Novotel Florianópolis
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Novotel Florianópolis

Avenida Jorn. Rubens de Arruda Ramos 2034, Florianopolis, State of Santa Catarina 88015-701 Brazil
Traveller (791)
Padrão 5 estrelas?
Room & Suite (184)
pool 2
Pool & Beach (101)

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About

4.0
#27 of 127 hotels in Florianopolis
4.6 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Looking for a place to stay in Florianopolis? Then look no further than Novotel Florianopolis, a family-friendly hotel that brings the best of Florianopolis to your doorstep. Novotel Florianopolis offers guests an array of room amenities including a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available. The hotel offers a 24 hour front deskto make your visit even more pleasant. The property also features a pool and an on-site restaurant. Guests arriving by vehicle have access to parking. While staying at Novotel Florianopolis, visitors can check out Igreja São Francisco (0.7 mi) and Praca XV de Novembro (0.8 mi), some of Florianopolis' top attractions. Plus, during your trip, don’t forget to check out some of the popular historic sites, such as Palacio Cruz e Sousa, Forte Sant'Anna e Museu de Armas, and Praça Roldão da Rocha Pires. We’re sure you’ll enjoy your stay at Novotel Florianopolis as you experience everything Florianopolis has to offer.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Business Centre with Internet Access
Paid private parking on-site
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Full body massage
Massage
Rooftop terrace
Baggage storage
Non-smoking hotel
Sun terrace
First aid kit
24-hour front desk
Express check-in / check-out
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Telephone
Minibar
Flatscreen TV
Wardrobe / wardrobe
Laptop safe
Wake-up service / alarm clock
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Marina View
Modern
Languages Spoken
English, Spanish, Portuguese

Location

Avenida Jorn. Rubens de Arruda Ramos 2034, Florianopolis, State of Santa Catarina 88015-701 Brazil
Name/address in local language
1,612Review43Q+A42Room tips

Reviews
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Detailed Reviews
James D wrote a review Jan 2020
3.0 of 5 bubbles
This hotel is extremely well located. The staff were friendly and helpful and our room was comfortable. The hotel was also very clean. Our main issue was the noise that travelled through the walls and ceilings from the other rooms as well as from the traffic outside from the windows from the poorly sealed windows. The lack of sound proofing means you hear far more than you should.If you are someone who gets bothered by noise this isn’t the best choice! Another issue was the air conditioning was too cold even when turned up - we needed to get extra blankets to be comfortable.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from uldernirmerlin, Proprietário at Novotel Florianópolis
Responded 1 Jan 2020
Hello Sir (Madam) Guest, Thank you for your comments following your stay at Novotel Florianópolis. We are pleased to receive your congratulations. We will not fail to share your comments with the entire staff. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. Looking forward to welcoming you again, please accept our best regards. Uldenir Merlin General Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
roberto_duha66 wrote a review Aug 2022
Rio de Janeiro, Brazil
5.0 of 5 bubbles
The room face forward has a magic sea view spaciallly at the sun set. Room size and bed are also excelent. There is too much water in the orange juice (it is a squash) for breakfast. Not very good accustic protection. Voices and noises from other rooms and floor lobby get into your room.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Merlin U, General Manager at Novotel Florianópolis
Responded 25 Sept 2022
Hello! Thanks for sharing your experience! We are glad that you liked. We hope to see you soon again, it will be a pleasure!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeroen V wrote a review Jan 2023
Rio de Janeiro, RJ
3.0 of 5 bubbles
We had a great room (large) with a stunning view over the water. Comfortable beds. Excellent shower. Very friendly staff. Great location. Actually a very nice hotel. All roses? No. The room was a bit noisy like noises of moving furniture in the room next to us and above us. As if they were renovating. We called. It only got worse. At around 11:00 it stopped. Flimsy walls I guess. And oh, the spaghetti carbonara in the restaurant is...disgusting. While the other food on their lunch menu was good, the spaghetti was the absolute worst I ever had and I had quite a few. Raw pasta (not al dente) in a very thick creamy sauce. Like a luke warm yoghurt soup with bits of lost sausage. It is almost criminal to serve this as a carbonara. I still recommend a stay there. Just stay (far) away from that spaghetti. Happy 2023!
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Date of stay: January 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alvaro Junior B wrote a review Jan 2024
Rio De Janeiro
+1
1.0 of 5 bubbles
I stayed in the hotel from December 26 to 29th. My experience was negative beginning by the maintenance problems in my room in the bath with portable shower which was not properly fixed in the wall representing some risk when in use. Then, the breakfast was terrible. Poor quality of products, terrible organization and presentation at the tables and also an unfriendly management by the responsible for the place. Such inconvenient led me to take breakfast in other place outside the hotel. Additionally, the employee does not show a cordial attitude. All of inconveniences were reported to general management and also indicate on my evaluation report sent to me by guest relations.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: My suggestion is to avoid this Novotel and choose one of two hotel options: 1) Blue Tree Premium...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Merlin U, General Manager at Novotel Florianópolis
Responded 23 Jan 2024
Mr Alvaro, good morning! Thank you for taking the time to write about our services. It is a pleasure to welcome you, this being your third visit with us. In light of your considerations, I immediately made myself available, we talked and clarified what had happened. The entire Novotel team wishes you a great year ahead!
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ryoneill wrote a review Apr 2021
New York City, New York
5.0 of 5 bubbles
Best hotel gym I've seen in Rio or Floripa. Included breakfast is very very good. Wifi in the hotel for remote workers is great. Staff very helpful and friendly for anything needed. Prices very fair. Would definitely stay again.
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Merlin U, Gerente geral at Novotel Florianópolis
Responded 11 Oct 2021
Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente,
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fantasia112 wrote a review Jan 2007
Montreal, Canada
5.0 of 5 bubbles
I had a chance to stay at this hotel on Dec 29 for one night.
Great location, wonderful rooms (great mattress!) Staff is helpful and multilingual. Just what you can expect from a Sofitel hotel. Small pool with panoramic views on top floor and a nice restaurant with bar on first floor. Short walking distance to restaurants and Mall. Would definitely recommend it!
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Date of stay: December 2006
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesCheck-in / front desk
5.0 of 5 bubblesService
4.0 of 5 bubblesBusiness service (e.g., internet access)
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marina M, Gerente de recepção at Novotel Florianópolis
Responded 19 Jun 2017
Thank you for choosing to stay at the Novotel Florianópolis and we are pleased to know that you were satisfied with your overall experience. Kind regards, Novotel Florianópolis Crew
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J20009 wrote a review Feb 2015
Washington DC, District of Columbia
4.0 of 5 bubbles
The location of this hotel is excellent. Convenient to nearly everything. While there is a view of the bay, it is across a busy 6 lane road, so it's not as enticing as many other water views. The room was great, bed was typical Sofitel, which is to say, very nice. The room was clean, and everything worked. The shower was super strong and the bath products were top-notch.

