Hilton Porto Alegre
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Hilton Porto Alegre

Rua Olavo Barreto Viana 18, Porto Alegre, State of Rio Grande do Sul 90570-000 Brazil
Comfortable bed
Traveller (393)
Panorama of the Deluxe Suite at the Sheraton Porto Alegre Hotel
360
Panoramas (6)
quarto
Room & Suite (182)

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£115
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#5 of 86 hotels in Porto Alegre
4.8 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.5 of 5 bubbles
Value
Across from Moinhos shopping mall, our hotel is walkable to dozens of cafes, shops, and bars. We're five minutes from Parque Moinhos de Vento and 10 minutes from the historical center of town, including Catedral Metropolitana. Enjoy views of Porto Algere from our heated indoor pool or while dining at our international breakfast buffet.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Children's television networks
Car hire
Business Centre with Internet Access
Paid private parking nearby
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Telephone
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Luxury
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Rate:Desconto do Hilton Honors | Hilton Honors Discount Offer

Location

Rua Olavo Barreto Viana 18, Porto Alegre, State of Rio Grande do Sul 90570-000 Brazil
Name/address in local language
927Reviews20Q+A38Room tips

Reviews
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Detailed Reviews
Alejandro Z wrote a review Feb 2023
Miami, Florida1,952 contribution433 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Stayed here already twice this year. This is a very pleasant hotel to stay. It is very well located and one has great views of the city. There is a small mall adjacent to it. It is close to very good restaurants and city night life. I would certainly recommend it
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
enilk3 wrote a review Aug 2022
New York City, New York104 contributions41 helpful votes
5.0 of 5 bubbles
I have been traveling to Porto Alegre for over 10 years now and having stayed in many hotels all over the city, I can safely say this is the best hotel in the city.
The location, square in the heart of Moinhos de Vento (the safest and greenest neighborhood in the city), puts you within a short walking distance of the city's best shopping and restaurants, with the best shopping mall attached directly to the hotel.
The hotel's facilities and service level are what set the property apart however. From the atmospheric bar on the ground floor to the gym (the best (newest, high-end equipment) in any hotel in Porto Alegre)) on the top floor (with commanding views of the city), the hotel does not disappoint in any regard. I stayed in a suite with a sitting room with couch and large TV and area to work, a spacious bedroom (with equally large TV), and a bathroom with a shower and large bathtub. All three rooms had pleasant views of the city. The Executive Lounge in the evening hosts snacks and drinks for 2 hours and the food selection is quite generous and the two attendants were quite attentive to any request (shoutout to the gentleman attendant with whom I had a nice conversation in the evening before I checked out).
Also, a very special thank you to Rodrigo and Saulo (the front desk manager) for honoring two requests I had during my rather-lengthy stay and did so with a clear desire to make sure my time at the hotel was an enjoyable one.
This hotel is peerless in Porto Alegre. I am already looking forward to my next stay.
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Date of stay: August 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marzlanding wrote a review May 2022
Miami, FL2 contributions6 helpful votes
5.0 of 5 bubbles
I had stayed at this hotel in 2021 when it was a different brand, and again in 2022 when it became a Hilton. I am pleased to report that the switch, as of April, did not make a difference to the hotel's excellent quality. From check in to (sadly) check out, the Hilton Porto Alegre maintains the status of the city's very best hotel.

The location cannot be beaten! This hotel is in Moinhos de Vento burrough, the nicest area of Porto Alegre, and attached to the Moinhos Shopping mall that adds a layer of safety and convenience. You can enter the hotel by the mall entrance. Elevators require a working room key to function but security is visible from every angle. The adjoining mall has nice cafes, a movie theater, a salon, clothing stores, restaurants, a nice all-purpose store (Lojas Americanas) where you can buy everything from SIM cards to soft drinks to electronics.

As a Diamond member, I had access to the excellent breakfast buffet and the Executive Lounge for evening cocktails and hors d'oeuvres. The lounge is smallish but does not disappoint, with Caipirinhas made to order, beer, wine, and other liquor, and a varied menu of finger foods. I started my evenings here in front of my laptop while still working, and it was a pleasure to turn it into a happy hour with the privileged views of Parcão, the Moinhos' very nice park as dusk turned into evening.

Lastly but very importantly, along with the quality standards, the friendly folks who make every stay special are still around under the Hilton flag. Special thanks to Saulo, the front desk manager, and Giovana, the Lounge attendant, and Tania and João at breakfast, among others whose names I don't know (yet) but have made each stay special. Saulo, Giovana, Tania, João, muito obrigado pela sua atenção e simpatia. Vocês são a razão pela qual o Hilton Porto Alegre é um lugar especial! Até a próxima!
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Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ccriderYVR wrote a review Feb 2020
Vancouver, Canada4,698 contributions376 helpful votes
+1
3.0 of 5 bubbles
The hotel is situated on the edge of the Mohino district which full of bars and restaurants. Checked in to the hotel was easy and the staff was friendly.

