Faial Prime Suites
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Faial Prime Suites

Rua Felipe Schmidt 603, Florianopolis, State of Santa Catarina 88010-001 Brazil
Traveller (343)
Room & Suite (185)
Lobby Bar at the Hotel Faial
Dining (80)
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About

4.0
#14 of 126 hotels in Florianopolis
4.4 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Faial Prime Suites is located in the heart of the Downtown Florianopolis neighborhood in Florianopolis, just 0.6 km from Alvaro Carvalho Theater and 0.8 km from convention center of the city. Guests can enjoy the on-site restaurant. Private parking is available on site. Every room at the hotel is air conditioned and has a LED-screen TV. Certain rooms have views of the sea or city. All rooms are fitted with a private bathroom fitted with a shower. For your comfort, you will find free toiletries and a professional hairdryer. A daily breakfast buffet with tropical fruits, natural juices and on-demand hot dishes is available too. Please, let us know if you have any condition as lactose or gluten intolerance. We want take care of you! You will find a 24-hour front desk at the property. The nearest airport is Hercilio Luz Airport, 8 km from the property. Downtown Florianopolis is a great choice for travelers interested in sightseeing, food and tourist attractions. We speak your language! For reservations in our website, use the promocode TRIPADVISOR.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Highchairs available
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking on-site
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Special diet menus
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Shared lounge / TV area
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Minibar
Flatscreen TV
Extra long beds
Complimentary toiletries
Soundproof rooms
Dining area
Housekeeping
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Sofa bed
Hair dryer
Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Spanish, Portuguese

Location

Rua Felipe Schmidt 603, Florianopolis, State of Santa Catarina 88010-001 Brazil
Name/address in local language
865Reviews21Q+A0Room tips

Reviews
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Detailed Reviews
Trouveur wrote a review Nov 2014
Nova Lima, MG65 contributions53 helpful votes
5.0 of 5 bubbles
Service was absolutely great. Every single member of their staff was very polite and kind, including the maintenance personnel. I had problems with my reservation (caused by my travel agent); the front desk staff was extremely helpful and promptly solved everything, even though it wasn't their fault at all. My room was very comfortable. I had a little difficulty to find the power outlets, which were not visible at first, but they were there for sure (also on the bedside, which is very important for CPAP users). Would definitely stay there again.
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Date of stay: November 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel_Faial, Gerente de relações públicas at Faial Prime Suites
Responded 15 Dec 2014
Agradecemos pelo comentário e por expor sua experiência em nosso hotel. É com satisfação que recebemos seus comentários. Nossa equipe e estrutura é preparada para melhor atendê-lo. E saber que sua expectativa foi atingida é nosso maior retorno.
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SergioJunior wrote a review Mar 2018
Porto Alegre, RS45 contributions50 helpful votes
4.0 of 5 bubbles
Very good hotel, recently modernized, helpful staff, large rooms and wonderful breakfast. Only drawback is being away from the beach, at the weekend the town center is empty, and the hotel has nothing close to doing
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Date of stay: January 2018
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Faialprime, Gerente at Faial Prime Suites
Responded 5 Mar 2018
Prezado Sr. Sergio, Agradecemos por compartilhar sua opinião sobre nosso hotel. Ficamos felizes que tenha gostado de nossa estrutura e serviços. Nosso hotel é de perfil executivo, situado no coração do Centro da cidade e com fácil acesso às praias. Em seu envolto há também muitas opções de lazer e gastronomia, como a Fields, Restaurante Pier 54, além de em um raio de 500 metros é possível conhecer todo o centro histórico e comercial da cidade. Em sua próxima vinda, convidamos o senhor para consultar nossa recepção ou com o Prime, nosso bot de atendimento. Que poderá lhe dar dicas incríveis! E faça sua reserva diretamente com o hotel: através do site, facebook ou telefone: melhor preço garantido!
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Travelenlightened wrote a review Sept 2012
Milwaukee, Wisconsin179 contributions58 helpful votes
5.0 of 5 bubbles
Our relative who lives in Florianopolis booked this wonderful hotel for us because he knew they had some English-speaking staff. That was wonderful in a part of the country where few speak English. The hotel had a great location overlooking the bus terminal and had the best breakfast. The flan and coffee were the best I have had in all my life.

