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My room was clean, just an average room nothing spectacular. However I left something at the hotel and Shawna called me to let me know and asked how she could assist in getting it back. She went above and beyond her job and I want...More
I had a friend coming into town and booked him a room here. The rate was decent and it's a great area on 280. I've booked rooms here a few times before for friends & family. The hotel is always clean with friendly staff and...More
Nice hotel in a very convenient location, close to lots of shopping, restaurants, and major highways. Staff was friendly and accommodating. Breakfast typical and adequate for this hotel chain. Beds are very comfortable. Room had a bit of a cleaning solution smell to it, but...More
This hotel really tricked me becauSe hotels are normally nice. This one looks good on the outside but once u get inside it's very old. It really needs to be renovated. The walls are thin, you can hear the next person close their door it's...More
1 Thank Ashley C
Response from VON P, Manager at Quality Inn & Suites Birmingham Highway 280Responded 13 December 2016
our apologies for the issues during your stay. we are an interior corridor hotel that was completely renovated when we purchased in 2016. We will check with our housekeeping on the room supplies, New are located on Hwy 280 just off I-450 her win Birmingham...More
As far as I understand the hotel system, the credit card is usually charged at check-in. The front desk employee will get a credit card imprint, calculate the charges, and ask the guest to sign them. The bill is slid under... More
As far as I understand the hotel system, the credit card is usually charged at check-in. The front desk employee will get a credit card imprint, calculate the charges, and ask the guest to sign them. The bill is slid under the room door on the morning of checking out. If there are additional charges, the guest pays for them as well.