The room however was not up to standards of maintenance and cleanliness. They also had a strange blue tint in the window which made the room feel odd. It’s a series of little things like crooked light fixtures in the hallway, loose towel rack in the bathroom, stains on the chair, the table top looking streaked etc. They need to step up the cleaning and maintenance.

The gym and pool is on the top floor. They are both very dated. The equipment in the gym looked like a gap hazard mix of things gathered over the year. The pool is actually very small and indoor. Not very appealing.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FrancineB122, Guest Service Supervisor at Hilton Porto Alegre
Responded 24 Feb 2020
Dear ccriderYVR, good afternoon! Thank you for choosing Sheraton Porto Alegre and for sharing your honest feedback on your stay with us. Please accept our apologies for having failed to meet your expectations. Justifying failures is not a part of our philosophy as a company. Your comments, which are a valuable asset for us to learn more about guests’ expectations, were relayed to our Management as well as to our staff. We will be sure to work on the mentioned aspects and we are very grateful for your collaboration, which helps us to monitor the quality of our services, improve processes and revise procedures that may have influenced negatively during your stay, in order to achieve our main goal, total guest satisfaction. We remain at your disposal if you have any questions or concerns or if you wish to discuss ways we can make your next stay with us more comfortable, and we hope we have an chance to show you the best of our services in a future opportunity. Have a great week! Best regards, Francine Bassols Guest Service Supervisor
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Sally M wrote a review Jan 2021
London, United Kingdom344 contributions551 helpful votes
5.0 of 5 bubbles
I had been thinking of staying at this hotel for a very long time, as I have been traveling to Porto Alegre continuously since 2013. However, because of the negative reviews, I never stayed here. However, this visit, I decided to try my luck. I was pleasantly surprised.

The stay was very good.

Positives :-

1. Extremely big room ( took the suite). I found it extremely comfortable and pleasant.
2. The front desk was very good. Thankfully, they all spoke fluent English ( a major problem in Brazil hotels ; that front desk is unable to speak in English).
3. Excellent location ; connected to a mall which has many coffee shops and excellent restaurants.
4. Shower was strong/hot
5. Internet was fast and efficient.
6. I used the gym, which was good with enough equipment. Permission required to use the gym.
7. The room was absolutely noise free, for a good nights sleep.
8. Enough plug points near the bed.

Negatives

1. They have issued their gym membership to locals living in Porto Alegre. So, if you want to use the gym, at your preferred hour, you may be denied, if the gym is full of locals using it at the moment. I found it unfair and irritating.
2. The Ac was not very cool. The thermostat worked at the same temperature, at any setting, you may insert on it.

Overall, I highly recommend this hotel. Do not believe the negative reviews below.
I will return to stay again. Definitely better than its nearest competitor in Porto Alegre, Deville hotel.

Hope you found my review helpful? In case you did, please do click on “Found the review helpful”.
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Date of stay: December 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francine Bassols, Guest Services / Front Office at Hilton Porto Alegre
Responded 25 Jan 2021
Dear Sally M, good afternoon! Thank you for choosing Sheraton Porto Alegre Hotel for your stay, as well as for taking the time to send us your feedback on your stay. Your extremely positive review about our hotel was received by all our staff with great satisfaction and happiness. We are happy you found our hotel comfortable and well serviced. We are always delighted to serve! All your comments were shared with Management, so the issues you pointed out can be addressed, and to our staff, so they know their work is appreciated. Have a wonderful week and we hope to see you again soon! Best regards, Francine B Guest Services Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SanFranbest wrote a review Jul 2022
San Francisco, California63 contributions103 helpful votes
5.0 of 5 bubbles
Excellent hotel in a fabulous location!
We stayed for 18 nights in May 2022.
This is the very best hotel in Porto Alegre.
Breakfast was great, with tons of food options and a huge selection of fruit. Our waiter Marco was so attentive, after the first morning he remembered our food and beverage preferences, he was super-efficient and very friendly.
Extra big shout out to Giovanna in the executive lounge, she was so very friendly and welcoming.
Many thanks to Milka at the reception, she made our stay extra special. Our room was excellent, clean, quiet, and we had everything we needed for a comfortable stay.
The fact that the Hotel is connected to Shopping Moinhos was a bonus. You can walk straight into the mall to go shopping, eat, drink coffee, go to Hugo Beauty (an excellent hair salon), or go to the movies.
The hotel is in one of the best neighborhoods of Porto Alegre, Moinhos de Vento. Parcão (Moinhos de Vento Park) is only a block away; there are many great options of restaurants, bars, cafes, and shops within a block or two from the hotel.
We absolutely recommend this hotel to anyone visiting Porto Alegre and will definitely stay there again.
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Date of stay: May 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daddyjetsetter wrote a review Nov 2023
Rochester, Minnesota66 contributions39 helpful votes
4.0 of 5 bubbles
# HHonors. Great hotel, great service and staff. Small suggestions if I may. There could be a better way to get morning coffee especially early risers and coffee drinkers. No machines in the room. Lobby has coffee but no milk sachets. Not sure if it’s possible to have coffee makers, coffee and milk sachets. If not at least a kettle and coffee, milk sachets would be great. Also is the tal water drinkable- as I was told you are given just two bottles when you check in. Of course we can buy - but since its water, just asking. Thank you!
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roberto A wrote a review Jan 2024
Rio de Janeiro, RJ2 contributions1 helpful vote
2.0 of 5 bubbles
Of course rooms need a refreschment, but this is nothing compared to the problems found in the spa/swimming pool area. Heated pool filled with a disgusting oily water and no saunas working.

