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Best Western Plus Carlton Suites

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Traveller (56)
Room & Suite (174)
Pool & Beach (38)
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Overview
  • Excellent65%
  • Very good22%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“landry's seafood”(12 reviews)
“indoor pool”(35 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Best Western Plus Carlton Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (920)
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Traveller rating
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Show reviews that mention
All reviewslandry's seafoodmanager's receptionindoor poolroom was cleanthe general managerking suitebiscuits and gravyconference roombirmingham areafree drinkswould definitely stay here againrestaurants and shoppingyogurtthe breakfast areastaff was friendlybwwalmart
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411 - 415 of 908 reviews
Reviewed 12 January 2015

Friendly, welcoming staff. Excellent breakfast bar with a great variety. Excellent location, right off I-65. Many shops and restaurants around. Night guard on patrol. Roomy suites with sofa bed and 2 televisions. Sofa bed was very uncomfortable...needed a new mattress. Beds not comfortable as well....More

Thank macndan
Response from bwcarlton, Director of Sales at Best Western Plus Carlton SuitesResponded 13 January 2015

Macndan, Thank you so much for staying with us! We are happy to hear that you had an enjoyable stay! We appreciate your kind compliments regarding our staff. We are an all-suite hotel offering clean, spacious suites for our guests to relax and unwind after...More

Reviewed 11 January 2015

My whole experience with the staff and the hotels grounds were wonderful. Was very happy to be allow to have my dog with me. Very impressed with the cleanliness of my room. I would recommend this hotel to anyone and I will be staying again.More

Thank Vanessa C
Response from bwcarlton, Director of Sales at Best Western Plus Carlton SuitesResponded 13 January 2015

Vanessa C, Thank you for choosing to stay with us over the weekend! We are happy to hear that you had a wonderful experience. We hope that your pet enjoyed its stay as well! Thank you for your kind compliments regarding our staff and hotel....More

Reviewed 6 January 2015 via mobile

Great Full Breakfast plenty to eat and drink..Beds were very uncomfortable. The sleeper sofa was terrible. It was very quiet and the staff were nice and helpful.. Nice location.. But we didn't rest good because the beds were not comfortable.More

1  Thank MrsJudy
Response from bwcarlton, Director of Sales at Best Western Plus Carlton SuitesResponded 13 January 2015

MrsJudy, Thank you for taking the time to let us know about your experience. We are sorry to hear that you did not have a pleasant sleep because the beds and sleeper sofa were uncomfortable for you. We are pleased to hear that our staff...More

Reviewed 6 January 2015

Attracted by the great reviews of this property, my wife and I visited 1/5/15. We were warmly greeted by Kia, who welcomed us with a smile and deftly oriented us to hotel amenities. The suite was large and comfortable. We had a maintenance problem the...More

1  Thank Errantflyer
Response from bwcarlton, Director of Sales at Best Western Plus Carlton SuitesResponded 13 January 2015

Errantflyer, Thank you so much for choosing to stay with us! We appreciate you taking the time to let us know about your experience. Thank you for your kind compliments regarding our staff members, Keya and Kenia and our General Manager, Rony. We are happy...More

Reviewed 4 January 2015

Older motel with worn carpeting and older decor. Never the less, room was clean and comfortable. Bed was comfortable. Staff was very accommodating in providing a pet friendly room for me and my two dogs.More

Review collected in partnership with Best Western
1  Thank grillsem
Response from bwcarlton, Director of Sales at Best Western Plus Carlton SuitesResponded 13 January 2015

Grillsem, Thank you for taking the time to let us know about your stay! We are an all-suite pet friendly hotel offering clean, spacious suites. We accept dogs only. We are happy that we were able to accommodate you and your pets. If you are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$103 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Birmingham
#5 Family Hotel in Birmingham
#5 Best Value Hotel in Birmingham
#7 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$103 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Birmingham
#5 Family Hotel in Birmingham
#5 Best Value Hotel in Birmingham
#7 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (56)
Room & Suite (174)
Pool & Beach (38)
Dining (1)
Amenities (46)
Questions & Answers
Ask a question
uabstudent19
19 August 2017|
Answer
Response from Lucille G | Reviewed this property |
9am-9pm
-1
Votes
Rosie N
20 December 2016|
AnswerShow all 2 answers
Response from bwcarlton | Property representative |
We are right at 7 miles from the BJCC.
1
Vote
Boyetts
15 July 2016|
AnswerShow all 4 answers
Response from PPM81 | Reviewed this property |
10 - 15min drive on mornings, rush hour traffic considered.
0
Votes
Room Tips
"ask for backside, a little quieter"
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"The third floor still seems like the best bet for quiet."
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"All rooms much the same"
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"Eleva. in middle of building, 3 doors to enter. Park in back if on 2nd. floor, enter on that floor without..."
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