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Maksoud Plaza

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#45 of 322 Hotels in Sao Paulo
Certificate of Excellence
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1,721 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Good location. Big hotel (rather small bar). In contrast to other reviewers, I found the breakfast to be fine. The staff are friendly and helpful. Co-location with Conference facility a bonus. Safe and comfortable.

Helpful?
Thank WDP2014
maksoudplaza, Director of Sales at Maksoud Plaza, responded to this review

Dear Guest, Thank you for your praising comments on Maksoud Plaza and staff. We hope you stay with us when you come back to the city. It will be a great pleasure to receive you again. Yours sincerely, Fabiana Colossio Director of Sales and MKT More 

Stockholm, Sweden
Level Contributor
48 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

This is a very large hotel with an atrium with glass elevators. Modern spacious rooms around the atrium. It is very centrally located just off the ave Paulista. The rooms are clean and the aircondition works perfectly which is important in hot Sao Paolo. walking distance to good restaurants and shops, close to a shopping mall. The hotel has a... More 

Helpful?
Thank Jack M
maksoudplaza, Director of Sales at Maksoud Plaza, responded to this review

Dear Mr. Jack, Thank you for your praising comments on Maksoud Plaza. It will be a great pleasure to host you again soon. Yours sincerely, Fabiana Colossio Director of Sales and Marketing. More 

Cuiaba, MT
1 review
Reviewed 3 weeks ago

I was very happy to have stayed at the maksou hotel. The location and the service provided was excellent. We look forward to returning soon. The internet connection I found to be slow. So all was perfect. Thank you

Review collected in partnership with Accorhotels.com

Helpful?
Thank 177leonardoa
maksoudplaza, Director of Sales at Maksoud Plaza, responded to this review

Dear Mr. Leonardo, We appreciate your kind comments on Maksoud Plaza. Thank you for your praises to our location. We apologize for internet signal instability in the room. We are constantly looking to improving our services to provide the best comfort to our guests. We thank you for your understanding and hope you come back soon. It will be a... More 

Sydney, New South Wales, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago via mobile

Maksoud Plaza is strategically located close to the CBD and shopping district hence making it easy to get around. The accommodation itself is rather basic. The biggest issue we experienced is lack of English speaking staff - especially at the hotel restaurant and bar. Overall, it's a functional hotel with good conference/meeting facilities, restaurant and average accommodation.

Helpful?
Thank Renuka W
maksoudplaza, Director of Sales at Maksoud Plaza, responded to this review

Dear Mr. Renuka, Thank you for your preference for Maksoud Plaza. Your remarks will be carefully analyzed for the correction of failures and improvement of our services. Please accept our apologies. We thank you for your understanding and hope you come back soon. It will be a pleasure to host you again. Yours sincerely, Fabiana Colossio Director of Sales and... More 

1 review
Reviewed 29 October 2016 via mobile

Nice hotel, not fancy but clean and functional. Impressive foyer . Staff don't speak much English but helpful and a good Portuguese app will make things easier. Great central location. Restaurant has gene ours servings.

Helpful?
Thank Angela M
maksoudplaza, Diretor de vendas at Maksoud Plaza, responded to this review

Dear Ms. Angela, We appreciate your praising comments to Maksoud Plaza. It will be a great pleasure to host you again. Yours sincerely, Fabiana Colossio Director of Sales and Marketing More 

Florianopolis, Brazil
1 review
Reviewed 7 October 2016

Maksoud is a gorgeous and comfortable hotel, with great service, many leisure options and delicious food (try the "pao de queijo" at breakfast!). It is very close to the Paulista Avenue and the Augusta Street, which are all you need to have some fun night or day. Would definitely come back.

Review collected in partnership with Accorhotels.com

Helpful?
Thank JackieMartins
maksoudplaza, Director of Sales at Maksoud Plaza, responded to this review

Dear Jackie Martins, Thank you for your praising comments on Maksoud Plaza. It will be a great pleasure to host you again soon. Yours sincerely, Fabiana Colossio Sales Director More 

Itupeva, Brazil
1 review
Reviewed 5 October 2016

service: average lounge: forget out it. to get a beer you need to be seated. if there is not seat you may get a beer at the hair cut store next door. that was the atendent directions. room: old and smelly, and they gave me na update. I imagine what the my original room would have been. ask for no... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank ernestot40
maksoudplaza, Manager at Maksoud Plaza, responded to this review

Dear Mr Ernesto, We lament that your experience at Maksoud Plaza was dissatisfying. Your comments are very welcome, as they help us improve our services. We apologize for the delay in Frank Bar. Frank Bar was chosen the best bar in São Paulo in 2016, and the best drinks list, which justifies its success and high influx of customers. The... More 

Florianopolis, SC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 October 2016

The location is great.Aparentely safe and pleasant. There is now a shopping center "Cidade de São Paulo close by. The room is clean but old and decay. The breakfast is varied and tastefull. What really upset me was to be charge R$45 for the sauna and pay another R$80 for a guest. The staff was helpful specially a young lady... More 

