Hotel Deville Prime Porto Alegre
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Hotel Deville Prime Porto Alegre

Avenida dos Estados 1909 Anchieta, Porto Alegre, State of Rio Grande do Sul 90200-001 Brazil
Traveller (564)
Panorama of the Deluxe Room at the Hotel Deville Prime Porto Alegre
360
Panoramas (9)
Room & Suite (292)
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About

4.5
#1 of 86 hotels in Porto Alegre
4.3 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located only 800 m away from Salgado Filho International Airport, the Deville Porto Alegre is 15 minutes from the city center and on the main access to the industrial region and the Vale dos Sinos. With a modern environment, the hotel offers special services, such as free airport/hotel/airport shuttle service 24 hours a day. 01 children up to 10 year stay for FREE at same room as parents, the hotel does not provide extra beds. Check in from 2 pm Check out until 12 pm
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Secured parking
Wifi
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Solarium
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish, Portuguese

Location

Avenida dos Estados 1909 Anchieta, Porto Alegre, State of Rio Grande do Sul 90200-001 Brazil
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 36 out of 100
36
Salgado Filho Airport
4,102Reviews42Q+A16Room tips

Reviews
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Traveller rating
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Detailed Reviews
SilvioT wrote a review Jun 2022
Sao Paulo, SP356 contributions109 helpful votes
5.0 of 5 bubbles
Deville Prime Porto Alegre is quite awesome, providing a self-parking lot with several spots at a reasonable fare (USD5/day), friendly staff, quiet rooms even being close to the BR-116 road and airport, fast internet connection, efficient room service with a reasonable assortment of meals, nice breakfast at the Ventanas restaurant, and a nice swimming pool. The only minus is the neighborhood, located in the middle of the industrial area and facing some warehouses, but this can be managed. I booked the studio room, which is quite spacious 9 (around 540 square feet), with a big desk for work or meals, L'occitane amenities, bathtub, a closet and living room. In summary, a pleasant stay and good cost-benefit in town (USD100/night).
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Date of stay: June 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Studio rooms facing the swimming pool are very quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service DPOA, Guest Services / Front Office at Hotel Deville Prime Porto Alegre
Responded 24 Jun 2022
Hi Silvio, We are delighted that you enjoyed your stay at Deville Prime Porto Alegre and we also like to thank you for your time to evaluate us. See you. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
schuylerwedel wrote a review Oct 2022
1 contribution1 helpful vote
5.0 of 5 bubbles
Overall very good experience. Friendly staff and bar service was great. Enjoyed billiards near bar. The 3 elevators allowed for short wait times going down or up. It was great to have a room key that did not require sliding or inserting into door.
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Review collected in partnership with this hotel
Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service DPOA, Guest Services / Front Office at Hotel Deville Prime Porto Alegre
Responded 24 Oct 2022
Hi Schuyler, Thank you for staying at Deville Prime Porto Alegre. We are delighted that you enjoyed your stay and our services. We hope to receive you again in one of our destinations. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
egiakoumopoulos wrote a review Apr 2023
1 contribution
4.0 of 5 bubbles
A comfortable 3-day stay for work. Only surprise was that there wasn’t an ironing board or iron in my room but staff provided when asked. They provided both when asked and prepared early breakfast when our group left at 5:30 am.
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Review collected in partnership with this hotel
Date of stay: April 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service DPOA, Guest Services / Front Office at Hotel Deville Prime Porto Alegre
Responded 24 Apr 2023
Hi Egiakoumopoulos, Thank you for staying at Deville Prime Porto Alegre. We are delighted that you enjoyed your stay and our services. All our best. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ljbe610 wrote a review May 2022
Chicago, Illinois13 contributions21 helpful votes
3.0 of 5 bubbles
We visited this same hotel last year and wrote a 5 star excellent review. Things changed and not for the better. Our week long stay was not entirely enjoyable. While the hotel retains some of the quality, the quality of service and room standards has gone down noticibly. Specifically, wait staff is not attentive as before and even during non peak dining hours, wait times for the first greeting and offer of a drink were long. The food was well done but taste varied between lunch and dinner, dinner being the better meal selecting the same dish.

We asked 3 times for the room to be cleaned while we took a break from work. The room was not cleaned when we returned. After ordering room service, tray pick up took 3 hours. Then, when we called back to insist they remove the tray, the restaurant called our room within 5 minutes to find out where thier coffee and not milk thermos was and insisted on knowing exactly what was in the room still. We felt like inmates rather than guests.

