LANTA RESORT (Ko Lanta, Thailand) - Reviews, Photos & Price Comparison

3.5

Location

Cleanliness

Service

Value

ROMANTIC LUXURY LANTA RESORT ON PRA-AE BEACH OR LONG BEACH, KOH LANTA, KRABI. Serenity, romantic, spacious and in the best location are probably best described Lanta Resort. Lanta Resort is ideally located among lush greenery with tranquil environment. Lanta Resort prides itself with a beautifully-landscaped garden and magnificent view of the white sandy beach. Lanta Resort is located on Pra-ae beach or Long beach, one of the best beach locations on Koh Lanta; only 5 minutes drive to Saladan - the island's centre for shopping, dining and night life entertainment. "Where the nature unfolds"

Full view

Property amenities

Pool

Free Parking

Restaurant

Free High Speed Internet (WiFi)

Bar/Lounge

Room Service

Breakfast included

Airport Transportation

Banquet Room

Concierge

Conference Facilities

Dry Cleaning

Laundry Service

Meeting Rooms

Multilingual Staff

Outdoor pool

Public Wifi

Wheelchair access

Room features

Air Conditioning

Family Rooms

Minibar

Non-Smoking Rooms

Refrigerator in room

Suites

Good to know

HOTEL STYLE

Mid-range

Family Resort

HOTEL CLASS

Full view

Contact

243, Moo 3 Sala Dan, Phra Ae Beach, Ko Lanta 81150 Thailand

Name/address in local language

Getting there

Krabi Airport32 mi

Trang Airport41 mi

See all nearby hotels

Nearby restaurants

iRie Bar and Restaurant

8 minAsian

Time for Lime's Restaurant

See all nearby restaurants

Nearby attractions

Muay Thai at Klong Dao Stadium

6 minArenas & Stadiums

Ko Bar

13 minBars & Clubs

See all nearby attractions

395Reviews

480Photos

7Q+A

34Room tips

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Popular mentions

Distinctly below average

We’re a family of 4 with 2 kids aged 6 and 8. We chose the hotel based on reviews and just wanted a nice easygoing beach resort. So, the pluses first: - large, clean rooms (basic but fine!) - excellent daily cleaning with fresh towels and beach towels every day - 2 free…

Date of stay: January 2019

Response from Salesmarketing L, Manager at Lanta Resort

Responded 5 days ago

Dear Khun RunningGirl, I would like to personally thank you for taking the time to review our hotel. I understand your disappointment with our service provided to you, and I appreciate your constructive feedback. We are grateful for all feedback, even if it is of a critical nature, as this is the only way we can truly assess our guests’ needs, and continuously improve the luxury service we aim to provide. I would like to apologize for what happened to you during your stay with us, we will try the best to make sure this does not happen again. We hope that we can work together towards solving this issue and restoring your confidence in our hotel. I do hope to have the opportunity to welcome you back to our hotel in the near future. Thank you for your comments and review as it helps me in upgrading services in the hotels and possible problems or situations which might arise to make sure these will not continue to apply to our great services. Once again, thank you for taking the time to share your feedback with us. Best regards, Lanta Resort!

+6

Big, mistake. Set your expectation level low and you’ll still be disappointed.

We travel a lot. We’ve travelled the world and live Thailand. We’ve been to Lanta 3 times and love it. I made a mistake with this place. Arrival. No typical Thai welcome. No cold towel and a refreshing drink. Just passport, credit card, sign here. Beach 250m that way. Bye. …

Date of stay: January 2019

Response from Salesmarketing L, Manager at Lanta Resort

Responded 1 week ago

Dear Khun S M, Greeting from Lanta Resort! Firstly, allow me to apologize on behalf of everyone at Lanta Resort. We love what we do, and we want every customer to have the best possible experience. Please know that your situation was an exception and we won't allow for repeats. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can't fix the past, but you have my personal commitment to find ways to improve the way our staff serves each and every customer. I do hope you don’t judge the entire hotel by this one experience. We strive to do just one thing. Create Positive Human Connection. Feel free to reach out to me directly if you ever have any questions or comments, or if there is anything, we can do to help remedy your experience. Until then, please receive my most sincere apologies on behalf of everyone on the team. Sincerely, Lanta Resort

+1

Disappointing

We have stayed in many hotels across Thailand over the years. This is our least favorite. The property is a mess and the staff is tired and seemingly unhappy. Our rooms were generally very clean but very dated, so a poor value for the price. There was a charge for…

