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Sonesta Hotel Guayaquil

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Traveller (84)
Room & Suite (71)
Dining (14)
Overview
Joaquin Orrantia Av. and Leopoldo Benitez Street (next to Mall del Sol), Guayaquil 090150 Ecuador See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Reviews (1,030)
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168 results
Traveller rating
67
69
22
7
3
Traveller type
Time of year
LanguageEnglish
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67
69
22
7
3
Show reviews that mention
All reviews food court mall del sol close to the airport almond milk upscale mall room service pleasant hotel shuttle bus steam room mini bar next morning location is great comfortable beds buffet breakfast hot water galapagos gym
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1 - 5 of 168 reviews
Reviewed 3 weeks ago

I have stayed here three times in the last six years and have always found it an excellent place. On past visits, within the first hour, everyone on the staff would greet me by name, which I found extraordinary. Not so much this time after...More

Thank Stephen P
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 3 weeks ago

Dear Mr. Stephen, Thank you for writing us, your opinion certainly assists us through our continuous process of service improvement like more vegetarian food options, noisy control because of social events like weddings. Your comments are extremely important and we are really happy that your...More

Reviewed 16 August 2018

I had the pleasure of staying at Hotel Sonesta for over 10 days. The hotel is very clean and beautifully designed! It is located close to the airport and attached to a mall. The staff was very helpful throughout my stay and everyone did their...More

Thank Morocco H
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 25 August 2018

Dear Guest Morocco H, Thanks for letting us know your comments about the pleasure of staying at our hotel. We are pleased to have given a service that made the difference with great staff like Walter as receptionist, Carlos and Raúl as Bell Boys. Our...More

Reviewed 23 June 2018

The rooms were very large, and well appointed. Free continental breakfast was good. I had accidentally made the reservation for the wrong day, and the staff was good about accommodating us. They didn't know their own wifi password though.More

Thank Tim A
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 26 June 2018

Dear Mr. Tim, Thank you for taking the time to contact us regarding your latest experience with us. Your opinion certainly assist us through our continuously process of improvement. Sonesta Hotel Guayaquil is always at your service. We are looking forward to see you soon....More

Reviewed 9 June 2018

We used a conference room and where guaranteed that the access to it would be open. Finally it was not and guests had to walk on the street to get to the venue. Also I left my bag before check in, and when I got...More

Review collected in partnership with this hotel
Thank BGriesbach
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 10 June 2018

Dear Guest, Through these lines I would like to apologize for the inconvenient occurred with the conference room and delayed time for delivering yur bag. We are formally recognizing that this has been an unfortunate mistake. Allow me to extend our apologies on behalf of...More

Reviewed 8 June 2018

Service, cleanliness, location, sleep quality and the room were very good, Value was average. Way-finding was confusing. Being connected to the mall was convenient and we appreciated not having to leave the hotel for our evening meal. We also appreciated access to the MegaMaxi and...More

Review collected in partnership with this hotel
Thank oberdacker
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 10 June 2018

Dear Mr. Oberdacker, Greetings from Sonesta Hotel Guayaquil.Thank you for sharing your opinion on tripadvisor.com. We are delighted to hear that you had a great time at our hotel and that you enjoyed the service, location, sleep quality and cleanliness of our rooms. It is...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
110
Price range
US$107 - US$190 (Based on Average Rates for a Standard Room)
Location
Ecuador > Guayas Province > Guayaquil
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
110
Price range
US$107 - US$190 (Based on Average Rates for a Standard Room)
Location
Ecuador > Guayas Province > Guayaquil
Photos
Traveller (84)
Room & Suite (71)
Dining (14)
Pool & Beach (11)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Pamr7777NY
27 July 2015|
Answer
Response from VikramadityaW | Reviewed this property |
yes the Shuttle is free.
1
Vote
Room Tips
"Higher floors are more distant from any noisy events."
11StephenP11
3 weeks ago
Read review
"I'd try and get a room as high up as possible. Seems to be lots of activity at street level"
JimS967
7 May 2017
Read review
"Request a room on top floors"
mariaaH4543BI
6 Jan 2017
Read review
"Ask for everything before get surprised!"
jackoec
21 Oct 2016
Read review
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