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Hotel Santa Cruz

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Hotel Santa Cruz
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735 Reviews from our TripAdvisor Community

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Showing 118: English reviews
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Yuba City, California
Reviewed 1 week ago

Even if you don't speak Spanish you can still enjoy your stay. Most staff speak English, some speak other languages, as well. The restaurant has a wide variety of tasty foods. The breakfast buffet is efficient and offers everything from meat and eggs to pastries and cereals. There is a day care center on site, a gift shop and the...

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Helpful?
Thank Concetta C
minnesota
Reviewed 2 weeks ago

Four of us stayed here last week. This is a charming hotel with great public spaces, a surprisingly nice museum and some unique antique furniture. Our rooms were quiet, except for one night when there was a local soccer game, with a soft bed and adequate bathroom. It is a great location to base wine tasting tours. The breakfast buffet...

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Thank Horseshoelake
Saskatchewan
Reviewed 6 January 2017

After a very long bus ride from Temuco to Santa Cruz with a group of 50+ people we were pleasantly surprised to find this gem of a hotel. As we entered Santa Cruz we weren't sure what to expect for accommodations. Those apprehensions disappeared as soon as we walked into the lobby. Considering we were a very large group, the...

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Thank alviesk
Edmonds, Washington
Reviewed 2 January 2017 via mobile

This is a beautiful spot right in the center of town. Beautifully "original" to the area. Good for couples or families. There is a casino associated with it that charges you to go inside. Pros: good room size with small "Juliet type" balconies. Elevator. Quiet location. Free onsite parking. Breakfast buffet included with everything you expect plus eggs cooked to...

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Thank teddipet
Reviewed 27 November 2016

I arrived with a colleague at c.12.00 having booked two single rooms for one night. The reception staff told me the rooms were not ready but should be by 2pm. We came back at 2pm to be told by the Reception Manager that the check in time was 3pm. I said that I'd been told the rooms would be ready...

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Thank Andrew M
Newcastle, Australia
Reviewed 22 November 2016

Stayed here for a week to explore the Colchagua Valley and relax before a 3-week group tour starting in Santiago. Santa Cruz is an easy 2.5 hr drive from Santiago Airport, well signposted and east to find. The hotel is in a great location, overlooking the Plaza de Armas and within easy walking distance of almost everything in town. A...

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Thank Jim649
Saint Paul, Minnesota
Reviewed 30 October 2016

We drove from Santiago and stayed two nights, primarily for the Colchagua Valley wine experience. This is an unusually large historic hotel for the region and has a resort feel. Great location for the must-see private museum around the corner, dining, shopping, and as a base camp for Colchagua Valley. ATM on the premises. Good breakfast buffet with typical Chilean...

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Thank serendipity821
Reviewed 18 September 2016

Provincial setting, clean, comfortable, modern, large rooms. Excellent restaurant with international menu and gourmet kitchen. Excellent wine cellar. Friendly staff, that need more international exposure and training.

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Thank Geowestpacific
AlmaCruz2, Gerente at Hotel Santa Cruz, responded to this review

Dear Geowestpacific, Thanks for giving us your comments and your experience staying with us, we are very happy to meet your expectations. Best regards.

Reviewed 14 September 2016 via mobile

The hotel as it were is very rustic and conforms to its environs. Everyone here are friendly, but if you don't speak Spanish you could be in for a long week. The dinner experience was mediocre with servers , again quite friendlynae. Breakfast was an above average experience, especially due to Hans, who was superb. A gentle man who is...

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Thank enam63
AlmaCruz2, Gerente at Hotel Santa Cruz, responded to this review

Dear enam63, Thank you for writing and comments on your stay in the hotel, it helps us to continue improving every day and we hope to see you soon in the hotel. Best regards

Reviewed 10 September 2016 via mobile

We stayed here 3 nights while touring the Colchagua Wine Valley. The location is excellent. The rooms are large, clean and comfortable. There is a nice breakfast included with the room. The staff is warm and friendly and a couple speak some English

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Thank Stelly3665
AlmaCruz2, Gerente at Hotel Santa Cruz, responded to this review

Near Stelly, Thank you very much for your positive feedback, we hope in a next stay in Hotel Santa Cruz Plaza. Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Santa Cruz Hotel The place where dreams awaken In the city of Santa Cruz, Colchagua Valley, Hotel Santa Cruz invites you to discover the world of wine, history and the traditions of our land. Enjoy unforgettable experiences, together with the friendliest of service, luxury accommodations, excellent cuisine and exceptional comfort, that make for a truly unique stay. ... more   less 

Additional Information about Hotel Santa Cruz

Address: Plaza de Armas 286, Santa Cruz, Chile
Region: Chile > O'Higgins Region > Santa Cruz
Price Range: £141 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santa Cruz 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hotel Santa Cruz Chile
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santa Cruz staff and other travellers.
3 questions
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Questions? Get answers from Hotel Santa Cruz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the casino are nicer and more modern. Rooms facing the square can be noisy when events are scheduled in the square.”
 of 5 bubbles concettac67, 17 Feb 2017 | Read review
“Back of the hotel, away from the car traffic is best”
 of 5 bubbles Horseshoelake, 9 Feb 2017 | Read review
“Rooms in the rear building, overlooking the museum gardens are very quiet and peaceful”
 of 5 bubbles Jim649, 22 Nov 2016 | Read review
“Rooms facing the central courtyard are quieter.”
 of 5 bubbles Geowestpacific, 17 Sep 2016 | Read review
“A courtyard-facing room is the quietest”
 of 5 bubbles Ysm7, 15 Feb 2016 | Read review
5 of 5