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Mercure Sao Paulo Jardins Hotel

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#51 of 322 Hotels in Sao Paulo
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1,381 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Reviewed 4 days ago NEWvia mobile

Perhaps this hotel has been good one day, but today the furniture is very old Staff does not give priority of their actions to customers Swimming pool is closed in January ! Wifi is weak also Breakfast is good

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Helpful?
Thank LaupomHK
Manchester, United Kingdom
Reviewed 6 days ago NEW

Stayed in December for 2 nights as tourists. Check in was smooth and as we were before the check in time we were able to store our luggage in a safe place whilst we went sightseeing. Staff were helpful and there always seem to be somebody on reception which could speak English. Good, safe location walking distance to the popular...

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Thank yo_spuddie121
Johannesburg, South Africa
Reviewed 2 weeks ago

I spent 3 nights here in December 2016. The location was good - after researching on safer neighbourhoods in SP. The hotel is smaller than I expected, but found the beds to be comfortable and modern bedroom. The bathrooms are not as modern though, but decent. No problems with hot water - shower was good. Breakfast selection was acceptable even...

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Helpful?
Thank NafisaAkabor
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

We thank you for your comments following your stay at Mercure Sao Paulo Jardins Hotel. It was with pleasure that we received your congratulations. We will not fail to share your feedback with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming...

Argentina
Reviewed 3 December 2016 via mobile

When you think about a 4 star hotel you expect more, I must admit Receptionist attention was extremely kind and professional. But for example bathrooms don't have ventilation. Or the elevators are not enough and get crowded. I see breakfast expensive but there's a Cafe Viena three blocks far away. Hotel is very well located, excellent bed, and many dining...

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Helpful?
Thank Leandro G
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear Guest, Thank you for the great evaluation of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Best Regards;

London, United Kingdom
Reviewed 3 November 2016 via mobile

I stayed just for one night... the hotel is located on the city centre, very easy to access to the shops.... the hotel is clean, very confortable and quiet so perfect for relax.... l did not like the city so l woldn' t stay in San Paulo for long time, but for one night is ok and is a good...

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Helpful?
Thank StefanyLondon
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Rio de Janeiro
Reviewed 30 October 2016

Review collected in partnership with Accorhotels.com
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Helpful?
Thank T_Carvalho
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

Birmingham, United Kingdom
Reviewed 20 October 2016

The hotel is in a good location within the Jardin district close to the main high street - Paulister. The hotel was clean and beds comfortable and bedroom was of a good size. The bar area was poor and really not existent. swimming pool was small but functional. Staff not really personable but were efficient.

Review collected in partnership with Accorhotels.com
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Thank AAATim
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

Mercure hotels always want to provide the best service quality in their stays; By consequent, your opinion is important to us. We assure you that the necessary measures to improve the quality of services that referred to us will be taken. Again, we appreciate your comments and hope to regain your confidence at a future stay. In anticipation of the...

North Miami Beach, Florida
Reviewed 16 October 2016 via mobile

Visiting brother in São Paulo we decided to book into this hotel not once but twice. Location was very convenient. The second time I checked in with my husban he presented his credit card and passport I was asked for mine. Unfortunately I had left my purse at my brothers. The female concierge refused to let us check in. I...

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Thank HAPPYMUMDallas
San Francisco, California
Reviewed 9 October 2016

Stayed here 4 nights during a conference. It was my second stay in Sao Paolo and I so appreciated the feeling of ease when I walked out of the hotel to local restaurants and supermarkets. The staff were very attentive and the rooms quiet and comfortable. I loved the peace and quiet with only a few rooms on each floor....

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Helpful?
Thank kirstine2013
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

We appreciate your feedback following your stay at the Mercure Sao Paulo Jardins Hotel. It was pleased to receive their congratulations. Not fail to share their comments with the whole team. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. In anticipation of the (a) welcome again, please accept our best...

Teresopolis, Brazil
Reviewed 10 September 2016

The location is excellent , attentive and courteous staff , very good nstalações . Also usually staying at mercure Alameda, which already includes the cafe in the morning daily . The two are equivalent . Certainly recommend this hotel and the mercure Alameda

Review collected in partnership with Accorhotels.com
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Thank Zildo P
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review
Google Translation

Obrigado por avaliar nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos vê-lo novamente em breve. Atenciosamente,

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Staying in Jardins

Neighbourhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
Food & drink at the hotel
Augusta Cafe
Augusta Cafe
Cuisines: International, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Mercure Sao Paulo Jardins hotel is located in the centre of the main commercial and tourist center of Sao Paulo, close to the major financial center of the town. This 20 storey-hotel is an excellent choice for both leisure and business trips. ... more   less 

Additional Information about Mercure Sao Paulo Jardins Hotel

Address: Alameda Itu 1151 | Jardins, Sao Paulo, State of Sao Paulo 01421-005, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: £61 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Sao Paulo Jardins Hotel 3.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Mercure Sao Paulo Jardins Hotel Sao Paulo
Mercure Sao Paulo Jardins Hotel Brazil
Hotel Style:
#20 Family Hotel in Sao Paulo
#23 Green Hotel in Sao Paulo
#27 Romantic Hotel in Sao Paulo
#50 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sao Paulo Jardins Hotel staff and other travellers.
4 questions
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Questions? Get answers from Mercure Sao Paulo Jardins Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always high floor and not adjacent to elevator shaft.”
 of 5 bubbles 949Global, 29 Aug 2016 | Read review
“the rooms are numbered differently than the floors”
 of 5 bubbles RamP542, 23 Sep 2015 | Read review
“High Floor, better View since no other tall building next to it, you will get a good view”
 of 5 bubbles tangkc13, 30 Aug 2015 | Read review
“Always higher floor”
 of 5 bubbles DaigorRed, 26 Apr 2015 | Read review
“I would recommend upper floors to eliminate the street noise.”
 of 5 bubbles Finn1955, 6 Apr 2015 | Read review
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