DoubleTree by Hilton Sao Paulo Itaim
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

DoubleTree by Hilton Sao Paulo Itaim

Traveller (328)
Premium
Room & Suite (166)
Café da manhã
Dining (32)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.0
#119 of 390 hotels in Sao Paulo
4.7 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to DoubleTree by Hilton São Paulo Itaim, located in the Itaim Bibi neighborhood near corporate headquarters, a shopping mall, and dozens of restaurants and bars. The city's two main parks and several art museums await, all just 10 minutes from the hotel. Congonhas Airport is 25 minutes away. Be welcomed by our friendly front desk staff at check-in and settle into a stylish guest room, each with complimentary WiFi, air conditioning, a 55-inch TV and private balcony. Suites, located on our top floor, offer more space and a separate living area – some also have an outdoor whirlpool. From breakfast to late-night bites, our Bonjardim restaurant and 24-hour room service have cravings covered. Try our diverse lunch buffet filled with local and international flavors. Our 24-hour fitness center has plenty of natural light and overlooks the city, and our outdoor pool and lounge area are great places to unwind. Host a meeting or anniversary party for up to 100 guests in your choice of 8 event spaces including a boardroom and seven conference rooms. A/V equipment is available; our coordinators can assist with the details.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Room service
Safe
Telephone
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Rate:Desconto do Hilton Honors

Location

Rua Manuel Guedes 320, Sao Paulo, State of Sao Paulo 04536-070 Brazil
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Congonhas Airport
Guarulhos Intl Airport
16.2 mi
See all flights
901Reviews9Q+A18Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 288
  • 315
  • 158
  • 78
  • 62
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
LittleBoeddha wrote a review Mar 2020
Zaandam, The Netherlands113 contributions56 helpful votes
4.0 of 5 bubbles
Stayed here for about 5 days as I had to work in Sāo Paulo and I must say I really enjoyed my stay.

The room was very clean and spacious and the beds for me were really comfortable.

The breakfast is very good with lots to choose from and you can order your eggs any way you like them. Great strong coffee so I was happy!

The minibar is filled and cheap. $2,5 for a beer is actually seriously cheap for a minibar and it was the first time in years they had to restock it daily for me.

What could have made my experience perfect would have been a water cooker with purified water. That wat I could have made some tea or coffee while working in my room.

Other than that.... a very good experience

Oh and loads and loads of restaurants on walking distance .... perfect food really close!
Read more
Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GG_ItaimSP, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 16 Mar 2020
Dear Ralf v, Thanks a lot for share your experience with us. We are happy that enjoyed our services and location. We already offered in our deluxe rooms Coffee & Tea service, with a water kettle. We hope see you soon, in your next visit to São Paulo. Kind regards Camila Butti
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rod H wrote a review Jan 2020
Worldwide3 contributions7 helpful votes
4.0 of 5 bubbles
This is a centrally located property in the heart of Sao Paulo, Brazil... it is a bit dated but being maintained well. The neighborhood is full of great restaurants, bars, and even salon / barber shop - a REAL barber shop. I enjoyed walking the streets around the property and exploring different cuisines. I felt safe, safer than other areas of Sao Paulo and comfortable. The staff helped us with luggage, the car, and ohh yeah in-property parking is available for customers and your guests. On the 17th floor, they offer dual area and spacious apartment-style rooms; the spiral stairs to the second floor (bedroom) is a bit uncomfortable but nice.
Read more
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: AAA discounts are great and other special codes available through Hilton Honors - Diamond status...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GG_ItaimSP, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 6 Jan 2020
Dear rodh838, Thank you for share your experience with us. We are glad that you enjoy our location, service and especially our staff. We hope see you many times Best regards Camila Butti General Manager Itaim São Paulo by Atlântica
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bostonsig wrote a review Feb 2020
San Diego, California161 contributions77 helpful votes
5.0 of 5 bubbles
The hotel is currently undergoing renovations and switching to a Hilton brand. The staff were super nice and extremely helpful all the time. The hotel is in a great area with many good restaurants in a safe walking distance. The breakfast is excellent and always fresh with fruit, breads and meats available. I'm looking forward to seeing what the renovation looks like when finished.
Read more
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GG_ItaimSP, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 28 Feb 2020
Dear bostonsig, Thank you so much for share your comments with us. We really appreciate that you enjoyed your stay and our team. We hope see you soon to know ours renovated rooms and lobby. Kind regards, Camila Butti
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aaron Randolph wrote a review Sept 2020
Sao Paulo, SP54 contributions56 helpful votes
2.0 of 5 bubbles
First let me say, the staff here has a great heart and the people there are quite nice. They did their best to accommodate us but there were a few things that were lacking. I am a diamond member of Hilton and was offered an upgrade which was a nice perk, however the room offered was a split level that was old and had an odd smell. We were then moved to a standard room which had nice renovation, but a very small bathroom that did not have very hot water (it was mildly warm). Also, we should be entitled to free bottles of water daily, but they only offered 2 for the entire stay, and they tried to charge for them which my wife caught in the bill. This was also the case in coffee capsules. I originally booked 14 days but we left after about 8 due to those and a few other issues. The two main elevators were out for a couple of days, the breakfast was ..... less than desirable.... and the cleaning was only once every three days. For the cleaning, I can understand COVID concerns but we moved down the street to a bigger one bedroom hotel, at a cheaper price, nicer breakfast, and more amenities. If you are a frequent traveler I would not suggest to stay here. Again, the staff was very pleasant and did what they could, but it is not what I expect from a Hilton property.
Read more
Date of stay: September 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Room Tip: Some rooms have newer renovation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 14 Sept 2020
Dear Mr. Aaron R, We appreciate you have taken a moment to share your experience at the DoubleTree by Hilton São Paulo Itaim! Our commitment is make every guest fell cared. We are very sorry if for some reason your expectations has not been reached. We are looking forward to welcome you back soon in order to reverse the bad perception you had in your last stay in our property. Best Regards, Camila Butti
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wellington Rodrigo wrote a review Oct 2020
River Vale, New Jersey1 contribution2 helpful votes
2.0 of 5 bubbles
Staff was very good but room had some broken glasses and walls had drinks stains or something.
The gym is very poor without good quality equipments.

