This is a big international hotel predominantly geared toward the business traveller. However we were there for pleasure. The location is perfect. A 5 minute walk to Paulista Av. and the metro station. Staff are charming and clearly very well trained in how to interact with…
Such a horrible service, they charge you extra for anything, 2 people in a room is actually a charge ! How come. Unbelievable they are so reluctant to assist. Other than that the room is okay and clean. But the service just top it all. I'm a spire elite and they don't even…
When I checked in, my reservation couldn’t be found out and there were miscommunications with travel agent and hotel. However, Maesta sorted out the issue quickly and found me at the hotel restaurant to deliver the key. I was so tired from more than 30 hours and happy to get the…
Great business hotel, right by many company HQ. Maestá at the front desk always friendly and helpful. Whether that’s with transportation, recommendations or any bespoke request. My go-to in São Paulo when here for business.
On the more expensive side for Sao Paulo, but great service and very well managed. Comfortable rooms and very business friendly. Well located and good gym. Did not try the pool, it looked a bit small.
"Always ask if there are any upgrades available"
"Gym,restaurant,pool,etc are just perfect."
"Choose the Club rooms"
"Suggest high floor.. however all rooms seem to be a bit dated and the elevator is a bit clunky LOL"
"Go with a King sized bed."