We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Plus Carlton Suites

Visit hotel website
Traveller (64)
360
Panoramas (35)
Pool & Beach (44)

About

Location
Cleanliness
Service
Value
All suites hotel, free full hot cooked breakfast buffet, indoor heated swimming pool, fitness and business center, 42" flat screen tv's, washer/dryer room, free high speed internet and local calls, microwave/refrigerator, coffee maker, iron/board.
Read more
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Show more
Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals
973Reviews
391Photos
16Q+A
93Room tips
Traveller rating
  • 604
  • 222
  • 75
  • 36
  • 36
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
We stayed here on an overnight trip to transport two pups to their new homes. The room was really clean and the breakfast wasn't bad. The only complaint I would have would be no screen on a 3rd floor window that opens. Not good if you had kids traveling with you.
Read more
Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 4 days ago
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
Read more
Hotel's Favourite
We stayed here one night while passing through Birmingham. It is minute or two off the highway a couple exits south of downtown. The area had several other hotels, a few restaurants and several large commercial office buildings. Check in was easy. The staff was friendly
Read more
Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 2 weeks ago
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
Read more
Friendly staff, nice big rooms...we got two doubles. The indoor pool is nice and warm and open earlier than most. Breakfast was only til 9, which was quite early. Landrys steakhouse across the street which made dinner much easier.
Read more
Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 1 week ago
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Read more
Clean, comfortable room. I had a king suite. My only issue was to park close to the elevator to my room there were stairs to go down on the exterior and the exterior storefront doors were manual, not automatic. Difficult to bring in large suitcase with stairs. Only ground
Read more
Review collected in partnership with Best Western
Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 3 weeks ago
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
Read more
Bad news first: The hotel has an indoor pool on the 2nd floor but was unusable the Sunday morning we were there because we were told a child threw up in the pool. They were waiting for the clean up crew that was expected to arrive around 11am. 11am is checkout time. :( We
Read more
Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 27 Dec 2018
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services.
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Carlton Suites
The Two Queen Bed Suite at the BEST WESTERN PLUS Carlton Suites
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Carlton Suites
The One King Bed Suite at the BEST WESTERN PLUS Carlton Suites
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Carlton Suites
The Jacuzzi Suite at the BEST WESTERN PLUS Carlton Suites
Photo provided by managementBest Western Plus Carlton Suites
Newly Remodeled Family Suite
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Carlton Suites
The Two Queen Bed Suite at the BEST WESTERN PLUS Carlton Suites
PreviousNext
12345638
Yes we located in safe area.
1 vote
Show all answers
We are about 15 mins / 6 miles from Rucker's place. We do allow pets( Dogs Only), it is $20 per pet per night maximum 2 per room.
0 votes
Show all answers
What are the pool hours?
9am-9pm
-1 votes
We are right at 7 miles from the BJCC.
1 vote
Show all answers
How far to UAB hospital?
10 - 15min drive on mornings, rush hour traffic considered.
0 votes
Show all answers
PreviousNext
1234
"All rooms are quiet no carpet"
"Nice all over"
"ask for backside, a little quieter"
"The third floor still seems like the best bet for quiet."
"All rooms much the same"
PreviousNext
12345619
PRICE RANGE
US$98 - US$144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus carlton hotel birminghambest western carlton hotelbest western birminghambirmingham best western
LOCATION
United StatesAlabamaBirmingham
NUMBER OF ROOMS
100
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing