I had an awesome experience. Staff was nice, the lobby was clean, room was clean, and the shower was HOT just like I love it. I enjoyed the last minute booking opportunity. It seemed to be a family friendly environment. I checked in around happy hour staff greeted me as I…
I was staying at another hotel in the area and the accommodations were bad. I called to see if there were any rooms, the person at the fron desk said yes and I reserved for three nights immediate. Then I check out of the other place and immediately checked into the Hampton.
Kind staff attentive, and efficient, clean and comfortable all around. Location is fabulous!! I walked to nail salon behind hotel, Burger king for lunch and used my car for dinner and business later on.
Our stay was short but below expectations. The staff was great. We checked in at midnight and getting into the room was quick and easy. I booked prior to arriving. However, the room was not very clean and the interior was damaged. The bathrooms had hair in the shower, no trash…
The Hampton inn in Trussville Alabama had the worst Customer Service I have ever experienced. Upon request to the staff working the phones, she quickly became confrontational and started hanging up on me. I tried to communicate with her reasonably and asked for her manager and…
"I would stay elsewhere."
"the traffic noise is noticeable till about 9 p.m. then quiets down. The train noise is heard around 2 a.m. or so."
"Only four floors"
"they are most likely all good"
"First floor was great! I was by the front desk and never heard a peep!"