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SpringHill Suites Birmingham Downtown at UAB

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SpringHill Suites Birmingham Downtown at UAB
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335 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Savannah, Georgia
Reviewed 2 weeks ago via mobile

The one thing done right at this hotel was the people. Every person I dealt with during my stay was beyond friendly and helpful, always greeting you with a smile and saying hello. The hotel itself was in a great location and felt safe but the room was not up to expectations for the Marriott name. The bed, which is...

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Helpful?
Thank Amanda G
Spartanburg, South Carolina
Reviewed 3 weeks ago via mobile

I was also at this hotel during one of the other reviews posted here - I FULLY agree with everything he said. I stay at Marriott properties nearly 100 nights per year and this was by far the worst experience at any hotel of any brand. Not up to Marriott standards. The shuttle ride was so bad we contemplated getting...

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Helpful?
Thank Carl H
Management response:

Tennis Tournament 2, We thank you for taking the time to review our property. I have shared your comments with the appropriate members of our team, to make sure these issues are corrected moving forward. We hope that when in the area again you will give us the opportunity to show our improvement. Regards, SpringHill Suites Birmingham

Atlanta, Georgia
Reviewed 4 weeks ago

It was very close to UAB within walking distance. There were also restaurants nearby within walking distance. Parking available which is hard to get near UAB sometimes. Rooms were comfortable. Suites made it much more comfortable. Definitely will stay here again.

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Thank Susan B
Reviewed 4 weeks ago via mobile

This is an excellent well maintained hotel located within close proximity to The University of Alabama (UAB) and its hospital. The surrounding neighborhood is safe for walking and exploring surrounding nearby restaurants. The hotel itself offers a great self serve continental breakfast. The staff is amazing from Sherry (@the front desk) to shuttle drivers Michael & Brian. You will love...

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Helpful?
Thank Celeste F
Missouri
Reviewed 31 October 2016 via mobile

Our two night stay was eventful. The room for our first night was subpar. The bathroom shower looked like there was mold in the corners. The shower floor had been cracked and patched. The mattress needed to be replaced. The next morning I asked the front desk if there would be another room we could move to. The front desk...

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Helpful?
Thank Barney_Thelma_Lou
Management response:

Mrs. Barney, I apologize for the less than stellar experience that you had while you were here. I assure you, that this is not typical of our hotel. I certainly thank you for letting us know where we can improve. I have passed this information on to our team, to make sure it is a isolated issue. I hope that...

Atlanta, Georgia
Reviewed 19 October 2016 via mobile

We have spent a couple of weeks here over the last month, and we've found the staff and facility truly great. The staff members, from front desk to housekeeping to maintenance, are very willing to help in any way...and will jump in whether the issue is in their "area" or not. The suites are comfortable, clean, and well kept. The...

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Helpful?
1Thank Eileen S
Florence, AL
Reviewed 12 October 2016

Folks at Marriott are always welcoming and nice. These folks didn't disappoint. The property is really nice, probably pretty recently updated. The hallways are fairly narrow. And the bed was simply just too soft. I also wished they would consider a coupe more gluten free options at breakfast. The scrambled eggs kept running out, I normally don't do sausage and...

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Helpful?
1Thank Americana29
Burlington, Kentucky
Reviewed 8 October 2016 via mobile

I don't expect a lot when there's a free breakfast offered, but I've had some decent free breakfasts in much cheaper hotels. This one, unfortunately, is what I'd expect at a Motel 6. Nothing was stocked up, the area was messy and not maintained, my mom stepped in a pile of scrambled eggs, and they ran out of ice water...

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2Thank djalyv
Blacklick
Reviewed 5 October 2016

I was here on business and this was the recommended hotel. Two stars because the people were wonderful and the breakfast was ok. Rooms are not clean and very cheaply put together. There is no mattress pad on the bed - so you are sleeping on a sheet next to the mattress. There were burn holes in the carpet in...

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Helpful?
2Thank Donna S
Management response:

Donna S Thanks for taking the time to review our hotel. I apologize for your less than stellar stay in our room. I assure you this is an isolated issue, and will be addressed with our team. Thank you for staying with us, and I hope you would give us a second try to give you the service you deserve,...

Reviewed 25 September 2016 via mobile

This was my second visit to stay here and the downtwn location is superb for restaurants and attractions. The hotel even offers a van service if you don't want to drive. The rooms are large and luxurious and there is a complimentary breakfast in the morning. We slept great due to minimal noise. This is a super place to stay...

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Helpful?
1Thank Sylvia D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room

Additional Information about SpringHill Suites Birmingham Downtown at UAB

Address: 2024 4th Ave S, Birmingham, AL 35233-2046
Region: United States > Alabama > Birmingham
Price Range: £110 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Birmingham Downtown at UAB 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Springhill Suites Birmingham Downtown At Uab Hotel Birmingham
Hotel Style:
#31 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Birmingham Downtown at UAB staff and other travellers.
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New Orleans, Louisiana
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Questions? Get answers from SpringHill Suites Birmingham Downtown at UAB staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mostly stay away from the elevators on weekends.”
 of 5 bubbles Americana29, 12 Oct 2016 | Read review
“No recommendations.”
  • Metal that poked my husband from ripped mattress
  • Ripped Mattress
 of 5 bubbles Kbookout, 22 Jun 2016 | Read review
“They're probably all about the same, you're downtown.”
 of 5 bubbles 599roxannec, 10 Jun 2016 | Read review
“A suite with a king bed will also give you a sleeper couch.”
 of 5 bubbles JCVanhelsing, 5 May 2016 | Read review
“rooms on the back side stare directly into windows of an office building -- keep your blinds drawn!”
 of 5 bubbles E5896JImartinr, 27 Apr 2016 | Read review
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