When I walked in I was immediatedly welcomed by Ms. Brenda at the counter, from that point on she never stopped her great customer service. In fact she poured on the charm. In addition to her putting up with making a new key for me twice after locking myself out (and not…
The customer service I received from Brenda was next level. She was very patient with me since I needed to call back a few times to get things reserved. The next day she called to see if everything was alright. It was refreshing and warming to have someone to their job well and…
Nice nights stay. Good nights sleep. Soft pillows comfortable bed friendly courteous staff. Mrs.brenda madee sure i was set for my doctors appointment the next morning. Especially it being that I was traveling alone and really a bit nervous about the appointment in itself.
the rooms was clean, and the desk person tyran was soooooooo sweet.. i will stay here every time i come to alabama you guys rock. i had everything i needed and if i did tyran helped me out...all staff was awesome
Nice room clean and comfortable the front desk lady wanda was extremely nice would most defiantly recommend this place to stay while in Birmingham Alabama very convenient and very friendly staff especially the front desk clerk Wanda
"Just don't go to this hotel and you will be fine."
"Try to get a room away from the interstate to avoid hearing the semi trucking all night long."
"Any room would be great...as long as it is at ANOTHER HOTEL!"
"As last resort"
"You can do better- stay some place else."