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Sonesta Hotel Guayaquil

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Traveller (84)
Room & Suite (71)
Traveller (84)
Room & Suite (71)
Dining (14)
Overview
Joaquin Orrantia Av. and Leopoldo Benitez Street (next to Mall del Sol), Guayaquil 090150 Ecuador See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Reviews (1,034)
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171 results
Traveller rating
68
70
22
7
4
Traveller type
Time of year
LanguageEnglish
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68
70
22
7
4
Show reviews that mention
All reviews food court mall del sol close to the airport almond milk upscale mall room service pleasant hotel street level great pool steam room mini bar hotel lobby free airport shuttle easy access next morning location is great bus station
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1 - 5 of 171 reviews
Reviewed 3 days ago

This is a good and clean 4-star hotel. Reasonably priced and with an OK breakfast. It is located near the airport (2-min cab ride). Unfortunately, to get to any of the nice areas to visit in the city you need to take a taxi, since...More

Thank Colesterol
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 2 days ago

Dear Guest, We are grateful for having the time to let us your pleasant comments. It is very important for us to know how was your stay with us. Your evaluation will help us to continue providing you a high service that our guests deserves....More

Reviewed 2 weeks ago via mobile

Great location mall del sol easy access to lots of restaurants and things to do like the movies etc Very clean Renovated with new ideas and plenty of free cookies coffe and tea Nice staff and great poolMore

Thank sandytoes538
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 2 weeks ago

Dear Mrs. Sandy, Thank you for preferring Sonesta Hotel Guayaquil, your comments are extremely important because help us to continue providing the best service that our guests deserve. We sincerely want you to come back soon. If you have any question, suggestion or additional request,...More

Reviewed 3 weeks ago via mobile

I woke up in the middle of the night (2am) because they thought it's time to have a live concert in front of my room. It had up to 76dB and the walls were vibrating. I called the reception and they only said that they...More

1  Thank Bianka K
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 2 weeks ago

Dear Guest Bianka, We are grateful for having the time to let us your comments. It is very important for us to know your opinion about us, we greatly regret the negative experience you had with us, we have taken actions to prevent this situation...More

Reviewed 24 September 2018

I have stayed here three times in the last six years and have always found it an excellent place. On past visits, within the first hour, everyone on the staff would greet me by name, which I found extraordinary. Not so much this time after...More

Thank Stephen P
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 25 September 2018

Dear Mr. Stephen, Thank you for writing us, your opinion certainly assists us through our continuous process of service improvement like more vegetarian food options, noisy control because of social events like weddings. Your comments are extremely important and we are really happy that your...More

Reviewed 16 August 2018

I had the pleasure of staying at Hotel Sonesta for over 10 days. The hotel is very clean and beautifully designed! It is located close to the airport and attached to a mall. The staff was very helpful throughout my stay and everyone did their...More

Thank moroccoh576
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 25 August 2018

Dear Guest Morocco H, Thanks for letting us know your comments about the pleasure of staying at our hotel. We are pleased to have given a service that made the difference with great staff like Walter as receptionist, Carlos and Raúl as Bell Boys. Our...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
110
Price range
US$106 - US$218 (Based on Average Rates for a Standard Room)
Location
Ecuador > Guayas Province > Guayaquil
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
110
Price range
US$106 - US$218 (Based on Average Rates for a Standard Room)
Location
Ecuador > Guayas Province > Guayaquil
Photos
Traveller (84)
Room & Suite (71)
Dining (14)
Pool & Beach (11)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Pamr7777NY
27 July 2015|
Answer
Response from VikramadityaW | Reviewed this property |
yes the Shuttle is free.
1
Vote
Room Tips
"Ask for a room away from noisy areas !"
Colesterol
3 days ago
Read review
"Higher floors are more distant from any noisy events."
11StephenP11
23 Sep 2018
Read review
"I'd try and get a room as high up as possible. Seems to be lots of activity at street level"
JimS967
7 May 2017
Read review
"Request a room on top floors"
mariaaH4543BI
6 Jan 2017
Read review
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