The room we were in for a week was nothing like the room on the same floor on our first trip. Cheap artificial wood TV shelves replace beautiful dressers and the room felt like a holiday inn rather than an elegant hotel like our last trip.

The highlight of our stay was Rosemarie (we think) in housekeeping. She's a delight and obviously a remanent of the old days. Alberto and Taylor in the dining room were the only waiters who made us feel comfortable. One waitress moved around so quickly, we were holding our glasses to be sure they were not taken. Very nervous way of serving tables. Another waitress took so long to serve us with guests, I had to get up 3 times to find help. The bell captains were also excellent and helped greatly. (Maybe they should be put in charge of the front desk and dining room!)

If you need to stay in Porto Alegre, you'll want to stay here but be prepared and if you stayed before as we did, prepare yourself for the changes in room quality and service level. Not sure what happened but it's not the same place anymore.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service DPOA, Guest Services / Front Office at Hotel Deville Prime Porto Alegre
Responded 1 Jun 2022
Hello Traveler, We are pleased to receive your review. We are very sorry that your expectations regarding your stay with us were not met. We emphasize that the evaluations and all the comments are very important to us, because this way we can work to improve always more. We sincerely hope that you will give us another accommodation opportunity and that you will have a satisfactory experience as the Deville chain proposes to offer. Kind regards. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
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josephnremy wrote a review Apr 2023
Porto Alegre, RS1 contribution
3.0 of 5 bubbles
It was a comfortable experience. The location was very close to the Airport thus making it easy together to your flight in a timely manner. While there was repetition in the menú, the taste was very good. The staff was very curteous and pleasant despite the language barrier.
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Review collected in partnership with this hotel
Date of stay: April 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service DPOA, Guest Services / Front Office at Hotel Deville Prime Porto Alegre
Responded 18 Apr 2023
Hi josephnremy, Thank you for staying at Deville Prime Porto Alegre. We are delighted that you enjoyed your stay and our services. All our best, André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amud_m wrote a review Feb 2022
Houston, Texas1 contribution1 helpful vote
3.0 of 5 bubbles
Rooms and gym are clean and very comfortable, but all other facilities are old and pending maintenance (pool, tennis court). Breakfast very basic. Overall misleading pictures. They also charge for a parking that is not maintained and exit gate broken.
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: lower expectations
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service DPOA, Guest Services / Front Office at Hotel Deville Prime Porto Alegre
Responded 3 Feb 2022
Hi Amud, Thank you for staying at Deville Prime Porto Alegre. We appreciate your compliments and we are happy to know that our comfortable rooms, cleaning service and gym pleased you. We are sorry that our parking system and falicities did not satisfy you, we are always working to improve it, as all our products and services. In your next trip to Porto Alegre, we are at your service to welcome you one more time. Best regards. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ninjohn wrote a review Apr 2024
Windsor, Connecticut1 contribution
5.0 of 5 bubbles
Pretty swanky place with major league breakfast buffet. Staff very helpful with their English language skills. They were very accommodating by serving my room service order on the patio as requested before the restaurant opened. Overall good experience, would stay there again on next trip.
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Review collected in partnership with this hotel
Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service DPOA, Guest Services / Front Office at Hotel Deville Prime Porto Alegre
Responded 2 weeks ago
Hi Ninjohn, Our passion is to provide the highest standards of product and services. We are pleased that you had a great experience. In your next trip to Porto Alegre, we are at your service to welcome you one more time. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ljbe610 wrote a review Oct 2021
Chicago, Illinois13 contributions21 helpful votes
5.0 of 5 bubbles
The best hotel I've stayed at anywhere in Brazil and I've lived here for more than a decade. This hotel trains their own staff who take great pride in serving guests. I've not encountered anything close in Brazil. The rooms are charming and cleaned with great detail. Staff truly care, meaning the hotel cares about them. Something nearly every other hotel misses.
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Review collected in partnership with this hotel
Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service DPOA, Guest Services / Front Office at Hotel Deville Prime Porto Alegre
Responded 18 Oct 2021
Hi traveler, Our passion is to provide the highest standards of product and services. It's great to see that your Deville experience has exceeded your expectations. We are pleased that you liked the charming room structure, careful team service and the cleaning service. We are all happy to know that you consider our hotel to be the best in Brazil We hope to receive you again in one of our destinations. Best regards. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mrmarutiak wrote a review Dec 2022
