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All reviewsexecutive loungeswim up barnat geosteak restaurantclose to the airportgalapagos islandsone nightpre and postbreakfast buffetnice poolfitness centerclub levelsushivery nice hotelminutes from the airportboth timesrooms are large
Near to airport. Good food. Friedly people. Good and big rooms. All very clean. Nice internal trestaurants. We spend a week and left very satisfied. Very nice breakfast and several options for lunch. If you plan to have a dinner around there are plenty of...More
Thank Carlos Augusto E
Response from hiltonguayaquil, Guest Relations Manager at Hilton Colon GuayaquilResponded 26 November 2015
Thank you for visiting our city and leave a review of our hotel. We are pleased to know you enjoyed the food, location and service.
We appreciate your feedback and hope your future travels bring you back to Hilton Guayaquil.
This is a great hotel with very helpful staff that will make your stay an enjoyable and carefree one. The location was great, close to shopping malls and other touristic places. I was there for a wedding and they made me feel welcome from the...More
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Thank Rebecca M
Response from hiltonguayaquil, Public Relations Manager at Hilton Colon GuayaquilResponded 26 November 2015
We really appreciate your review and five star punctuation on Trip Advisor. Reading your comment, our team feels happy to know you had a great Hilton experience. Thanks for highlighting our service and facilities, we do our best to meet the needs of...More
Stayed two days, food excellent as was the choice - however, staff were plentiful but inept. Not their fault, where is the maitre de ??? Staff supervision and direction ???
Centrally located in the industrial area, access to centre limited, advised to only use hotel...More
Response from hiltonguayaquil, Public Relations Manager at Hilton Colon GuayaquilResponded 24 November 2015
Thank you for your comments. We feel pleased to know you enjoyed our gastronomy.
We value every guest's feedback and opinion and your response will help us to continue fulfilingl our commitment to provide a satisfactory Hilton experience. Thank you for bringing your...More
I've been several times in this hotel. Is just an average Hilton. Right now is very aged and it needs a remodel. The rooms are not nice and have a humidity odor.
This time I was in the first floor that use to be for...More
Response from hiltonguayaquil, Public Relations Manager at Hilton Colon GuayaquilResponded 18 November 2015
We thank you for such a detailed review. Your comments are very important for us, as they help us to improve our service and facilities.
Again, we would not have come here except we were on a Galapagos cruise. The cruise company selected the Hilton. It was OK, but like most Hiltons, you could be anyplace. No local atmosphere. Also, like most Hiltons, it was not convenient (i.e., walkable) to...More
2 Thank IgFlitz
Response from hiltonguayaquil, Public Relations Manager at Hilton Colon GuayaquilResponded 17 November 2015
Thanks for taking the time to share your feedback about your recent stay. We feel sorry for the inconvenience caused but appreciate your comments of our property.
Those suggestions were already notified to the involved areas and we feel they will help us...More
Response from GypsieeRose | Reviewed this property |
I actually went online when I booked the hotel and o got their email on the website. Then just emailed them to let them know my flight. If that doesn’t work let me know and i can find it in my emails I’m sure.