The only downsides relate to food. We got in late after a very long drive, and just wanted to grab something at the bar. The bartender explained that he was overwhelmed because he was the only employee there. There were only 4 people at the bar. We waited 45 minutes for a club sandwich and hamburger. Neither was good, and my burger was way overcooked. It was tough to get another drink, too, as the bartender was constantly on the phone.

Breakfast was fine, but not up to normal Sofitel standards. There was limited hot food, nothing was made to order, and the pancakes and waffles would make any Brazilian question why Americans like these breakfast foods.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2015
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from danilo s, Gerente geral at Novotel Florianópolis
Responded 24 Feb 2015
Bonjour.Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am very glad to read about the excellent location, room and amenities, otherwise i am sorry that your experience did not meet your expectations, regarding the Lobby bar and kitchen situation you encountered, so please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Danilo Scheibler - General Manager
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angela24c wrote a review Jan 2015
angela24c
2.0 of 5 bubbles
My husband and I stayed here for two nights in December. The hotel is in the center of town so it's a bit of a drive to any of the beaches but around many museums, parks and other things to do.

Our check-in experience was slow. There was only one person working the desk and someone ahead of us and after us. I found that this was the norm - one person at the check-in desk, so unfortunately we had a slow experience on checkout as well.

Our fist room smelled like smoke so we asked to move. Although our next room did not smell the floor (6th) did - it smelled like mold. The carpets need to be replaced, I would guess.

The room itself was large with plenty of space to work (if needed) and stretch out. The bed was very comfortable. The one compliant I have about the room is the windows. We had such a beautiful view, overlooking the water but some of the windows were so stained we could not see out. This is unfortunate and easily fixed.

Breakfast was good. Plenty of breads, cold meats, cheeses, fruits and a few hot items.