The room was fairly standard, although lights turned off without room card in lightswitch and there was just one bed. Not U.S. standards, but just fine for what we needed.
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Date of stay: March 2012
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel_Faial, Gerente de relações públicas at Faial Prime Suites
Responded 18 Nov 2013
Agradecemos pelo comentário e por expôr sua experiência em nosso hotel. É com satisfação que recebemos seus comentários. Nossa equipe e estrutura é preparada para melhor atendê-lo. E saber que sua expectativa foi atingida é nosso maior retorno. Informamos que nosso hotel está passando pelo processo de revitalização, e que já possuímos apartamentos novos, como a Suite Executive. Por uma pequena diferença de valor, é possível usufruir da nova estrutura. Esperamos que retornem para que verifiquem as melhorias já implementadas.
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Daniel Pinsky wrote a review Aug 2019
Sao Paulo, SP65 contributions34 helpful votes
2.0 of 5 bubbles
The staff is very helpful, breakfast is really good (especially for those, like my kids, that love sweets) and everything works fine. It is centrally located, walking distance from the start of the marathon, so that was good too. Nice pasta dinner, reasonable price. But....The rooms are older that they should and are very, very, very noise. The noise came from other rooms and a lot from the streets. They have old windows that do not stop sound so that was really bad. For the price you can do better.
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from lucianovieirarm, Gerente at Faial Prime Suites
Responded 28 Aug 2019
Prezado Sr. Daniel, Agradecemos por fazer seu comentário à respeito de nosso hotel. Mas ficamos perplexos com seu relato sobre nossa suíte. Os senhores ficaram na mais nova suíte do hotel: a Suite Premium. Suites que não foram reformadas, mas sim reconstruídas.A reconstrução das mesmas foi realizado em 2016, e contam com equipamentos de ponta para atender nossos clientes: enxovais novos trocados periodicamente, ar condicionado inverter, o último modelo de camas da marca Mannes, TV LED 42", piso laminado vinílico antialérgico, entre outros equipamentos. Inclusive, ao receber seu comentário, nossa equipe fez um pente fino na suíte e a mesma continua impecável.
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John D wrote a review May 2019
Teresopolis, RJ37 contributions42 helpful votes
4.0 of 5 bubbles
In a pinch, this one works. The location is right downtown, but there's literally no view. I opened the window and I was in someone's kitchen. The room was modern enough with the exception of the bed which had springs but was still comfortable. I didn't even know those kinds of beds still existed. There are plenty of outlets for electronics, I think I counted 13. There's a desk for your computer and another for snacks and things along with a mini-fridge. Plenty of closet space. I found the sink inside the room itself instead of the bathroom to be a bit weird but the shower itself was nice with plenty of space and good pressure. I just felt like there was a lot of wasted space in the room.

