Novotel São Paulo Center Norte
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Novotel São Paulo Center Norte

Avenida Zaki Narchi 500 Vila Guilherme, Sao Paulo, State of Sao Paulo 02029-000 Brazil
Quarto 3
Traveller (460)
Guest room
Room & Suite (125)
Restaurante com Feijoada e Samba aos Sábados
Dining (48)

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About

4.0
#87 of 390 hotels in Sao Paulo
4.1 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Part of complex that includes Center Norte Shopping, Lar Center Shopping and Expo Center Norte convention center, Novotel Sao Paulo Center Norte it is also located near from Anhembi convention center.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Squash
Kids stay free
Children's television networks
Paid private parking on-site
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Special diet menus
Kids club
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Solarium
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Complimentary toiletries
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English, Spanish, Portuguese

Location

Avenida Zaki Narchi 500 Vila Guilherme, Sao Paulo, State of Sao Paulo 02029-000 Brazil
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Congonhas Airport
Guarulhos Intl Airport
10.3 mi
See all flights
Carandiru
7 minSao Paulo Metro
1,668Review24Q+A19Room tips

Reviews
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Traveller rating
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Detailed Reviews
Elizabeth wrote a review Jan 2023
Recife, PE14 contributions
5.0 of 5 bubbles
We stayed here for a night before a flight home for the holidays.
Check in online was easy and we just had to pay and pick up keys. I booked through Accor so was able to earn points.
Breakfast was delicious and so was lunch. The staff spoke English.
The room was clean and comfortable and they had a pack and play for the toddler. She also loved the play room.
Great stay
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Carolina Egydio, General Manager at Novotel São Paulo Center Norte
Responded 15 Jan 2023
Dear Mrs. Elizabeth, We very much appreciate your comments regarding your stay at the Novotel São Paulo Center Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pemex wrote a review Apr 2006
Minneapolis, Minnesota129 contributions76 helpful votes
4.0 of 5 bubbles
Very nice hotel for business travelers.

Rooms are clean and modern - shower head was great. "Safe deposit box" in room plus high-speed wired internet.

Staff was professional and courteous and spoke many languages.

Nice little coffee and beer bar in lobby. Was too busy to try the restaurant or breakfast cafe. I think there is a sushi restaurant on the premises too.

One morning, a yellow woodpecker became my alarm clock - as it was tapping at my window. Cool.

The location is not great - you would need a car to stay here - which we had.

Overall a nice hotel for business travelers.
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Date of stay: April 2006
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sue P wrote a review Sept 2019
36 contributions62 helpful votes
5.0 of 5 bubbles
I am here on Business and was booked into the hotel by the Convention organizers and the hotel is very close to the Expo center - so it was convenient for my business trip. From the minute I checked into the hotel the front desk personnel were fabulous. Particularly, ANDERSON has been so helpful and considerate and really made me feel welcome. And GONZALO helped me with the internet connection and was also helpful. When I originally looked at some of the reviews I was concerned because some were not good at all. However, I am giving this hotel 5 stars.
THe buffet breakfast has a very nice assortment of fruits, cheeses,cereals, breads, rolls, muffins, juices etc. The bedroom is spacious and clean.
I cannot say enough GOOD THINGS ABOUT THIS HOTEL! OBRIGADA to ANDERSON, GONZALO and ALL THE PERSONNEL! Also PAULO helped me with breakfast today.
Bathroom is lovely and the SHOWER is fantastic - lovely hot hot water and good pressure.
I Recommend this hotel if you have to go to the Convention Center - I wish I could give it 10 stars!!!
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Date of stay: September 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: I stayed in Room 2049 and I think it was on the other side of the main hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helio G, Manager at Novotel São Paulo Center Norte
Responded 23 Sept 2019
Mrs. Thank you for sharing about your stay. We were glad to hear that you had a good stay and appreciated the hotel as a whole. We hope to welcome you to the Novotel Center Norte on other occasions. Att, Helio Gelinski General Manager
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MaconiaM wrote a review Feb 2024
Buenos Aires, Argentina83 contributions55 helpful votes
1.0 of 5 bubbles
Bad experience!
More than 1 hour to check in. There was an infinite cue due to the hollidays and each check in took forever.
We wanted 2 connected rooms for our family of 2 adults and 2 kids and they ran out of them.

