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Alto Atacama Desert Lodge & Spa

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Alto Atacama Desert Lodge & Spa
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671 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Ghent, Belgium
Reviewed 5 days ago NEWvia mobile

When we have the chance of coming back to Chile, it will be in this hotel. Lovely nice and clean room. You do not hear a sound at night. So peaceful 😴. The staff is very professional and very friendly. We fell in love with the Atacama dessert 😍

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Helpful?
Thank AnnPuts
Surprise, Arizona
Reviewed 1 week ago

We were greeted with a choice of raspberry slush or limeade and it only got better. I was not feeling well and asked to be shown to my room right away. Our bags were taken to the room right away. Maybe the gal did not understand but she tried to give me a tour of the place. Very nice. After...

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Helpful?
Thank DanielO2
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Daniel, Thank you so much for such detailed description of your experience at Alto Atacama. I'm sure will be very helpful for people seeking for the perfect reatreat in the driest desert on earth. we are proud of our services, I'm sure we can improve a lot of things ( like the color laser you mentioned in the way...

Harrogate, United Kingdom
Reviewed 2 weeks ago via mobile

What a brilliant stay we've had at the Alto Atacama. The hotel is small but has excellent facilities - spa, bars an restaurant. The food is varied and continuous throughout the day. The offering of excursions is extensive and they are well planned and organised. We managed 2 per day which meant in a 3 day stay we saw as...

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2Thank holharry
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Guest, Thanks for taking the time and write about your wonderful experience at the Hotel. We are very pleased to hear that we have exceeded your expectations. If you ever come to Chile again, please do not hesitate in contacting us Best regards, Alto Atacama Team

London, United Kingdom
Reviewed 3 weeks ago via mobile

Very nice property in Atacama desert. Friendly service, special thanks to Orlando, Jose and Monica. To stay in this resort costs an arm and a leg, but you get something for your hard earned cash. PS: treat yourself to a suit😉

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Thank endaxi0815
Reviewed 3 weeks ago

This place gets 1 star for the location, and that's about it. For $800 per night, I sure don't expect to be told that there's a recommended tip of $10 per day (that's the best way to ensure you'll get NO tip from me). Poor (and very odd) lighting in the rooms. Extremely poor lighting of outdoor portions of the...

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Thank Heather C
Reviewed 3 weeks ago via mobile

The Alto Atacama Desert Lodge is one of the best hotels I' ve ever been. A warm welcome and great staff taking care the whole day of you. Explaining the excursion options on individual needs, extremly good guides and fantastic tours. The room was very big with a great view to the canyon and garden. Six pools with separated areas...

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1Thank Susanne S
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Susanne, Thank you so much for the lovely review! We would love to have you again with us. Please let us know if you're visiting Chile in the upcoming months, perhaps we can surprise you again with new features and new excursions! All the best, Alto Atacama Team

United Kingdom
Reviewed 4 weeks ago via mobile

This is a lovely luxurious property to stay whilst exploring the Atacama dessert . Each terraced lodge is spacious and well equipped nice bathroom with power shower and private terrace looking out to the desert . Staff were friendly and helpful . Upon arrival you are told of the many excursions available ranging from hiking up volcanos to lazing about...

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1Thank BInck113
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your great experience with us with full score rating given to Alto Atacamal. It is with my great pleasure to know that we were able to give you a memorable experience and exceed your expectations. Thank you for your words to our excellence service and the high standard of food...

Sacramento, California
Reviewed 31 October 2016

Alto Aticama was an amazing experience. The rooms are spacious and beds are very comfortable. It had a beautiful patio that overlooked the red mountains. The spa treatment included a foot and back massage and was followed up by a scalp massage as we soaked in the Inca warm water tubs. We took tours to the lakes and salt flats...

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1Thank traceyk712
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Guest, Thanks you for your kind review! We appreciate the time you invest in writting about our Losge services and infrastructure. We are always trying to improve and to exceed our guests expectations. Thanks again and stay in touch! we would love to have you back. Warm Regards, Alto Atacama Team

Reviewed 29 October 2016

I loved my stay at the Alto Atacama! After 5 days of isolated hiking in Bolivia it was great to get to the luxury of this hotel. The bed was one of the most comfortable beds I have ever slept on. The service and meals were phenomenal and I went to the spa every day - I think I tried...

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Thank Debbie K
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Debbie, Thanks for taking the time to write about our magnificent Lodge. Certainly an ego-booster comment! We love the fact you enjoyed every single corner of the Hotel, specially the Spa. Please feel free to write us and let us know if you are planning to come back anytime soon. Best Regards, Alto Atacama Team

Hitchin
Reviewed 17 October 2016

The Hotel is located a couple of miles outside San Pedro, two hours drive from Calama Airport in a beautiful canyon, a unique location. The rooms are separate from the main buildings and are sympathetically designed to blend in with the environment. They are spacious, welcoming and comfortable with a small sun porch. All the meals and excursions were included....

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Thank Jack G
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Jack, Thank you so much for your review! We hope your stay was pleasant , but we also would like to know about things we could improve in the future. If you ever have the time to send us a small list of things we should invest more time into get a better experience for our guests, please feel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Alto Atacama is located in the fertile Catarpe valley, just 3 kilometers away from the San Pedro plaza. Our total area is 3.5 hectares, with a park area of 2 hectares. The Hotel has 42 spacious rooms and state of the art facilities including an award-winning spa, business center, hot tub, wooden decks with 6 swimming pools and we offer more than 25 excursions to get a closer look at the Atacama. ... more   less 

Additional Information about Alto Atacama Desert Lodge & Spa

Address: Camino Pukara s/n | Ayllu de Quitor, San Pedro de Atacama, Chile
Region: Chile > Antofagasta Region > San Pedro de Atacama
Price Range: £896 - £1,201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alto Atacama Desert Lodge & Spa 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Alto Atacama Hotel
Alto Atacama Desert Lodge & Spa San Pedro De Atacama, Chile
Hotel Style:
#1 Family Hotel in San Pedro de Atacama
#1 Business Hotel in San Pedro de Atacama
#3 Romantic Hotel in San Pedro de Atacama
#3 Luxury Hotel in San Pedro de Atacama
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Questions & Answers

Here's what travellers have asked, with answers from Alto Atacama Desert Lodge & Spa staff and other travellers.
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Questions? Get answers from Alto Atacama Desert Lodge & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are nice.”
 of 5 bubbles DanielO2, 24 Nov 2016 | Read review
“Tilo rooms have an indoor and outdoor shower and television. Catarpe rooms do not have a television or an outdoor shower.”
 of 5 bubbles traceyk712, 31 Oct 2016 | Read review
“All rooms are the same and have good location.”
 of 5 bubbles renatao375, 18 Sep 2016 | Read review
“Relaxing place”
 of 5 bubbles EricP987, 20 Jun 2016 | Read review
“Try biking!”
 of 5 bubbles p2pnny, 13 May 2016 | Read review
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