Date of stay: December 2018

Response from Salesmarketing L, Manager at Lanta Resort

Responded 1 week ago

Dear Khun Bryan M, Greetings from Lanta Resort! We appreciate your feedback, regarding your recent incidences that you experienced during your stay with us. Each issue that you have noted, in an attempt to correct and improve our services. First of all, Thank you for a good review about our Breakfast All about our New Year's Gala Dinner to explain you for the details as below; The New Year’s Gala Dinner is compulsory for most 3 to 5 stars hotels/ resorts in Thailand. It does not only showcase the buffet dinner only but the entire experience (the Thai-style food market set-up, the entertainment, the dinner and the fireworks). We are sorry if this is not up to your standard, but this is the best options that we had. The buffet / food – We have prepared food for 5++ guests even we have expected 4++ guests. Cocktail / Mocktail was served as welcome drinks. In addition to this, our “Street food festival market” is open at 6 PM. The drinks – like many other buffets, this is not included in the price. We also had wine tasting and reservations in the morning from 28 to 31 Dec. The fireworks – we also have prepared fireworks to welcome 2019! We continually try to do our very best for all of our guests, but sometimes we do fail to impress everyone. Unfortunately, we are not perfect, but we strive every day and each event to provide the very best in service to our guests. Sincerely, Lanta Resort

Hi, we stayed here for a family holiday. The place is very run down and dishevelled. Desperately needs a refurbishment. Rooms are big and clean but that’s about it. We stayed over New Year and they insisted on charging us for a mandatory gala dinner for us and the kids. £300…

Date of stay: January 2019

Response from Salesmarketing L, Manager at Lanta Resort

Responded 1 week ago

Dear Khun IanHambleton, Greeting from Lanta Resort! Firstly, allow me to apologize on behalf of everyone at Lanta Resort. We love what we do, and we want every customer to have the best possible experience. Please know that your situation was an exception and we won't allow for repeats. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can't fix the past, but you have my personal commitment to find ways to improve the way our staff serves each and every customer. I do hope you don’t judge the entire hotel by this one experience. We strive to do just one thing. Create Positive Human Connection. Feel free to reach out to me directly if you ever have any questions or comments, or if there is anything, we can do to help remedy your experience. Until then, please receive my most sincere apologies on behalf of everyone on the team. Sincerely, Lanta Resort

Thieves

I booked it via Agoda, but they charged my credit card more then 8000 bath extra for some stupid for some Gala that I didn’t want or search for in Agoda, they had a notification with small letters so you would not react to, when I called the booking manager she just ignored me…

Date of stay: December 2018

Response from Salesmarketing L, Manager at Lanta Resort

Responded 3 weeks ago

Dear Khun Salehi Ali, Thank you for sharing your feedback. We deeply regret that you have had an unpleasant booking process experience before you staying at Lanta Resort. We have taken note of your comments, which we regard as very serious. We look forward to welcome you at Lanta Resort. Sincerely, Lanta Resort!

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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas

Professional photo exclusively commissioned by TripAdvisorLanta Resort

The Grand Deluxe Bungalow at the Lanta Resort

Professional photo exclusively commissioned by TripAdvisorLanta Resort

The Deluxe Room at the Lanta Resort

Professional photo exclusively commissioned by TripAdvisorLanta Resort

The Deluxe Pool Access Room at the Lanta Resort

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How can I get room with hotel a good room

do you have booking with us?

We are looking for accomodations for Jan1-8, some of the pictures of the beach show it is very dirty. Can you guarantee it will be clean when we are there. I understand some seaweed but want to make sure the garbage is not on the beach

We have stayed at the hotel twice, and the beach has always been clean and wonderful. Maybe it can be dirty in low season, I do not know. But we have booked anoter stay here for Feb 2018, so we hope it will be as beatiful as always;)

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l'll be arriving at Krabi airport at 7:30PM. how do l get to the hotel qnd what is the cost.

Do all the rooms have air condition?

Yea All the room have Air Condition

Hej. Läste att frukosten inte är anpassad efter gästernas önskan, bara marmelad ingen skinka eller bacon, dåligt med proteiner, så jag undrar om det finns andra ställen/restauranger i närheten som man kan köpa sin frukost på? Även om frukost ingår, kanske det är värt att äta någon annanstans. Finns det glutenfritt bröd? Mvh Tina

Dear Tainaj201, Thank you for your question. Kindly inform you that we have a basic breakfast to provide our guest even don't have bacon & cheese but still have a variety of food for your breakfast.

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