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Best Western Plus Carlton Suites

912 reviews
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Traveller (55)
Room & Suite (174)
Pool & Beach (38)
Overview
  • Excellent64%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“rony naik”(32 reviews)
“landry's seafood”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Carlton Suites
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (912)Write a Review
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Show reviews that mention
All reviewsrony naiklandry's seafoodmanager's receptionindoor poolroom was cleanking suitethe general managerbiscuits and gravyconference roombirmingham areafree drinkssitting areawould definitely stay here againrestaurants and shoppingfriesyogurtthe breakfast area
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221 - 225 of 900 reviews
Reviewed 10 March 2016

The room was excellent, the entire staff was extremely nice, friendly and helpful. The manager went out of his way to make me feel welcome. They have a nice breakfast, and a very nice snack array from 5-7 pm. There is plenty of parking, and...More

Thank William B
Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 14 March 2016

We are very pleased that we were able to make your stay enjoyable. This is always your home away from home and whenever your travels bring you this way we welcome you back! Thank you so much for your recognition, time, and business.

Reviewed 6 March 2016

Friendly check-in. Smooth process and helpful staff. They are pet friendly, which was a plus and the rooms were right for the price. My iron wasn't working so the front desk changed it out on the spot no problem.More

Thank Chris P
Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 7 March 2016

Thank You so much for recognizing our effort to provide top quality guest services and business to each and every guest. It is our duty and standard to make you at home away from home! You may always expect the very best here with us....More

Reviewed 6 March 2016

This was my first stay at this hotel. It was an excellent choice! When we first arrived, we were welcomed warmly, and offered coffee or a bottle of water. The room was clean and modern. Lots of electrical plug ins for charging electronics. The wifi...More

1  Thank Connie K
Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 14 March 2016

It is so refreshing to receive such remarkable feedback! We always do our very best to accommodate our guest to the highest standards and it feels good to know that our efforts are noticed and appreciated. We thank you so much and hope to see...More

Reviewed 29 February 2016

Good things: It's clean. Acceptable breakfast, good location, and great staff. Bad things: They don't have fully equipped kitchen. Pets friendly is a bit weird for this kind of hotel from my point of view.More

Review collected in partnership with Best Western
Thank Victor E
Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 1 March 2016

Thank you so much for your visit. Best Western Plus is a limited service Hotel, unlike extended stay Hotels which come equipped with a full kitchen. We do our best to make each guest happy and at home. We allow pets, but with restrictions to...More

Reviewed 29 February 2016

No other hotel compares to this hotel! Personal greetings by name throughout my stay. Never any issues! The hotel staff is friendly, personable and is always out front making sure you are comfortable and happy with your stay! I NEVER stay anywhere else when I...More

Review collected in partnership with Best Western
1  Thank mac1sr
Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 1 March 2016

Thank you so much our valued guest. We are very pleased that you are happy! You may always expect our very best at making you feel at home and we look forward to seeing you again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$99 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Birmingham
#5 Family Hotel in Birmingham
#6 Best Value Hotel in Birmingham
#7 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$99 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Birmingham
#5 Family Hotel in Birmingham
#6 Best Value Hotel in Birmingham
#7 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (55)
Room & Suite (174)
Pool & Beach (38)
Dining (1)
Amenities (46)
Questions & Answers
Ask a question
uabstudent19
19 August 2017|
Answer
Response from Lucille G | Reviewed this property |
9am-9pm
-1
Votes
Rosie N
20 December 2016|
AnswerShow all 2 answers
Response from bwcarlton | Property representative |
We are right at 7 miles from the BJCC.
1
Vote
Boyetts
15 July 2016|
AnswerShow all 4 answers
Response from PPM81 | Reviewed this property |
10 - 15min drive on mornings, rush hour traffic considered.
0
Votes
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Room Tips
"ask for backside, a little quieter"
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"The third floor still seems like the best bet for quiet."
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"All rooms much the same"
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"Eleva. in middle of building, 3 doors to enter. Park in back if on 2nd. floor, enter on that floor without..."
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