Breakfast was being served in a box very poor quality.
Read more
Date of stay: October 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 28 Oct 2020
Dear BrazilianDude24, Thank you for share your comments with us. We are sorry that you were not completely satisfied with your stay. I assure you that it’s not the quality and standard that we cherish, your feedback is very important to us. We look forward to welcome you soon back again to the DoubleTree by Hilton São Paulo Itaim! Best regards, Camila Butti
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HK808Traveler wrote a review Nov 2023
Los Angeles, California7 contributions3 helpful votes
2.0 of 5 bubbles
This review is based on the hotel itself. The staff was very nice and helpful, but as for the hotel itself, I would not stay here again. The location is ideal though, Itaim Bibi is a vibrate part of the city.

First off, we checked in around 10:30pm. The room was not ready and we had to wait an hour. The front desk gave us a drink voucher from the bar but we were tired and ready to sleep. We were 3 to the room but the room only had 2 sets of towels. No big deal except there was no instructions on how to use the phone. I dialed "0" but that did not work, I tried many combination options. Finally, I had to go down to the front desk to order a set of towels. The next morning, we all had flea bites on our ankle areas. We could not find any fleas but we had the bites. They changed towels everyday, but some of the towels had small stains on them. Housekeeping kept on opening the windows when they cleaned the room and we had a couple of mosquitos visit us. From the second night on, our AC kept on turning off in the middle of the night. The room was a bit warm in the morning and we had to go full blast on the AC to cool it down. The free breakfast is your typical Brazilian breakfast buffet. If the staff wasn't so nice, I would rate this 0 stars.
Read more
Date of stay: November 2023
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guilherme Batista, General Manager at DoubleTree by Hilton Sao Paulo Itaim
Responded 27 Nov 2023
Dear Guest, We are sorry to hear that your experience was not satisfactory and we apologize for the error. Please accept our sincere apologies for any expectations we may not have met. We hope you reconsider and give us one more chance to provide you with a truly excellent experience in every aspect. Best Regards, Guilherme Batista General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ricardo F wrote a review Jan 2021
Caxias Do Sul, RS634 contributions107 helpful votes
+1
3.0 of 5 bubbles
We all know covid-19 changed everything so I was not expecting full service. Staff is doing their best and the room was comfortable, the hotel is near bars, cafes, restaurants, Iguatemi shopping mall and Santos Dumont Airport (SDU). It has changed management some time ago so do not expecto an "original" Hilton property.
Read more
Date of stay: November 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: Rooms on the back side are quieter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 18 Jan 2021
Dear TheReliant1000, Thank you for sharing your feedback, our staff is doing their best to provide service and safety during this pandemic time and your message will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. We are sorry that you were not completely satisfied with your stay and we look forward to welcome you back soon in order to make it right. Best regards, Camila Butti
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
expat_mbk wrote a review Feb 2020
USA663 contributions386 helpful votes
+1
2.0 of 5 bubbles
How is this a Double Tree?? Besides not having cookies, this place was totally not on Hilton's level. The breakfast was a disappointment. Everything was super poor quality. If you're a vegetarian, all there is to eat are cocoa puffs and fruit. Even the pastries have meat in them.