Our room had a iron but no iron table. No coffe mqker in the room either and the one in the bar was broken. Staff was very attentive but unable to overcome so many issues.

Never found this in a Hilton brand hotel.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
flakaroni wrote a review Sept 2021
Los Angeles, California42 contributions65 helpful votes
4.0 of 5 bubbles
Fantastic location in the best neighborhood in Porto Alegre. Attached to a nice shopping mall with plenty of stores. Amazing restaurants and bars in the area. I used the gym which was very well equipped. Friendly staff. Room was a little bit outdated but very clean and comfortable - so no complaints there. Overall a great place to stay!
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Date of stay: September 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alejandro Irazábal, General Manager at Hilton Porto Alegre
Responded 25 Nov 2021
Dear valued guest, Thank you for your review and your comments regarding our beautiful property in Porto Alegre. we hope you can visit us again soon! Sincerely, Alejandro Irazábal General Manager Sheraton Porto Alegre Hotel
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Rogers222 wrote a review Nov 2022
United States135 contributions194 helpful votes
3.0 of 5 bubbles
The Hilton is ok. On every level. The room is just ok, small and standard. The furnishings are dated. The staff is ok. Only the wifi and breakfast stand out as above average.
You won’t be excited by this hotel, but you won’t be disappointed either
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Erico J
Curitiba, PR273 contributions72 helpful votes
I have no idea. It s better to get in touch with Sheraton. sorry!!
nelsonfjobim2016 asked a question Jul 2017
Porto Alegre, RS12 contributions14 helpful votes
Quanto cobram pela Internet?
Answer from Ana A
A internet nos apartamentos é gratuita para hóspedes.
Mariano121284 T asked a question Feb 2022
Merlo, Argentina4 contributions1 helpful vote
Hola, es Hilton o Sheraton?
fabiavilarino asked a question Jun 2021
Sao Paulo, SP18 contributions25 helpful votes
Qual é o horário do café da manhã?
Answer from Alejandro I
Olá, nosso cafe é das 06;30 as 10:30 e finais de semana até as 11 hortas, aberto ao publico em geral.
Pauly K wrote a tip Feb 2024
2 contributions
5.0 of 5 bubbles
"The surrounding area has an incredible assortment of restaurants and sobremesa establishments. I suggest you take a proper walkabout and See"
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Otje7 wrote a tip Aug 2018
Utrecht2 contributions5 helpful votes
1.0 of 5 bubbles
"Just take an average room, because going luxury does not bring you value for money"
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Pro698 wrote a tip Jul 2018
United States170 contributions48 helpful votes
5.0 of 5 bubbles
"Invest in a Club floor."
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Andre P wrote a tip Aug 2017
Curitiba, PR72 contributions28 helpful votes
4.0 of 5 bubbles
"Best location in Porto Alegre."
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Ian in Lima wrote a tip Apr 2017
Lima, Peru119 contributions95 helpful votes
4.0 of 5 bubbles
"Try to get a room on a higher floor because of all the hustle and bustle on the street below"
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Not the right property for you?
There are more places to choose from in the Porto Alegre area.
PRICE RANGE
£92 - £187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton porto alegre, porto alegre sheraton
FORMERLY KNOWN AS
Hotel Sheraton Porto Alegre
LOCATION
BrazilState of Rio Grande do SulPorto AlegreMoinhos de Vento
NUMBER OF ROOMS
170
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON PORTO ALEGRE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hilton Porto Alegre
Which popular attractions are close to Hilton Porto Alegre?
Nearby attractions include Padre Chagas (0.1 miles), Parque Moinhos de Vento (0.2 miles), and Moinhos Shopping (0.01 miles).
What are some of the property amenities at Hilton Porto Alegre?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Hilton Porto Alegre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Porto Alegre?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hilton Porto Alegre?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Hilton Porto Alegre?
Conveniently located restaurants include POA Parrilla, Eat Kitchen - Moinhos de Vento, and Hamburgueria Le Grand Burger - La Classique.
Are there opportunities to exercise at Hilton Porto Alegre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hilton Porto Alegre?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Porto Alegre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Porto Alegre?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Hilton Porto Alegre?
Many travellers enjoy visiting Igreja do Santíssimo Sacramento e Santa Teresinha (1.1 miles), Colégio Militar de Porto Alegre (1.3 miles), and Viaduto Otávio Rocha (1.7 miles).
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