I had an opportunity to use the "spa" as well. Although I would not call it a spa - it's VERY small room on the top floor in the same area as the pool and sauna. The massage itself was EXCELLENT!!! And I would highly recommend it..
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Date of stay: December 2014
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from danilo s, Gerente geral at Novotel Florianópolis
Responded 8 Jan 2015
Bonjour.Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am sorry that your experience did not meet your expectations, regarding the Check-in/out and Housekeeping situation you encountered, so please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Danilo Scheibler, General Manager
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adrianmiami wrote a review May 2014
Beverly Hills, California
3.0 of 5 bubbles
Being an Accor Platinum Le Club Member I actually would have expected more.....i had actually to book a more expensive room just in order to be eligible for a suite upgrade....never ever heard of this...not in beverly hills,not in bangkok not even in sydney....but in overpriiced absurdous brazil of course. No executive lounge ,just a bad welcome cocktail, smallllllll rooms, yes,the suite was small and smelt of cold smoke. So i changed and it did not help. This is at its best an adagio hotel,never ever a sofitel. 200 us is an assault. 2 nd and very last time in this hotel.
Nice seaviews,windows were soundproofed,floors were scratched. Does it cost so much to polish them? Not as big of a rip off as rio de janeiro but still a rip off.
By the way the girl at the reception was very helpful and the bellboy showed initiative (never seen in brazil,lol)
Resuming....nice views,centrally loated on a 7 lane motorway slash seafront promenade
Too expensive..no need to come back ever
Forgeddaboudidddd
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Date of stay: May 2014
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Get a suite and oceanview......
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from danilo s, Gerente geral at Novotel Florianópolis
Responded 29 May 2014
Bonjour, Thank you for your feedback regarding your stay with us at Sofitel Florianópolis. We were truly pleased to welcome you and hope we will have the opportunity to satisfy you more on a next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager
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Eoinegue wrote a review Feb 2013
1.0 of 5 bubbles
Something terrible happened here. At lunch, I ordered a file with fried egg and received a file with boiled potatoes. The wrong plate arrived after more than 20 minutes. When I complanied, They provided the exchange. The egg was burnt and the meat was dry and hard as a shoe sole. After the unforgettable experience in the restaurant, I went up to the apartment. What I find there? A cleaning cloth on the TV table. Never seen before. Took a picture.
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Date of stay: February 2013
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marina M, Gerente de recepção at Novotel Florianópolis
Responded 19 Jun 2017
We are pleased to know your feedback over your experience. It based on your rewies that we work hard to reach the excelence in our services. Kind regards, Novotel Florianópolis Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from U Merlin
Florianopolis, SC1 contribution2 helpful votes
Good afternoon, Our breakfast is served buffet style and does not include eggs. Eggs are charged separately.
Ennes9 asked a question Jun 2023
Cachoeirinha, RS119 contributions9 helpful votes
Bom dia! Os quartos disponibilizados para associados da Cobrastur possuem vista frontal para o mar?
Patricia D asked a question Dec 2021
Ponta Grossa, PR6 contributions1 helpful vote
Vai ter ceia de natal 2021? Qual o valor?
fernandokb72 asked a question Nov 2021
Santos, SP12 contributions13 helpful votes
Bom dia , o hotel possui quarto com acessibilidade para pessoas cadeirantes? Obrigado.
Answer from U Merlin
Florianopolis, SC1 contribution2 helpful votes
Boa tarde, Sr Fernando. Tudo bem? Sim, temos.
Luciana C asked a question Aug 2021
Brasilia, DF20 contributions22 helpful votes
Boa tarde! Qual a distância do Novotel Florianópolis para o aeroporto?
Answer from kemuelebinger
Artur Nogueira, SP4 contributions3 helpful votes
19 km
Alvaro Junior B wrote a tip Jan 2024
Rio De Janeiro47 contributions28 helpful votes
1.0 of 5 bubbles
"My suggestion is to avoid this Novotel and choose one of two hotel options: 1) Blue Tree Premium or 2) LK Design also very well located."
Read full review
marqoos_pl wrote a tip Oct 2019
Dublin, Ireland8,349 contributions603 helpful votes
4.0 of 5 bubbles
"Front sea view rooms offer nice (glassed unfortunately) view of the sea front"
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André F wrote a tip Nov 2018
Sao Paulo, SP32 contributions47 helpful votes
4.0 of 5 bubbles
"ocean facing"
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abc x wrote a tip Jul 2018
Munich, Germany36 contributions13 helpful votes
2.0 of 5 bubbles
"I guess most rooms are alright, but I would recommend one on the upper floors."
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peter_walton wrote a tip Oct 2017
Henley-on-Thames, United Kingdom16 contributions8 helpful votes
5.0 of 5 bubbles
"Ask for a view over the water"
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PRICE RANGE
£73 - £102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel florianopolis hotel florianopolis, florianopolis sofitel
FORMERLY KNOWN AS
Sofitel Florianopolis
LOCATION
BrazilState of Santa CatarinaFlorianopolisCity Center
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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NOVOTEL FLORIANÓPOLIS - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Novotel Florianópolis
Which popular attractions are close to Novotel Florianópolis?
Nearby attractions include Ciclovia Beira Mar Norte (0.06 miles), Museu do Homem do Sambaqui (0.2 miles), and Centro Educacional Menino Jesus - Theater (0.2 miles).
What are some of the property amenities at Novotel Florianópolis?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Florianópolis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Florianópolis?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Novotel Florianópolis?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Novotel Florianópolis?
Conveniently located restaurants include Olivia Cucina, Guacamole Cocina Mexicana - Floripa, and Restaurante Didge Steakhouse Pub - Florianópolis.
Are there opportunities to exercise at Novotel Florianópolis?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Novotel Florianópolis located near the city centre?
Yes, it is 0.7 miles away from the centre of Florianopolis.
Does Novotel Florianópolis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Florianópolis?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Novotel Florianópolis?
Many travellers enjoy visiting Forte Sant'Anna e Museu de Armas (0.4 miles), Praça dos Bombeiros (0.4 miles), and Solar dos Neves (5.0 miles).
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