The breakfast is pretty standard for Brazil along with the restaurant. No complaints about either. If it weren't for the super friendly staff I would have given this a 3 star rating instead of 4. As stated, in a pinch this hotel works. We just happened to catch the perfect storm for booking a hotel that weekend while the city was packed and there weren't really any other viable options in that price range. If you are looking for a nice relaxing view along the beautiful coastlines all around Florianopolis, look elsewhere. If you aren't planning on spending much time in your room and need to be downtown, this hotel works.
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Date of stay: April 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from lucianovieirarm, Gerente at Faial Prime Suites
Responded 7 May 2019
Prezado Sr. João, Agradecemos por compartilhar sua opinião sobre nossa estrutura e serviços. Mas gostaríamos de elucidar alguns pontos: - Nosso hotel possui 3 categorias de suítes, entre estas, a Suíte Executive Superior Vista Mar, que contempla toda a Baía Sul. Nosso hotel possui vista! - Nossas camas são novas, um dos últimos modelos da Mannes com molas ensacadas, principalmente na suíte na qual o senhor ficou hospedado. Lamentamos que a mesma não seja a da sua preferência. - Nosso café da manhã é um dos mais variados da cidade, com várias opções de frutas, salgados, doces e com panificadora própria. Tudo o que o senhor consumiu, com exceção dos pães de queijo, são produzidos no hotel. Além das muitas opções de produtos sem glúten e lactose. - Nossas Suítes Premium contam com o lavabo fora do banheiro para dar mais versatilidade ao uso. Assim enquanto um hóspede utiliza a ducha ou o sanitário, o outro tem total liberdade para escovar seus dentes, fazer maquiagem ou secar os cabelos com o secador profissional que já está disponível no quarto. Esperamos que em sua próxima vinda à Florianópolis o senhor escolha se hospedar na Suíte com vista para o mar, que como o senhor pôde observar, possui o mesmo valor da suíte no qual o senhor esteve hospedado. E que não pôde ser oferecida ao senhor em sua primeira estada pelo fato do hotel já estar lotado na ocasião. Conte sempre conosco para suas estadas em nossa cidade. E faça sua reserva direto com o hotel: será um prazer atende-lo!
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Marcela wrote a review Jan 2019
3 contributions3 helpful votes
3.0 of 5 bubbles
Booked the hotel based on the very nice pictures i saw on their website. They set my expectation high and i have to say i was fairly disappointed with the room after booking a sea view suite but getting a building when opening the curtains. The reception was not bothered until i stopped there again and spoke to another person who apologized and advised me they had checked us in the wrong room. We were moved to a larger room with a better view, but still not half of what was painted in the pictures. Breakfast was ok, nothing extraordinary. The elevators were old, its like the hotel stopped on the 90’s. If you want to be close to the beaches or bars and restaurants this is not the place to be
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Date of stay: December 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from lucianovieirarm, Gerente at Faial Prime Suites
Responded 4 Feb 2019
Prezada Sra. Marcela, Lamentamos profundamente que não tenhamos impressionado durante sua estada e pelo transtorno gerado no equívoco da inserção de sua reserva em nosso sistema. Como a senhora não cita nomes, estamos verificando com nossa equipe de recepção quem atendeu a senhora em seu primeiro pedido e o motivo de não ter sido tomada uma ação imediata. Quanto sua opinião sobre nosso hotel, informamos que todo o hotel foi reformado / reconstruído recentemente. Hoje contamos com uma estrutura novíssima com uma proposta de decoração contemporânea diferenciada, com toques neoclássicos em seu mobiliário. Longe de ser um hotel parado na década de 90. E sobre os elevadores, gostaríamos de entender sua colocação, pois todos os 4 elevadores de nosso hotel foram totalmente refeitos no fim do ano de 2018, com climatizadores e circuitos de TV informativa. Já sobre nossa localização, informamos que ao contrário de sua opinião, hospedar-se no Centro da cidade de Florianópolis é a opção ideal para quem quer conhecer a cidade e o que a mesma tem a oferecer, e não ficar confinado à apenas uma praia devido ao problema de mobilidade urbana durante a temporada. Afinal, vivemos numa cidade de 42 praias! Esperamos sensibiliza-la com nossas colocações e que a senhora mude seu conceito, e se possível sua avaliação, sobre nosso hotel.
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halitozis wrote a review Jan 2017
Seattle, Washington87 contributions63 helpful votes
4.0 of 5 bubbles
Stayed here on the last night before heading to airport. Good and central location where you can safely take the bus from the airport to the main bus terminal and walk to the hotel. Nice room, strong wifi, excellent breakfest and good staff.I would stay here again.
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Date of stay: December 2016
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Faialprime, Sales Coordinator at Faial Prime Suites
Responded 13 Jan 2017
Dear Mr. Halitosis, Thank you for sharing your opinion about our structure and services! We are very glad for reach your expectations. Count on us for your staying in Florianópolis everytime you need!
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Lubi65 wrote a review Feb 2016
Zurich19 contributions30 helpful votes
4.0 of 5 bubbles
