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Traveller (199)
Room & Suite (80)
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Overview
  • Excellent36%
  • Very good44%
  • Average16%
  • Poor3%
  • Terrible1%
Travellers talk about
“the bus”(62 reviews)
“central market”(43 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (891)
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597 results
Traveller rating
249
217
103
20
8
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LanguageEnglish
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249
217
103
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8
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All reviewsrooftop restaurantthe buscentral markettuk tukhighly recommend hotelair connice rooftop barbudget hotelhotel is in a great locationcheaper roomssiem reapno elevatorbamboo trainthe riverhot waterdeluxe roomfan room
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11 - 15 of 597 reviews
Reviewed 27 March 2018 via mobile

Rooms, breakfast, view, staff - everything was very good in this hotel! There is a small pool you can use on the terrace- amazing view over the city! Tips for the breakfast: banana pancakes! Delicious!More

Thank Ana L
Response from Penglay, Manager at Royal HotelResponded 8 April 2018

Dear Sir/Madame, Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed our facilities and services provided by our staff during your stay. We do hope there will be some time you would come...More

Reviewed 16 March 2018 via mobile

My husband and I stayed here for 2 nights in a double room. The room was clean and comfortable but did need some maintenance, mainly the window had sellotape on it so not that secure but not significant to worry about. Air con and fan...More

Thank Amanda H
Response from Penglay, Manager at Royal HotelResponded 8 April 2018

Dear Sir/Madame, Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed our facilities and services provided by our staff during your stay. We do hope there will be some time you would come...More

Reviewed 12 March 2018 via mobile

This place is not a hotel, its a scam pure and simple. The pictures bears no resemblance whatsoever to. reality. They take you to a room with a window facing a stairwell, when you tell them that this is NOT what you book they offer...More

Thank Geir F
Response from Penglay, Manager at Royal HotelResponded 8 April 2018

Dear Geir, Thank you for your compliment given within this review. we would like to offer you free accommodation for your next visit. As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will...More

Reviewed 8 March 2018

Friendly staf but there is a noise made by pomp machine and air condidtioning machines which are also inside the building on corridor. You can hear it when you swich of a fan. After one night I decided to change a hotel.More

Thank Marcin D
Response from Penglay, Manager at Royal HotelResponded 8 April 2018

Dear Marcin D, Thank you for your compliment given within this review. As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back...More

Reviewed 7 March 2018 via mobile

We did not get a great start to our stay at the royal. We arrived after a long journey only to be told they had booked out our two balcony superior rooms as someone wanted to stay a extra night. They then said we could...More

Thank bankrupt2
Response from Penglay, Manager at Royal HotelResponded 8 April 2018

Dear Sir/Madame, Thank you for your compliment given within this review. As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Free Parking
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$10 - US$13 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$10 - US$13 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (199)
Room & Suite (80)
Dining (25)
Pool & Beach (3)
Family and Play Areas (1)
Questions & Answers
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OceanWindsurfer
23 January 2016|
AnswerShow all 2 answers
Response from Debonthego | Reviewed this property |
I agree with Carl in that you could put this in your special request box. If you want to put the extra effort in to be sure, I would suggest you e-mail them. The Assistant Manager speaks English really well (his Dad is the... More
0
Votes
OceanWindsurfer
23 January 2016|
AnswerShow all 4 answers
Response from Lizzie W | Reviewed this property |
um... probs the size... and the location of the rooms (front, back etc.)... not much difference.
0
Votes
Room Tips
"Front of the hotel has a balcony and better view. Higher the floor, better the view but there isn't a..."
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"Get a room that is higher than the 2nd floor away from the lobby and the sky bar."
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"Some rooms may have balcony"
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"Away from the central staircase, less foot traffic passing by."
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