I booked here because I have Hilton Dimond Status - usually I get at least two free water bottles (among other things), but not here.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chantel-HiltonHelp, on behalf of management at DoubleTree by Hilton Sao Paulo Itaim
Responded 25 Feb 2020
Dear expat_mbk, Thank you very much for taking the time to share your review. We strive to provide the highest quality of accommodations and value any feedback we receive as it gives us the opportunity to uphold our standards and ensure our guests' satisfaction. We appreciate your constructive feedback regarding breakfast. Please rest assured your comments have been noted and will be used as we look to make improvements to breakfast offerings. We are committed to providing you with an excellent guest experience and hope you will consider visiting us again in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justin A wrote a review Oct 2021
Sharpsville, Pennsylvania1 contribution
5.0 of 5 bubbles
Mayara was super helpful. First time in Brazil and not being a native speaker she made my stay very easy and comfortable. She assisted with all my questions helped with my parking and even recommended some nice places to go close by. I wouldn’t hesitate to stay again!
Read more
Date of stay: October 2021Trip type: Travelled on business
Room Tip: Have a translator app installed if you aren’t a native speaker.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 13 Oct 2021
Dear justina008, Thanks a lot for share with us your lovely comments. We are realy glad to know that Mayara made the difference in your stay. We hope see you soon, for enjoy a little more our privileges lacation. kind regards Camila
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KodoDrummer wrote a review Sept 2022
Buenos Aires, Argentina70,534 contributions149,806 helpful votes
+1
4.0 of 5 bubbles
Upon entering, I was greeted by the friendly front desk staff. My room is above average in size, with a king bed. All the basics are adequately provided for. It is excellent quality and service for the price paid, and taking into account it is central to many of São Paulo’s finest restaurants, and lots of good shopping in the neighborhood.
Read more
Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guilherme Batista, General Manager at DoubleTree by Hilton Sao Paulo Itaim
Responded 17 Aug 2023
Dear Mr Drummer. Thank you for writing a review. We appreciate that you pointed out the positive aspects of your stay. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure only the very best. We hope to see you soon! Best regards, Guilherme Batista General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Sao Paulo area.
PRICE RANGE
£87 - £127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tryp itaim hotel sao paulo, tryp sao paulo
FORMERLY KNOWN AS
TRYP Sao Paulo Itaim Hotel
LOCATION
BrazilState of Sao PauloSao PauloItaim Bibi / Pinheiros
NUMBER OF ROOMS
131
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

DOUBLETREE BY HILTON SAO PAULO ITAIM - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about DoubleTree by Hilton Sao Paulo Itaim
Which popular attractions are close to DoubleTree by Hilton Sao Paulo Itaim?
Nearby attractions include Kinoplex Itaim (0.3 miles), Caruso Lounge (0.2 miles), and Wall Street Bar (0.2 miles).
What are some of the property amenities at DoubleTree by Hilton Sao Paulo Itaim?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Sao Paulo Itaim?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Sao Paulo Itaim?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Sao Paulo Itaim?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Sao Paulo Itaim?
Conveniently located restaurants include Le Bife, Bacalhau Vinho e Cia Itaim Bibi, and Osaka Cocina Nikkei.
Are there opportunities to exercise at DoubleTree by Hilton Sao Paulo Itaim?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Sao Paulo Itaim?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Sao Paulo Itaim?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Sao Paulo Itaim offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Sao Paulo Itaim?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
All Sao Paulo HotelsSao Paulo Hotel DealsLast Minute Hotels in Sao PauloHotels near DoubleTree by Hilton Sao Paulo Itaim
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire