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Novotel Sao Paulo Center Norte

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#38 of 322 Hotels in Sao Paulo
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Novotel Sao Paulo Center Norte
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1,224 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Level Contributor
4 reviews
4 hotel reviews
Reviewed 3 weeks ago via mobile

Didn't like the hotel even though it is convenient close to the airport, and big shopping mall. It is not the cleanest hotel ever. Staff very helpful I just had one night. They are restaurants. Fitness club not bad but small.

Helpful?
Thank porshm93
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We are sorry about the inconveniences. Your comments and suggestions will be shared with our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

1 review
Reviewed 4 weeks ago

Stupid people at this hotel did not add my points. Absolute crap customer service. I have lost silver status thanks to them. NEVER USING THIS HOTEL AGAIN, as I only used as I was an accor member. Impossible to contact too.

Helpful?
Thank Angus R
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 October 2016 via mobile

I stayed at this hotel to participate in a trade show at the hotel. It is close by to the expo center and right across from the Center Norte mall. However, the area is not very nice and I would definitely not stay here unless participating in an event. The rooms are average and showing wear. However, they were spacious... More 

Helpful?
Thank Brett C
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We are sorry about the inconveniences of the power. Your comments and suggestions will be shared with our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 October 2016 via mobile

It's a nice hotel close to a mall, easy to get to and to get out of town. Not fancy, but clean and wide. It has several options for company events and staff is kind. For this second time I stayed here, seemed like I could get a better room for the same fare in other places.

Helpful?
Thank Jose L
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear Jose, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

1 review
Reviewed 7 October 2016 via mobile

The only reason someone would stay here is to participate at a trade show at the nearby Expo Center Norte or some other business event. The hotel is NOT in one of the nice areas of São Paulo but it's close and convenient to the expo center and they run shuttle busses. My point is, the hotel must cater to... More 

Helpful?
Thank Stephen G
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear Mr.Stephen G, We are really sorry as we could not reach all your expectation. We are always working about how to improve in order to serve our Guests always with the best that we can do and offer, according to our standard for the Novotel brand in Brazil. Thank you very much to be informing us about it. Concerning... More 

Cascais, Portugal
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 September 2016

Hotel, very simple, mediocre service, unprepared without knowing how to deal with foreign customers ... few efficient staff, good room, clean, breakfast without exaggeration ... efficient staff in this service. overall, very basic

Helpful?
Thank Durval S
Helio G, General Manager at Novotel Sao Paulo Center Norte, responded to this review
Google Translation

Prezado Sr. Durval, Obrigado por compartilhar sobre sua estadia. Lamentamos por não ter correspondido a suas expectativas. Esperamos recebê-lo no... More 

2 reviews
Reviewed 25 September 2016

Met my needs. Showers could have more water pressure, ideal location for those attending expos at Center Norte or Anhembi. Rooms are big and quiet. Walking distance from Shopping Mall with good variety of shops and food court.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Marcelo C
Helio G, General Manager at Novotel Sao Paulo Center Norte, responded to this review

Dear Mr. Marcelo, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Hadera, Israel
Level Contributor
177 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 15 August 2016 via mobile

This hotel is located 30 minutes from GRU airport. About 40 min from ibieapuera park. There's a nice shopping mall five minutes walking distance, with plenty of food options and moderate price shopping. The hotel itself has nicely appointed rooms, comfortable bed, good selection buffet breakfast, friendly staff at the reception desk. Overall it's great value for what you get.... More 

Helpful?
Thank gl0betr0tterny
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear Guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski More 

Seoul, South Korea
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2016

*Good: Perfect location for both visiting exhibition in Anhembi & shopping center norte in around 5 minutes walk distance close. Breakfast buffet had quality(omelet inc.). High security as it is located independently (To those who think Brazil is dangerous). *Bad: I stayed in tower 2 and it didn't have nice view(tower 3 in front). Avoid if the hotel has events... More 

Helpful?
Thank Guijong B
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We apologize for the inconvenient concerning the long line for check in. We are sorry about the inconveniences. Your comments and suggestions will be shared with our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski... More 

Sao Paulo, Brazil
1 review
Reviewed 2 July 2016

The hotel is OK and convenient, nice restaurant. My only complaint is when checked-in it was 10:00AM, after a long flight, the clerk at check-in told that I need to wait until the room were ready because there were not rooms. I totally understood because the standard check in is by 3:00. But my surprise was while I was waiting... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank gilbertog939
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear Mr Gilberto, Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I apologize that your experience did not meet your expectations. Please I would like to explain that those guests who made the check in before noon were from a group who had paid the night earlier to guarantee... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Part of complex that includes Center Norte Shopping, Lar Center Shopping and Expo Center Norte convention center, Novotel Sao Paulo Center Norte it is also located near from Anhembi convention center. ... more   less 

Additional Information about Novotel Sao Paulo Center Norte

Address: Avenida Zaki Narchi 500 | Vila Guilherme, Sao Paulo, State of Sao Paulo 02029-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: £48 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sao Paulo Center Norte 4*
Number of rooms: 344
Reservation Options:
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Also Known As:
Novotel Sao Paulo Center Norte Hotel Sao Paulo
Sao Paulo Novotel
Novotel Sao Paulo Center Norte Brazil
Hotel Style:
#15 Green Hotel in Sao Paulo
#19 Family Hotel in Sao Paulo
#23 Luxury Hotel in Sao Paulo
#25 Business Hotel in Sao Paulo
#25 Romantic Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sao Paulo Center Norte staff and other travellers.
12 questions
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Questions? Get answers from Novotel Sao Paulo Center Norte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose higher floors”
 of 5 bubbles danmN9699LB, 24 Jun 2016 | Read review
“preferably look for another hotel”
 of 5 bubbles sachin_kamat, 13 Sep 2015 | Read review
“Insist on non smoking and no soccer teams nearby”
 of 5 bubbles NoelA_12, 14 Jun 2015 | Read review
“Away from the front of the hotel”
 of 5 bubbles Mary181717, 9 Jun 2015 | Read review
“A room that is practical as the view is average.”
 of 5 bubbles Kamedien, 20 Apr 2015 | Read review
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