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Mercure Sao Paulo Paulista

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#35 of 322 Hotels in Sao Paulo
Certificate of Excellence
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Mercure Sao Paulo Paulista
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604 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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Belfast, United Kingdom
Reviewed 5 days ago NEW

This hotel has fantastic amenities with professional staff, but best of all is just a short walk from Avenue Paulista, Sao Paulo's main thoroughfare. The rooms are comfortable and clean and staff were also helpful. There is also a supermarket at the top of the street, very handy, and also plenty of metro options on Avenue Paulista. A good option...

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Helpful?
Thank Kevtr
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Kevtr Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the Mercure Paulista soon! Best regards,

Bangalore, Karnataka, India
Reviewed 21 December 2016

I stayed here for almost 40 days. Hotel is comparatively new, nice and clean rooms. Amazing breakfast and room service. Minibar at room, bar and restaurant is available in ground floor serving till 11 PM with variety of options. Enough food options available 24/7 as room service. As usual people at from desk were very friendly. As i had lost...

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1Thank Vaishak_C_Kulkarni
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Guest, Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the Mercure Paulista soon! Best regards and Happy New Year.

Sao Paulo, SP
Reviewed 13 December 2016

Mercure Paulista is a very well located property just one block away from the Paulista and Brigadeiro avenues, close to several malls, cultural places, such as the Sao Paulo Museum (MASP), theaters and business district. You can find several upper scale restaurants nearby. Mercure itself is above average, with renovated and contemporary rooms, good breakfast, and friendly staff for a...

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Helpful?
1Thank SilvioT
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Silvio T Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the Mercure São Paulo Paulista soon! Best regards,

Curitiba, Brazil
Reviewed 22 November 2016

I'm used to stay in Accor Group Hotels so, there is always na standard in each of the hotels of this group. Not in this case. I stayed there in a old room with stains in the carpet and chair. This supposed to be an 3 stars hotel but 2 is more appropriate to it.

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Helpful?
Thank Julio_Padilha
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Julio_Padilha Thank you for telling us about your experience at the Mercure Paulista. We apologize for not correspond your expectations, please let me introduce my most sincere apologies. At Mercure, seek to provide a high level of service to each of our customers; so your feedback is very important to us. Thank you again for sharing your experience and...

Juiz de Fora, MG
Reviewed 14 November 2016 via mobile

This hotel is comfortable, new, and clean, and was conveniently located for what I required. Showers are well pressured and offer good temperature range. Spacious bathrooms. No windows in bathroom, only air exhaustion. I didn't get a nice view, even though my room was at a high floor. The phone in my room was disconnected, it was promptly fixed once...

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Thank maria p
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and I hope to receive you again. Best regards,

Seoul, South Korea
Reviewed 7 November 2016

The hotel offers the highest quality internet experience in my experience in Sao Paulo. The rooms are moderately sized with wired and wireless internet access. The location is also on Paulista street in the center of Sao Paulo and the staff is friendly.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Chulyoung H
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Chulyoung H Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the Mercure Paulista soon! Best regards,

Rio de Janeiro, Brazil
Reviewed 2 November 2016

Well located, very close to a metro line (from there you can go almost everywhere in the city), quiet and Mercure's good paterns. Good price and all you can expect from an Accor hotel. Good breakfast as well!

Review collected in partnership with Accorhotels.com
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Thank Sheila0904
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Guest Sheila0904 We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and I hope to receive you again. Best regards,

Nouakchott, Mauritania
Reviewed 1 November 2016

I stayed at the weekend when I understand prices are normally lower in Sao Paulo, but I found it very good value. Mercure is not a luxury brand but everything works and room was comfortable. I arrived at 0900 after an overnight flight and was delighted to get access to my room immediately. Gave me a positive feeling from the...

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Thank John_Conakry
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear John_Conakry Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the Mercure Paulista soon! Best regards,

Reviewed 28 September 2016

I stayed at this hotel a week and Really enjoyed the area!! The hotel staff is fairly nice but the guys working out in the front don't speak and just stare!! Only a few staff speak english but that's enough to get you around!! I had a issue with my Air and Tv my entire stay but the staff always...

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Thank kandy f
Rosilene W, Assistant Manager at Mercure Sao Paulo Paulista, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Paulista Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity...

Reviewed 25 September 2016

Ideal location for this hotel, just next to Paulista and nice restaurants. Easy to get there and park, nice large rooms and good breakfast. Bathroom and shower would be better with additional shampoo...

Review collected in partnership with Accorhotels.com
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Thank LoicV130
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear LoicV130 Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the Mercure Paulista soon! Best regards,

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Staying in Bela Vista

Neighbourhood Profile
Bela Vista
Known for its Italian cantinas, Bela Vista is the place to go for great pasta. Also called “Bixiga”, the area is an important cultural part of the city, with the bohemian and the religious costumes of its inhabitants on full display. In August, the large Nossa Senhora Achiropita party fills the streets with a variety of Italian food and music. You can experience the liveliness of the neighbourhood walking through the antiquities fair at Dom Orione Square or visiting the “Brazilian Caminito”, a version of the Argentinian street complete with colorful buildings. Bela Vista is also home to the traditional samba school “Vai-Vai”. Buy a ticket to a rehearsal and get a taste of what Carnival is like.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sao Paulo Paulista staff and other travellers.
11 questions
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Guatemala City, Guatemala
Victoria, Canada
over a year ago

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Questions? Get answers from Mercure Sao Paulo Paulista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very small elevators!!”
 of 5 bubbles 366kandyf, 28 Sep 2016 | Read review
“3 minutes walk from the Paulista Avenue”
 of 5 bubbles CheckInNGO, 9 Sep 2016 | Read review
“Great location;”
 of 5 bubbles shaan0783, 9 Jul 2016 | Read review
“There are no real views. I was on the top floor and could see Paulista from my room”
 of 5 bubbles allanbowers, 25 May 2016 | Read review
“corner suites are large and have a nice balcony.”
 of 5 bubbles silviacQ6709JC, 31 Mar 2016 | Read review
5 of 5