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Mercure Sao Jose Dos Campos

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499 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Sao Jose Dos Campos, SP
Reviewed 16 September 2016

This hotel has a nice location in the city. Only 3 km from there you can get to the downtown area where several bars are located. You can also walk 800m to visit Colinas Shops. The restaurant offer an average food menu. They have vallet parking and the hotel structure is well maintained

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Helpful?
Thank Guilherme F
MERCURESJC, Quality Mercure São José dos Campos at Mercure Sao Jose Dos Campos, responded to this review

Dear Guilherme, We appreciate this positive feedback regarding your stay at the Mercure São José dos Campos. Thanks for sharing your experience with us and other travellers, your opinion is very important to us. We hope to welcome you again soon! Sincerely, Felipe Marinho Quality Mercure São José dos Campos

New York City, New York
Reviewed 15 September 2016

This was my first time in São Jose dos Campos. I stayed at the hotel for 4 nights and was very satisfied. The room was clean and comfortable. I used the gym, which was a nice size. I had breakfasts and a couple of dinners at the hotel and was pleased with the food offerings. The floor lamp in the...

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Helpful?
Thank Travleeer
MERCURESJC, Quality Mercure Sao Jose dos Campos at Mercure Sao Jose Dos Campos, responded to this review

Dear Guest, Greatly appreciate your comments regarding your stay at the Mercure Sao Jose Dos Campos. This information will be shared with our team and I'm sure that your feedback will be an encouragement to continue to improve the quality of our services. Thanks again for letting us know about your experience. Regards, Felipe Marinho Quality Mercure Sao Jose dos...

Suwanee, Georgia
Reviewed 22 August 2016

We arrived at the Sao Paulo airport around 7:00 am and were at the hotel around 9:00 AM. The staff allowed us to check in early so we could get cleaned up and get to work. Had the lunch buffet before heading to the customer site. The food was good and the cost reasonable. The bed is hard but comfortable....

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Helpful?
Thank Bill H
Rodrigo C, General Manager at Mercure Sao Jose Dos Campos, responded to this review

Dear Bill, We very much appreciate your comments regarding your stay at the Mercure Sao Jose dos Campos Hotel. It is always a pleasure to receive positive feedback. I shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Bogota, Colombia
Reviewed 30 July 2016

I was a frecuent guest in this branch but I decided to move to the new Goldel Tulip hotel due to the bad customer service. The hotel had a recent renovation and after a year, we decided to come back and arranged new special rates with the hotel. I had the expectation to find an improved hotel Mercure Sao Jose...

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Helpful?
Thank edwod
Rodrigo C, General Manager at Mercure Sao Jose Dos Campos, responded to this review

Dear Edwood, Thank you for taking the time to tell us about your experience at the Mercure Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Reviewed 22 July 2016

The Mercure is a nice and clean hotel and if the Golden Tulip across the street is full, this is the next best place. Staff is very friendly and helpful! Hotel is conveniently located near the Colinas Shopping Center and in a safe district.

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Helpful?
Thank The_Captain_Morgan
MERCURESJC, Quality Mercure São José dos Campos at Mercure Sao Jose Dos Campos, responded to this review

Dear Guest, We appreciate this positive feedback regarding your stay at the Mercure São José dos Campos. Thanks for sharing your experience with us and other travellers, your opinion is very important to us. We hope to welcome you again soon! Sincerely, Felipe Marinho Quality Mercure São José dos Campos

Brasilia, Brazil
Reviewed 22 June 2016

it was a fast business trip to solve some problems. It iss a very good hotel in the centre e near a big Market where you can buy anything you wish. a big and clean bed wait for you after a business and tiring day.

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Helpful?
Thank DanteBrasil
MERCURESJC, Quality Mercure at Mercure Sao Jose Dos Campos, responded to this review

Dear Dante, We appreciate this positive feedback regarding your stay at the Mercure São José dos Campos. Thanks for sharing your experience with us and other travellers, your opinion is very important to us. We hope to welcome you again soon. Sincerely, Felipe Marinho Quality Mercure São José dos Campos

Israel
Reviewed 18 June 2016 via mobile

The Mercure chain in Europe seems to be slightly higher quality than in SJC. Hotel maintenance was problematic, such as a slowly leaking shower, a shower door that does not completely close, repeated problems with my safe deposit box, etc. Front desk service was very good including English speaking staff, the breakfast was satisfactory, parking service is good (but costs...

