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Sonesta Hotel Concepcion

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Traveller (76)
Room & Suite (23)
Dining (14)
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Overview
  • Excellent50%
  • Very good39%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
“stayed here”(4 reviews)
“clean hotel”(2 reviews)
“chilli”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (604)
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1 - 5 of 29 reviews
Reviewed 10 March 2018

It was my first time in Sonesta Concepcion. Good -Quality Price ratio. Nice restaurant and buffet. Breakfast is nice and warm people. Good internet service at rooms and lobby. Rooms are comfortable and well equipped .More

Review collected in partnership with this hotel
Thank pabl0escuder0
Response from PilarVarelaL, General Manager at Sonesta Hotel ConcepcionResponded 14 March 2018

Dear Mr. Escudero, Thank you for taking your time for filling out our experience in this community. Thank you again for your comments an califications. We have being daily working with all the employees for creating an excepcional experience for our guests. We hope we...More

Reviewed 27 February 2018

Sonesta had a nice restaurant for dinner. Hard to find someone to speak English but we speak Spanish a bit so it worked out ok. The food was very good. The breakfast was included and was fine, nothing fancy. Visited the Casino but we are...More

Thank Sue C
Response from PilarVarelaL, General Manager at Sonesta Hotel ConcepcionResponded 6 March 2018

Dear Sue, Thank you for taking your time for filling out our experience in this community. Thank you again for your comments an califications. We have being daily working with all the employees for creating an excepcional experience for our guests. We hope we will...More

Reviewed 9 February 2018 via mobile

I knew this wouldn’t be an impressive stay when the front desk seemed surprised about having to check a guest in. Positives: well only one, the room was massive. Negatives: it stank of air freshener, thin towels past their prime, a sink that didn’t work,...More

Thank A L
Response from PilarVarelaL, Gerente at Sonesta Hotel ConcepcionResponded 29 March 2018

Dear Guest . Thank you very much for qualify us and give us your comments, this is very important to improve our service. On behalf of the team we apologize if your requirements and expectations were not fulfilled at the level you were expecting, this...More

Reviewed 26 January 2018

The hotel is very good and the staff extremely courteous and professional. The only problem we encountered was noisy neighbors! The insulation between the walls is very poor as we could hear their conversations, opening/closing doors, walking,etc.More

Review collected in partnership with this hotel
Thank Francesco L
Response from PilarVarelaL, General Manager at Sonesta Hotel ConcepcionResponded 30 January 2018

Dear Mr. Francesco, We thank you for the time taken to give us your feedback through this important travel community. For us it is very important your satisfaction and motivates us to know that your experience met its expectations. We hope you will visit us...More

Reviewed 16 December 2017

Very friendly staff , made you fell welcome , smiling and helpful, They made me fell at home Casino next door, excellent breakfast and top class bar service . They help me improve my Spanish . Room service on time , hot food and good...More

Review collected in partnership with this hotel
Thank francist487
Response from PilarVarelaL, General Manager at Sonesta Hotel ConcepcionResponded 20 December 2017

Dear Guest Good morning, We thank you for the time taken to give us your feedback through this important travel community. For us it is very important your satisfaction and motivates us to know that your experience met its expectations. We hope you will visit...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Indoor pool
Details
Price range
US$86 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$86 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (76)
Room & Suite (23)
Dining (14)
Pool & Beach (13)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
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Room Tips
"We were on the 5th floor and it was quiet."
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"The higher up you go the better the view over Concepcion on city side."
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"All the rooms are good"
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"505 was good, though no "view""
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