Helpful?
Thank helgawestphal2
maksoudplaza, Director of Sales at Maksoud Plaza, responded to this review

Dear Ms. Helga, Thank you for your praising comments on Maksoud Plaza. Charging additional services, like sauna, is common practice in the hospitality sector. Please accept our apologies for any inconvenience. We appreciate your understanding and hope you may return on other occasions. It will be a great pleasure to host you. Yours sincerely, Fabiana Colossio Sales Director More 

London, United Kingdom
Level Contributor
61 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 October 2016

Had a very mixed experience staying here, with both extremes of the scale - from obsequiousness to downright rudeness. All in all though, my overall feedback is that this is hotel which has very definitely seen better days. The lifts are currently being renovated - which is good given the fact that they are open glass and go up to... More 

Helpful?
Thank Johnnythirkell
maksoudplaza, Manager at Maksoud Plaza, responded to this review

Dear Mr. Johnny Thirkell, We appreciate your praising comments on the quality of our meals, especially to breakfast and dinner. We lament the attitude of the restaurant’s team, and kindly ask you to accept our apologies for the inconvenience. Your remarks are very welcome, as they allow us detecting service failures, which we are going to remedy immediately, intensifying the... More 

Rio de Janeiro, RJ
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 26 September 2016

I have stayed here numerous times, it has both good and bad qualities. It seems like there was a Hotel Blueprint for sale back in the late 70s that called for the high atrium throughout this building. I have seen in other hotels in Sao Paulo and even as far away as Mexico. So let's start with the good: Good... More 

Helpful?
Thank Richardpk
maksoudplaza, Manager at Maksoud Plaza, responded to this review

Dear Mr. Richard, We appreciate your comments on Maksoud Plaza. Your remarks will be carefully analyzed for the correction of failures and improvement of our services. We hope to have the honor of lodging you on other occasions. it will be a great pleasure to receive you again. Yours sincerely, Fabiana Colossio Sales Director More 

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Staying in Bela Vista

Neighbourhood Profile
Bela Vista
Known for its Italian cantinas, Bela Vista is the place to go for great pasta. Also called “Bixiga”, the area is an important cultural part of the city, with the bohemian and the religious costumes of its inhabitants on full display. In August, the large Nossa Senhora Achiropita party fills the streets with a variety of Italian food and music. You can experience the liveliness of the neighbourhood walking through the antiquities fair at Dom Orione Square or visiting the “Brazilian Caminito”, a version of the Argentinian street complete with colorful buildings. Bela Vista is also home to the traditional samba school “Vai-Vai”. Buy a ticket to a rehearsal and get a taste of what Carnival is like.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
As one of the most iconic hotels in São Paulo, Maksoud Plaza Hotel is quite simply the place to stay when visiting the city for business or leisure. Perfectly located just one block off of fashionable Avenida Paulista, steps from top businesses and the finest shopping and restaurants in the Bela Vista district, our hotel is a beacon of five-star luxury. Whether you are relaxing in our 416 exquisitely designed rooms or suites, unwinding in the heated indoor pool or savoring gourmet cuisine in our renowned restaurant, you will experience the epitome of elegance and sophistication. Guests arriving at Maksoud Plaza find themselves immersed in a rare union of art and architecture. The majestic Atrium Lobby is adorned with the works of world-famous artists yet the ambiance is warm, cozy and inviting. At every moment of your stay, you will enjoy the bespoke service and gracious hospitality that have set Maksoud Plaza as São Paulo's premier business and social hub for over 37 years. ... more   less 

Additional Information about Maksoud Plaza

Address: Rua Sao Carlos do Pinhal, 424, Sao Paulo, State of Sao Paulo 01333-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Bela Vista
Price Range: £72 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Maksoud Plaza 5*
Number of rooms: 416
Reservation Options:
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Also Known As:
Maksoud Plaza Sao Paulo, Brazil
Maksoud Plaza Hotel Sao Paulo
Hotel Style:
#15 Family Hotel in Sao Paulo
#17 Spa Hotel in Sao Paulo
#27 Luxury Hotel in Sao Paulo
#31 Business Hotel in Sao Paulo
#37 Romantic Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Maksoud Plaza staff and other travellers.
28 questions
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Questions? Get answers from Maksoud Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better”
 of 5 bubbles WDP2014, 21 Nov 2016 | Read review
“I like higher floors. It is a quiet hotel. I would retur to this hotel for the location and a great chicken soup called canja brasileira”
 of 5 bubbles helgawestphal2, 2 Oct 2016 | Read review
“Corner rooms tend to be best”
 of 5 bubbles Richardpk, 26 Sep 2016 | Read review
“The best way to choose a good room is to choose a different hotel, respectfully. This hotel is OK... You could do worse though.”
  • Plane Jane room. Fair mattress. Nice flooring. Really old furnishings.
 of 5 bubbles 607richardk, 13 Sep 2016 | Read review
“Rooms ending with 02 are corner rooms with larger areas.”
 of 5 bubbles DR_JLF22, 30 Aug 2016 | Read review
5 of 5
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