The rooms were a joke.
Tiny beds, antique technology (no smart tv, no chargers)
Do nor recommend it
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: There are many other better options
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
iboy003 wrote a review Aug 2022
Singapore, Singapore16 contributions15 helpful votes
1.0 of 5 bubbles
This is the worst Novotel I have ever stayed. Forget your Accor membership, they don't give you a damn. Service was bad, front desk did not speak well English. Breakfast area was a mess, the room was cold. First and last stay.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlos Mira wrote a review Sept 2019
Pembroke Pines, Florida5 contributions9 helpful votes
2.0 of 5 bubbles
I stayed about a week there for business.
My first impression when I crossed the door of the room was “this smells awful”.
All inside was old and let’s be honest... outdated.
One night I arrived late, the restaurant was closed, so they told me to get room service.
From my room I called room services and ordered a Burger, fries and a Diet Coke.
After 45 minutes I call back and the literally say “ I don’t speak English”... and cut the conversation. Then I called back again and didn’t have a response. When it was 1 hour after the first call, I was able to get someone who answered and speaks English... answer :” we don’t have a register of what you ordered. So we haven’t prepared anything and now the kitchen is closed”
Then, every night we had construction noise... bottom line, never again.
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Date of stay: August 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helio G, Manager at Novotel São Paulo Center Norte
Responded 18 Sept 2019
Dear Guest. , Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our Restaurant team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Equip Novotel São Paulo Center Norte
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corneliusc86 wrote a review Sept 2018
Bayreuth, Germany66 contributions47 helpful votes
4.0 of 5 bubbles
This was the sixth or seventh time @Novotel Center Norte. As always a very good choice, the rooms have everything you need as a business traveler, nice breakfast with a lot of variety and near by a big shopping center. As well the international Airport is pretty close to the hotel.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2018
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helio G, Manager at Novotel São Paulo Center Norte
Responded 10 Sept 2018
Dear Mr. Cornelius, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
pecinha wrote a review Aug 2018
Washington DC, District of Columbia138 contributions123 helpful votes
4.0 of 5 bubbles
Regular hotel, i have a convention near ( expo norte), concierge ok, breakfast ok but at night i could hear everything in the room next to mine and doors closing everywhere, if you have a light sleep don’t go
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Date of stay: August 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helio G, Manager at Novotel São Paulo Center Norte
Responded 14 Aug 2018
Dear Pecinha, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert S wrote a review Dec 2017
Tavira, Portugal101 contributions75 helpful votes
1.0 of 5 bubbles
We stayed here en-route to our son’s wedding. Two nights to await the arrival of other family members. We have stayed in Accor hotels many times and though we knew what to expect.

This hotel is used by airline crew too, so that is usually a good sign in terms of an opportunity to rest (we had flown 15 hours to get here).

This afternoon, the noise started -the roof outside our first floor room was being broken up by men with sledge hammers !

The noise / vibration was intolerable, and while it was stopped when I spoke to the duty manager - no Hotel should start this kind of work outside guest rooms while it is operational.

So we looked forward to a good night’s sleep... this was not to be - the hotel is across the road from the expo centre, and there has been a rave / concert at ridiculously high volume all night - it is now 4am and still pounding (as is my head).

I cannot blame the Hotel for this noise, but I would never risk or recommend the Hotel again based on this experience.
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Date of stay: December 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helio G, General Manager at Novotel São Paulo Center Norte
Responded 18 Dec 2017
Dear Mr. Spencer, Thank you for sharing your hospitality experience. We apologize for the inconvenient concerning the language the noise, but the Hotel is passing by a restructuring process. We are sorry about the inconveniences. Your comments and suggestions will be shared will our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager
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Kshitij C wrote a review Jul 2017
Mumbai, India78 contributions30 helpful votes
5.0 of 5 bubbles
Its a Excellent Hotel for Business Travellers. Situated very close to Expo Centre Norte (approx 1 km) and Shopping Centre. During the exhibition they have a Shuttle service to Expo Centre every hour through its a 10 min walk. Very good Gym and swimming pool. Excellent Breakfast and very good pizza for dinner, make this hotel perfect place.
Rooms are big enough. I would love to come back here.
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Date of stay: June 2017
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helio G, General Manager at Novotel São Paulo Center Norte
Responded 21 Jul 2017
Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel as our services. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Sao Paulo area.
PRICE RANGE
£70 - £99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel sao paulo center norte hotel sao paulo, sao paulo novotel
LOCATION
BrazilState of Sao PauloSao Paulo
NUMBER OF ROOMS
335
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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NOVOTEL SÃO PAULO CENTER NORTE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Novotel Sao Paulo Center Norte
Which popular attractions are close to Novotel Sao Paulo Center Norte?
Nearby attractions include Shopping Center Norte (0.3 miles), Shopping D (0.7 miles), and Parque da Juventude (0.4 miles).
What are some of the property amenities at Novotel Sao Paulo Center Norte?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Sao Paulo Center Norte?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Novotel Sao Paulo Center Norte?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Sao Paulo Center Norte?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Novotel Sao Paulo Center Norte?
Conveniently located restaurants include Di Paolo - Lar Center, Fogo de Chao, and Casa TTua.
Are there opportunities to exercise at Novotel Sao Paulo Center Norte?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Novotel Sao Paulo Center Norte?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Sao Paulo Center Norte offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Sao Paulo Center Norte?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Novotel Sao Paulo Center Norte?
Many travellers enjoy visiting Centro Cultural Banco do Brasil (2.6 miles), Mosteiro De Sao Bento (2.4 miles), and Igreja Chagas do Seráfico Pai Francisco (2.8 miles).
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