Clarkston, Michigan221 contributions180 helpful votes
5.0 of 5 bubbles
This is a great business hotel to stay for short visits. Near airport, great facilities, pool, bar (with billards and has awesome local IPA beer), rooms are large and well done, friendly staff, and delicious food. Only downfall will be limited English channels (does have CNN and Fox news) and AC could be tweaked a bit more for quickly cooling down, Definitely not enough to keep you from staying here
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Date of stay: December 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service DPOA, Guest Services / Front Office at Hotel Deville Prime Porto Alegre
Responded 7 Dec 2022
Hi Traveler, Our passion is to provide the highest standards of product and services. We are pleased that you had a great experience. We hope that in your next trip to Porto Alegre, we have the privilege of welcoming you again. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jeanK2263YQ wrote a review Dec 2023
1 contribution
5.0 of 5 bubbles
Great hotel all was perfect, location great close to the airport but also close to main activities by taxi downtown Porto Alegre. People very friendly restaurrants very good, good variaty of food for thre breakfast. Will definitely go back to Hotel Deville for my next trip to Brazil
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Review collected in partnership with this hotel
Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service DPOA, Guest Services / Front Office at Hotel Deville Prime Porto Alegre
Responded 22 Dec 2023
Hi Jean, Our passion is to provide the highest standards of product and services. We are pleased that you had a great experience. We hope to receive you again in one of our destinations. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
debergl asked a question Feb 2023
Elkhart, Indiana80 contributions69 helpful votes
Do the rooms have hair dryers?
debergl asked a question Feb 2023
Elkhart, Indiana80 contributions69 helpful votes
Do rooms have hair dryers?
Answer from Hoteis_Deville
Curitiba, PR7 contributions
Hi Eulenspeegel, To inform about your late check-in, you need call at the hotel by phone +55 51 3373-5000 informing your arrival time. For the shuttle, after your disembarkation you need call at the hotel and they will guide you in which exact place you should wait or which vehicle you will be looking for. All our best.
Answer from Hoteis_Deville
Curitiba, PR7 contributions
Olá Diogo, no Deville Prime Porto Alegre também está incluso na diária o café da madrugada, que é servido no Millenium Bar. Ideal para quem, assim como você, precisa viajar ou sair cedo. O Café é servido entre 2h e 5h30 de terça a sexta-feira, exceto aos feriados. Já o café da manhã, é servido de segunda a sexta das 6h às 10h e aos finais de semana e feriados das 6h às 10h30.
Answer from Hoteis_Deville
Curitiba, PR7 contributions
Oi Raissa, No momento a piscina está aberta diariamente das 08:00 às 20:00 e o restaurante também está aberto, respeitando o distanciamento e nosso protocolos de saúde. Qualquer dúvida, você pode ligar diretamente para o hotel no telefone +55 (51) 3373-5000.
SilvioT wrote a tip Jun 2022
Sao Paulo, SP356 contributions109 helpful votes
5.0 of 5 bubbles
"Studio rooms facing the swimming pool are very quiet."
Read full review
amud_m wrote a tip Feb 2022
Houston, Texas1 contribution1 helpful vote
3.0 of 5 bubbles
"lower expectations"
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mikelohman wrote a tip Aug 2019
Visbek3 contributions
4.0 of 5 bubbles
"All rooms are OK"
Read full review
Margaret A wrote a tip Jul 2019
Acton, Canada5 contributions1 helpful vote
5.0 of 5 bubbles
"Bring your own wash cloth. "
Read full review
paulocesarandradeb wrote a tip Jun 2019
Vargem Grande Paulista1 contribution
4.0 of 5 bubbles
"Large comfortable room"
Read full review
Not the right property for you?
There are more places to choose from in the Porto Alegre area.
PRICE RANGE
£82 - £101 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio Grande do SulPorto Alegre
NUMBER OF ROOMS
237
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL DEVILLE PRIME PORTO ALEGRE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hotel Deville Prime Porto Alegre
Which popular attractions are close to Hotel Deville Prime Porto Alegre?
Nearby attractions include Casa NTX (0.7 miles) and Marechal Mascarenhas de Moraes Park (0.5 miles).
What are some of the property amenities at Hotel Deville Prime Porto Alegre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Deville Prime Porto Alegre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Deville Prime Porto Alegre?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Deville Prime Porto Alegre?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Hotel Deville Prime Porto Alegre?
Conveniently located restaurants include Restaurante Ventanas, Belgaleto, and Restaurante 365.
Are there opportunities to exercise at Hotel Deville Prime Porto Alegre?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Deville Prime Porto Alegre have an airport shuttle?
Yes, Hotel Deville Prime Porto Alegre offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Deville Prime Porto Alegre have airport transportation?
Yes, Hotel Deville Prime Porto Alegre offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hotel Deville Prime Porto Alegre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Deville Prime Porto Alegre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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