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Mercure Florianopolis Centro

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Mercure Florianopolis Centro
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831 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Pouso Alegre
Reviewed 3 August 2016

everything was good in the stay, especially the very kind e objetive help that i received from the manager to register details, offering too any kind of support, related to a small accident occured with my car in the hotel's garage when it was moved by the valet driver.

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Helpful?
Thank AfranioLanna
Taipei, Taiwan
Reviewed 2 July 2016 via mobile

The location itself was in a quiet neighborhood near Praca da Luz, and the views on my balcony being on the 9th floor was breathtaking. The restaurant was well served and the views were great as well. One incident that occurred while I was there was that they had programmed the boiler replacement and it took more than expected and...

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Thank antonyang
Leandro J, Gerente geral at Mercure Florianopolis Centro, responded to this review

Dear Guest , We appreciate your comments and recommendation , it is always a pleasure to receive positive impressions . Your review will be shared with our employees so that they feel even more motivated to serve well . We are sorry for the delay in replacing the hot water tank, as mentioned , we could not predict the delay...

Sao Paulo, Brazil
Reviewed 9 May 2016

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Thank Vcegal
Leandro J, General Manager at Mercure Florianopolis Centro, responded to this review

Sao Paulo
Reviewed 16 April 2016

The Mercure Centro Hotel faces a park and from the rooms there is a fantastic view of the bridges. The room was only partially renovated and the furniture and doors were worn. Staff was incredibly helpful. If you are interested not only in beaches, but in the historical part of the city, this is the ideal location: from the hotel...

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Thank H H
Leandro J, General Manager at Mercure Florianopolis Centro, responded to this review

Dear Guest, We are very pleased to receive these valuable praise. Thank you for your recommendation. Your opinion is very important to us, current and future customers. So we know what we must continue to do. Thank you for the recognition. We hope to see you soon! Sincerely, Leandro Jesus General Manager Mercure Florianópolis Centro.

Cowes, United Kingdom
Reviewed 9 March 2016

My experience at this hotel was fantastic from start to finish the reception staff couldn't be more helpful, nothing was too much trouble. The hotel is only a 10 minute walk from the centre, very close to the popular Avenida Beira Mar area of the city and there is also a nice park opposite the hotel. The room was great...

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Thank munro685
Leandro J, General Manager at Mercure Florianopolis Centro, responded to this review

Dear Guest, We are very happy with your satisfaction and recommendation. Thank you for the compliments, your opinion is very important to us, current and future customers. We hope to see you shortly, until your next visit! Sincerely, Leandro Jesus General manager Mercure Florianopolis Centro.

Bauru, SP
Reviewed 29 July 2015

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Thank 84Danny_R
Leandro J, Gerente geral at Mercure Florianopolis Centro, responded to this review

Reviewed 20 June 2015

It has an friendly staff and has very good location to walk through old city. There is a freeway nearby where many restaurants are located at walk distance. I walked later night and didn't fell bad due security.

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Thank Reginaldo S
Daniela P, Gerente geral at Mercure Florianopolis Centro, responded to this review

Dear Guest The Mercure Florianopolis Centro team received your comments, especially those highlighting the service you experienced in our hotel and kindness of our staff, with great satisfaction. Your kind words show that we have achieved our objective in creating unforgettable experiences and making you feel truly welcome. Your opinions are valuable and a great encouragement to us all; we...

London, United Kingdom
Reviewed 18 March 2015 via mobile

I have stayed at many mercures in Brazil and across the world. This one seems to be designed by someone who doesnt use hotels. First: internet is horrible. Second, bathroom mirror is very low so couldnt see myself, only my belly. They put a nice armchair for the work station but when you sit on it your chin almost hits...

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1Thank Tulio A
Daniela P, General Manager at Mercure Florianopolis Centro, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Criciuma, Sc
Reviewed 10 February 2015

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Thank cmayr
Daniela P, General Manager at Mercure Florianopolis Centro, responded to this review

Niterói, RJ
Reviewed 21 January 2015

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Thank 0-Adri_Adri-0
Daniela P, Gerente geral at Mercure Florianopolis Centro, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure Florianópolis Centro features 88 apartments and is located near the international airport, the financial district and the Hercilio Luz Bridge. It offers easy access to Florianópolis beaches, apartments with city views, parking, swimming pool,restaurant and meeting rooms. ... more   less 

Additional Information about Mercure Florianopolis Centro

Address: Rua Felipe Schmidt 1102 | Centro, Florianopolis, State of Santa Catarina 88010-002, Brazil
Region: Brazil > State of Santa Catarina > Florianopolis > City Center
Price Range: £50 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Florianopolis Centro 3.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Mercure Florianopolis Centro Brazil
Hotel Style:
#12 On the Beach Hotel in Florianopolis
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Florianopolis Centro staff and other travellers.
6 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would definitely go for a superior room on one of the higher floors for amazing views”
 of 5 bubbles munro685, 9 Mar 2016 | Read review
“Great breakfast, normally not included at rate, as normal in Brazil.”
 of 5 bubbles reginaldos392, 20 Jun 2015 | Read review
“Away from elevators, choose an upper floor with balcony.”
 of 5 bubbles Islandmomma58, 1 Oct 2013 | Read review
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