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Helpful?
Thank B B
MERCURESJC, Mercure Quality at Mercure Sao Jose Dos Campos, responded to this review

Dear guest, I would like to thank you for the feedback regarding your recent experience in our hotel. In the name of Mercure São José dos Campos, i would like to apologize for the poor experience mentioned in your comments; certainly this is not the sort of feedback we usually receive from our dear guests, therefore once again my sincere...

Brasilia, DF
Reviewed 22 April 2016

Good for business trips. Located in a safe and nice neghbourhood, with shopping center and supermarket at walking distance. Easy to reach the city center and BR-116. Rooms well mantained and in room wi-fi working well. It is under refurbishment works, but that has not been an issue during the weekend stay.

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Helpful?
Thank VictorL2001
MERCURESJC, Gerente at Mercure Sao Jose Dos Campos, responded to this review

Dear Victor, We appreciate this positive feedback regarding your stay at the Mercure São José dos Campos. Thanks for sharing your experience with us and other travellers, your opinion is very important to us. We hope to welcome you again soon! Sincerely, Aletéia Sgorlon F. Nogueira Sub Manager Mercure São José dos Campos

Reviewed 3 April 2016 via mobile

Hello Reader, I am from the USA and stayed in Sao Jose dos Campos for two weeks while working at Embraer. This hotel's dining area and bar was under construction when I was here. However, based on the rest of the hotel, I would expect when renovations are finished it will be a very enjoyable meal experience. Rooms: the rooms...

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1Thank Anthony7860
MERCURESJC, Gerente at Mercure Sao Jose Dos Campos, responded to this review

Dear Anthony, We appreciate this positive feedback regarding your stay at the Mercure São José dos Campos. Thanks for sharing your experience with us and other travellers, your opinion is very important to us. We hope to welcome you again soon! Sincerely, Aletéia Sgorlon F. Nogueira Sub Manager Mercure São José dos Campos

Lausanne, Switzerland
Reviewed 29 February 2016 via mobile

I often stay in this hotel, now the only available dinner was a buffet, tired from a long trip I took it. OMG! The only acceptable thing was the service of 2 waiters going crazy with a crowd. Salad was soggy, chicken dry, meat=shoe sole, cheese was tasteless, penne Bolognese would make any Italian pull his hear out. I was...

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Helpful?
Thank Fidelrodriguezfitz
MERCURESJC, Gerente geral at Mercure Sao Jose Dos Campos, responded to this review

Dear Mr. Fitz, I would like to thank you for the feedback regarding your recent experience in our Restaurant. Mr. Fitz, in the name of Mercure São José dos Campos I would like to apologize for the poor experience mentioned in your comments; certainly this is not the sort of feedback we usually receive from our dear guests, therefore once...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
154 rooms 100% non smoking, city location, 90 km from the capital Sao Paulo and 80 km from Caraguatatuba beach. In front of Colinas Shopping, Vicentina Aranha Park is a good place to keep fit as well. Enjoy exquisite sunsets at Banhado, the marshes of Sao Jose, a conservation area and postcard icon. ... more   less 

Additional Information about Mercure Sao Jose Dos Campos

Address: Avenida Dr Jorge Zarur | 81 Torre II Jardim Apolo, Sao Jose Dos Campos, State of Sao Paulo 12243-081, Brazil
Region: Brazil > State of Sao Paulo > Sao Jose Dos Campos
Price Range: £38 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Sao Jose Dos Campos 3.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Mercure Sao Jose Dos Campos Brazil - Sao Paulo
Hotel Style:
#2 Family Hotel in Sao Jose Dos Campos
#2 Business Hotel in Sao Jose Dos Campos
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sao Jose Dos Campos staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the executive floor. It's higher up, plus some nice amenities such as flip flops (instead of slippers) and a Nespresso machine.”
 of 5 bubbles Jules3001969, 29 Jan 2016 | Read review
“Opt for pool facing rooms”
 of 5 bubbles mm22016, 27 Jan 2016 | Read review
“Even numbered rooms face the city.”
 of 5 bubbles ktm_scott, 11 Sep 2015 | Read review
“Wifi better til the third floor ;-)”
 of 5 bubbles Urraco64, 20 May 2015 | Read review
“We stayed on the 11 floor and had a really nice city view”
  • View from our room on the 11 floor
 of 5 bubbles 564chelseam, 18 May 2015 | Read review
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