When we stayed at the Faial the hotel has just been renovated. We had the chance to stay in one of the new refurbished rooms (7th floor). The room was spacious, very good bed, great shower, television ect., nothing to complain about. Breakfast was o.k., the staff was very friendly. The hotel is located in the city, from there easy to walk the historic sights, e.g. the "Mercado Publico" is in walking distance. At night the street is deserted but don't worry, Floripa is a very safe city.
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Date of stay: September 2015
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Faialprime, Diretor de vendas at Faial Prime Suites
Responded 23 Feb 2016
Muito obrigado por comentar sua estada conosco! Ficamos felizes em saber que nossa estrutura e serviços atingiram suas expectativas. Conte sempre conosco para suas estadas em Florianópolis!
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Commander_840 wrote a review Jul 2017
Ballasalla, United Kingdom123 contributions28 helpful votes
4.0 of 5 bubbles
Stayed here as a family for one night before proceeding to airport. Rooms were comfortable and had everything we needed including (hurrah!) adaptors for our electronics and a hairdryer. Only very slight disappointment was the wine list in the bar - being so close to a wine producing region we had hoped to sample some local produce but the available drinks were very commercial and not at all interesting.
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Date of stay: July 2017
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Faialprime, Gerente Comercial at Faial Prime Suites
Responded 26 Jul 2017
Dear guest, Thank you for stayed with us and for share your opinion about our services. We're very glad for reach your expectations. About our wine list, we are glad to inform that our chef is making a hole new menu for our restaurant and bar. We hope that in your next stay you can be delight a brend new menu.
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lasse l wrote a review Jun 2015
Arendal, Norway10 contributions
3.0 of 5 bubbles
Dark noisy room, unstable shower with almost only cold water.
Very cold in the night, bad windows, and the heater was useless, because of the sound.
Not a 4 stars hotel, maybe 3.
Some of the persons in reception was nice, and made good service.
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Date of stay: May 2015
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel_Faial, Gerente de relações públicas at Faial Prime Suites
Responded 6 Jul 2015
Agradecemos pelo comentário e por expôr sua experiência em nosso hotel. Pois é baseado em seus comentários que melhoraremos nossos serviços. Informamos que nosso hotel está passando pelo processo de revitalização, e que já possuímos apartamentos novos, como a Suite Executive e Suite Executive Superior. Por uma pequena diferença de valor, é possível usufruir da nova estrutura. Esperamos que retorne para que verifique as melhorias já implementadas.
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Geovanna K asked a question Sept 2022
Os quartos possuem cozinha?
Marcelo S asked a question Sept 2021
Rio de Janeiro, RJ2 contributions28 helpful votes
No site e aqui fala que tem academia. Isso está correto?
Answer from faialprime
Florianopolis, SC
Estimado Sr. Marcelo, Contamos com serviço terceirizado em parceria com a Academia Better You localizada a três quadras do nosso Hotel. O serviço esta incluso na hospedagem. Cordialmente, Equipe Faial Prime
Marcello P asked a question Jan 2021
Tem acessibilidade para cadeirante?
Answer from faialprime
Florianopolis, SC
O hotel possui acessibilidade em suas áreas comuns e também conta com apartamento adaptado. Para maiores informações e disponibilidade, ficamos disponíveis em nossa Central de Reservas pelo número 48 3203-2769.
Jadir R asked a question Sept 2018
Lago Norte, DF3 helpful votes
Fica próximo de quais praias?
Answer from faialprime
Florianopolis, SC
O hotel está localizado na região central da cidade, sendo as praias mais próximas em torno de 15km de distância.
Jadir R asked a question Sept 2018
Lago Norte, DF3 helpful votes
Fica próximo de quais praias?
Answer from Luciano S
Florianopolis, SC1 contribution2 helpful votes
As mais próximas são cerca de 13km. O exuberante complexo da Lagoa da Conceição, bem como da praia do Campeche.
Not the right property for you?
There are more places to choose from in the Florianopolis area.
PRICE RANGE
£47 - £65 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Santa CatarinaFlorianopolisCity Center
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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FAIAL PRIME SUITES - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Faial Prime Suites
Which popular attractions are close to Faial Prime Suites?
Nearby attractions include Mercado Municipal (0.2 miles), Igreja São Francisco (0.3 miles), and Casa da Alfandega (0.3 miles).
What are some of the property amenities at Faial Prime Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Faial Prime Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Faial Prime Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Faial Prime Suites?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Faial Prime Suites?
Conveniently located restaurants include HotDogueria do Centro, O Padeiro de Sevilha, and Falah Coffee.
Is Faial Prime Suites located near the city centre?
Yes, it is 0.3 miles away from the centre of Florianopolis.
Are any cleaning services offered at Faial Prime Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Faial Prime Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Faial Prime Suites?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Faial Prime Suites?
Many travellers enjoy visiting Forte Sant'Anna e Museu de Armas (0.5 miles), Praça dos Bombeiros (0.2 miles), and Casa Cultura (4.6 miles).
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