week , I really love it. rooms was amazing , staff were friendly , the view was wonderful in my room. excellent service and quick. thanks for all staff I really enjoyed.
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Date of stay: September 2014
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from umb, Gerente geral at Castelo Saint Andrews
Responded 22 May 2015
Dear Mrs JulieJ. it was a great pleasure to meet you and thank you for yours fantastic words about your stay with us . Please, whenever you will be in Gramado ,feel free to came to see us you will be more than wellcome . Our best regards from sunny Gramado . Umberto Beltramea General Manager
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AlliLyneham wrote a review Apr 2015
London, United Kingdom2 contributions1 helpful vote
5.0 of 5 bubbles
My husband and I just spent three nights at Saint Andrews and the hotel was gorgeous with exceptional service. It was our first time to Brazil and the staff went out of their way to welcome us. They were always on hand whether it was driving us around Gramado or serving a lovely tea every afternoon overlooking a gorgeous Brazilian valley. The hotel itself is very charming with beautiful finishes and lovely room suites. We traveled from London and found Saint Andrews' service absolutely world class. The hotel also has the most gorgeous view which it takes full advantage of with most rooms facing out towards the valley. We had a very special trip and would strongly recommend it to anyone visiting Brazil.
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Date of stay: April 2015
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Umberto B, Gerente geral at Castelo Saint Andrews
Responded 29 Apr 2015
Dear AlliLyneham , it was a great pleasure for us receive your visit from Europe .We are very happy to know that we meet your expectations . Gramado and Saint Andrews have something special that foreigners do not expect to see and to live . Please forward all ours warms greatings to your family and come back to visit us . Our best regards from Gramado . Umberto Beltramea General Manager
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Armoza27 wrote a review Feb 2015
Rio de Janeiro, RJ1 contribution1 helpful vote
5.0 of 5 bubbles
Very nice and polite staff, wonderful rooms, everything planned to make our satay the most pleasant and unforgettable ! They took us around and helped us in everything we needed and also helped in the continuation of our trip with suggestions of hotels and places to visit
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Date of stay: February 2015
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Umberto B, Gerente geral at Castelo Saint Andrews
Responded 19 Feb 2015
Dear Amoza 27 . it was a great pleasure to have you here at the Saint Andrews Hotel .We are more than happy to read your comments and we are looking forwards to your next stay with us . thank you very much Umberto Beltramea General Manager
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acukiert wrote a review Jun 2018
Sao Paulo, SP771 contributions479 helpful votes
5.0 of 5 bubbles
We had a wonderful stay at St Andrews. The property is gorgeous and well kept. Attentive staff, good check-in and out, good wi-fi connection. Our room was expansive and with great decor. We liked the feeling that you are entering your own house while going through the front door. The view from the valley is absolutely great. Definetely worth a visit.
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Date of stay: May 2018
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ludmila_Godoi, Marketing at Castelo Saint Andrews
Responded 30 Jul 2018
We appreciate the excellent review and look forward to a new visit.
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Report response as inappropriate
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Viajante asked a question May 2021
59 contributions21 helpful votes
Boa noite, vcs servem refeição para não hóspedes no hotel? Café da manhã ou café da tarde? Obrigada
Gramado, RS1 contribution
Olá! Visitantes podem participar das experiências mediante a reserva antecipada. Será uma honra recebê-lo!
Ana7Chan asked a question Jan 2018
Curitiba, PR31 contributions57 helpful votes
Aceita crianças?
Gramado, RS1 contribution
Olá Sra. Ana! Crianças são bem-vindas.
Yonde asked a question Dec 2017
11 contributions1 helpful vote
Bom dia! Vcs aceitam crianças? Seria uma de 7 anos e outra de 5 meses. Att
Answer from Ludmila_Godoi
Sao Paulo, SP
Olá Yonde, durante alguns períodos do ano crianças são aceitas. Geralmente, o hotel abre exceções, durante as férias ou algumas datas comemorativas, para que os pais possam desfrutar o período com os filhos. Porém, durante a maior parte do ano, não são aceitos menores de 14 anos. A melhor dica é consultar sempre o hotel quando desejar fazer uma reserva: (54) 3295-7700. A equipe de concierges poderá fazer a orientação correta sobre a data desejada. Um abraço, Ludmila
Jessica M asked a question Sept 2017
Maceio, AL318 contributions87 helpful votes
o valor da diária inclue apenas o café da manhã ?
Answer from Ludmila_Godoi
Sao Paulo, SP
Olá Jessica, A diária inclui apenas café da manhã. Porém, a partir de duas diárias o hotel também inclui o serviço de chofer ida e volta do aeroporto. Para mais informações e detalhes, entre em contato com nossos concierges, diretamente no hotel. Att., Ludmila
Answer from Gerencia G
Gramado, RS
Boa tarde . Pode enviar o seu cv para a senhora Daniela Model . Muito obrigado Umberto Beltramea
zleander wrote a tip Mar 2020
69 contributions47 helpful votes
5.0 of 5 bubbles
"Pick a room in the Castle building if you want the classic touch. Also, the rooms that overlook the valley have a great view."
Read full review
Brendan OBrien wrote a tip Nov 2019
10 contributions5 helpful votes
5.0 of 5 bubbles
"Mountain Green Room was exceptional"
Read full review
EDUARDO M wrote a tip Feb 2015
Sao Paulo, SP14 contributions
5.0 of 5 bubbles
"Todas as 11 suítes deste hotel são ótimas...mas se desejar ótima, recomendo a "Cristal", e se desejar excelente, a "Diamante" - "Cream of the crop". Em português "A nata de uma safra"."
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Richard Valentino wrote a tip Feb 2012
Sao Paulo, SP168 contributions157 helpful votes
5.0 of 5 bubbles
"Three type of spacious and suites."
Read full review
Not the right property for you?
There are more places to choose from in the Gramado area.
PRICE RANGE
£283 - £543 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Saint Andrews Gramado
LOCATION
BrazilState of Rio Grande do SulGramado
NUMBER OF ROOMS
22
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CASTELO SAINT ANDREWS - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Castelo Saint Andrews
Which popular attractions are close to Castelo Saint Andrews?
Nearby attractions include Mini Mundo (0.7 miles), Igreja Matriz Sao Pedro Apostolo (0.7 miles), and Materia Capitao Rodrigo (0.7 miles).
What are some of the property amenities at Castelo Saint Andrews?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Castelo Saint Andrews?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Castelo Saint Andrews?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Castelo Saint Andrews?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Castelo Saint Andrews?
Conveniently located restaurants include Dos Cocina, Cucina Boniatto, and Catherine Gramado.
Are there opportunities to exercise at Castelo Saint Andrews?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Castelo Saint Andrews have airport transportation?
Yes, Castelo Saint Andrews offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Castelo Saint Andrews?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Castelo Saint Andrews?
The staff speaks multiple languages, including English, Spanish, German, and Portuguese.
Are there any historical sites close to Castelo Saint Andrews?
Many travellers enjoy visiting Casa do Colono (0.5 miles) and Parque Fazenda da Serra (3.6 miles).
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