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Sun Moon Star Resort Koh Phangan

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Sun Moon Star Resort Koh Phangan
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118 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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Kyiv
Reviewed 15 January 2017

- the booking of the room is absolutely non-refundable, so if the weather changes and you are not able to get to the island, you can't get any refund or discount for any night. We had this situation and when I asked at least for a discount the owner behaved unprofessional - was mad and a few times repeated that...

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Helpful?
2Thank vlad o
sunmoonkophang, Manager at Sun Moon Star Resort Koh Phangan, responded to this review

Dear Value Customer, First of all, we thank you very much for your review via TripAdvisor. Please allow us to explanation about this issue and please see below for our reply: - 1st issue: Yes, we can't refund back the money for 1 night for sure because all of the reservation that we have check in the same date, they...

Reviewed 30 November 2016 via mobile

The place is really nice na clean, high standard for a good price. The landlady is very helpful. We had to re-book our flight ticket, because we wanted to stay longer :) there is also a motorbikes for rent for a good price.

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Helpful?
Thank Slawekk S
sunmoonkophang, Guest Relations Manager at Sun Moon Star Resort Koh Phangan, responded to this review

A big thank and we hope we will see you again in the next holiday or vacation. See you again kha! Sun Moon Star

Reviewed 17 November 2016 via mobile

Our stay here could not have been more perfect. From the moment we arrived we were made to feel so welcome by the family that run the hotel. They literally could not do enough for us. They have a restaurant on site where everything is home made and fresh. We ate here everyday and was very cheap too. The location...

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Helpful?
Thank Hansey S
sunmoonkophang, Guest Relations Manager at Sun Moon Star Resort Koh Phangan, responded to this review

Dear Hansey S, Absolutely thank you for your great review, It was a pleasure to have you here with us and we and are looking forward to have you stay with us again! Thank you and take care! Br, Sun Moon Star

Manchester, United Kingdom
Reviewed 6 October 2016

this place is gorgeous and I wish i had time to stay longer! The lady who runs this place is an absolute star! The room was lovely clean comfortable and great location. Really can't fault anything. Thank you and see you soon!!

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Helpful?
Thank Sarah D
sunmoonkophang, Guest Relations Manager at Sun Moon Star Resort Koh Phangan, responded to this review

Dear Sarah, Thank you very much for staying with us and your great review via our hotel, It was a pleasure to have you here with us. We are looking forward to have you stay with us again! A big thanks from all of us! Sun Moon Star

Reviewed 13 September 2016 via mobile

This was the perfect place to stay for me as I was a solo traveler. Made me really feel at home. The staff are fantastic. A family run business that really cares for you. They help me with anything I needed. I was also in a bike accident while I was there. They Evan came to the hospital to make...

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Helpful?
Thank Wayne G
sunmoonkophang, Guest Relations Manager at Sun Moon Star Resort Koh Phangan, responded to this review

Dear Wayne G, Absolutely thank you for your very good review, everything that we do it's come from our hearth too. We are well come and we will wait you to come back again. Thank you. Br, Sun Moon Star

Reviewed 23 July 2016

Stayed here for 3 nights in July 2016 with my partner & we loved it. All Family ran & its the little family touches really make this place an ideal place to stay for a relaxing in Koh phanghan. Rooms are big and spacious and cleaned everyday, food served in really nice & very well priced. if we where coming...

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Helpful?
Thank BenRoganIreland
sunmoonkophang, ผู้จัดการฝ่ายต้อนรับลูกค้า at Sun Moon Star Resort Koh Phangan, responded to this review

Hello, Absolutely thank you and we hope you are enjoy and relax with the next place in Thailand. See you in the further! Take care. Br, Sun Moon Star

Leicester, United Kingdom
Reviewed 5 July 2016 via mobile

I stayed at Sun Moon Star Resort for 3 nights. The room was clean and comfortable with a nice patio area for sitting outside. The room had AC, fridge, microwave, big bed, sofa, hairdryer, safe, bag for beach and beach towel, kettle, tea coffee....everything I needed basically! Haad Yao beach is just 5 mins walk away along with some restaurants...

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Helpful?
Thank Nicola W
sunmoonkophang, ผู้จัดการฝ่ายประชาสัมพันธ์ at Sun Moon Star Resort Koh Phangan, responded to this review

Dear Value Customers, Thank you very much for your good review, we very appreciate that our hotel can service and you very happy with us, hope will see you again in the further! Take care and have a nice day! Br, Sun Moon Star

Queensland, Australia
Reviewed 13 June 2016

We really enjoyed our 3 night stay here. Our accommodation was clean,spacious and comfortable and the location was excellent. We had a delicious dinner one night at the restaurant and the included breakfast was more than adequate - it is really relaxing,gazing out from the restaurant area down to the sea over a morning cuppa. The family that own the...

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Helpful?
Thank Paul S
sunmoonkophang, ผู้จัดการฝ่ายต้อนรับลูกค้า at Sun Moon Star Resort Koh Phangan, responded to this review

Hello, Absolutely thank you for your very good review, we hope you still enjoy and happy with the next place in Thailand and hope we will see you again in the further! Take care and have a nice day! Br, Sun Moon Star

Toronto, Canada
Reviewed 4 May 2016

The Sun Moon Star Resort is set on this little lush hill. It is about 20-30 mins drive from the Thong Sala Pier. The ride is quite bumpy, beware if you get motion sickness, as I got quite sick from the ride. The resort does not have access to a beach, but is a short walk from it, less than...

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Helpful?
2Thank mich716
sunmoonkophang, ผู้จัดการฝ่ายต้อนรับลูกค้า at Sun Moon Star Resort Koh Phangan, responded to this review

Dear Value partner, First of all, we thank you for your review via trip advisor, but we disagree and not accept that you write and complain with our resort. Actually I don't want to write and feedback but after I read it's effect with our business. Please allow us to write for more explanation: In cause like this when you...

Munich, Germany
Reviewed 14 March 2016 via mobile

There is just nothing negative to tell about this place. Rooms are spacious with a touch of luxury. You have everything you need from a fridge to beach towels and the receptionist and her family are one of the friendliest people I habe ever met. There are supermarkets, laundry services, bike rentals and many restaurants nearby. And the beach of...

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Helpful?
Thank Marc H
sunmoonkophang, ผู้จัดการ at Sun Moon Star Resort Koh Phangan, responded to this review

Hello, Thank you very much for your enjoy and happy with our resort, we hope we will see you again in the next vacation. Have a nice day and take care your health! Fon

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Amenities

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
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Questions & Answers

Here's what travellers have asked, with answers from Sun Moon Star Resort Koh Phangan staff and other travellers.
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Questions? Get answers from Sun Moon Star Resort Koh Phangan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great view from restaurant!!”
 of 5 bubbles H6839MRsarahd, 6 Oct 2016 | Read review
“ask for a room with a good view”
 of 5 bubbles HolidayLola, 16 Jan 2016 | Read review
“Get a bungalow, not one of the rooms.”
 of 5 bubbles Lisa3452, 4 May 2015 | Read review
“Try and get a room with a view!!!”
 of 5 bubbles asuvarna, 4 Jan 2015 | Read review
“definitely not the one we had, close to the road and no view”
 of 5 bubbles pipiwharauroa, 23 Oct 2014 | Read review
5 of 5