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Le Pont Hotel

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Le Pont Hotel
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67 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Shanghai, China
1 review
Reviewed 23 August 2016 via mobile

The service is very bad, no one speaks English. It took them forever to figure out what we had booked. They also tried to charge us $7 for breakfast even though the booking said it was included. The rooms are very hot, the AC barely works. We had ants in our beds. Don't stay there!

Helpful?
Thank Lea R
Aarhus, Arhus, Denmark
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 May 2016

We spent several nights in the dormitory at this hotel because it was a holiday and the whole island was sold out. Although the area on the 6th floor is really nice for hanging out, the staff is terrible. They speak little to no English. We were there on a Vietnamese holiday where most hotels and hostels were completely booked.... More 

Helpful?
Thank Alyssa H

Travellers are raving about these Hai Phong hotels

Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 September 2015 via mobile

Stayed here for a few nights. Staff speaks relatively no English and do not care to help with anything. Showers were cold and the dorm is really just whatever. For a dollar more you literally get your own room in other places around town. Granted I was there during raining season, but still it's just not worth it. There are... More 

Helpful?
1 Thank Michael R
Hanoi, Vietnam
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 May 2015

Poor customer relations: On arrival at the hotel the manager took a look at our Hostelbookers booking confirmation and just shook her head and gestured for us to leave. After refusing to leave without an explanation, an English speaking employee informed us that the hotel had ended their relationship with Hostelbookers and all rooms were full. I found this a... More 

Helpful?
4 Thank Susie30039
Pill, Bristol, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 April 2015

The staff are obnoxious with little regard for anyone but themselves. After a slow journey from Hanoi by bus and boat to Cat Ba all we wanted was a shower and a rest. Knowing the island would be busy for the public holiday we booked a couple of days early and secured our LePont Hotel booking on HostelBookers.com. When we... More 

Helpful?
3 Thank Jack C
Bishops Stortford
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 12 December 2014 via mobile

A friend and I got a twin room for $5 each a night. We got a clean room, towels, fridge and a hot shower for that price which I thought was pretty reasonable. The woman at the front desk cannot speak a word of English so don't expect any info from her but she was perfectly nice to us. Not... More 

Helpful?
2 Thank Seth B B
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 October 2014 via mobile

We saw the recommendations for Le Pont and needing a cheap night in Cat Ba, we chose it because people had recommended their tours of Ha Long Bay. We arrived after booking via email and the lady at the desk didn't speak English so didn't understand we had a reservation. No problem, we got there eventually. We asked about a... More 

Helpful?
1 Thank Faye_C79
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 September 2013

I stayed at Le Pont hotel for 3 nights during my stay on Cat Ba Island. The hotel is very well located. The front desk person during the day speaks English, and at night there is always a lady there (Vietnamese speaker), but she is always willing to call the person who speaks English if you have an issue. The... More 

Helpful?
2 Thank SirIban
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 September 2013

My Fiance and I stayed in Le Pont for three nights in September, 2013. We stayed in a private room ($11/night), which was large with clean towels. The first room we went to had a problem with the airconditioning unit, but we got switched to a new room to get the problem sorted out. It is true that the women... More 

Helpful?
1 Thank Natalie L
Playa del Carmen, Mexico
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 September 2013

I visited Ca Ba Island the first time last fall. A storm made it impossible to go outside to grab dinner. The friendly and helpful stuff made noodles and vegetables for the guests and helped out in the period without electricity. I stayed in the 14 bed dorm, which was occupied by me and 3 other people, so we had... More 

Helpful?
1 Thank Stefanie089

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
LePont Hotel has 24 rooms privates and 1 mixed room single bed (14 beds). ... more   less 

Additional Information about Le Pont Hotel

Address: Dong Ho Bay, Group 20, Cat Ba Town, Cat Hai, Hai Phong 350000, Vietnam
Region: Vietnam > Hai Phong
Price Range: £10 - £31 (Based on Average Rates for a Standard Room)
Number of rooms: 25
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Questions & Answers

Here's what travellers have asked, with answers from Le Pont Hotel staff and other travellers.
1 question
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Questions? Get answers from Le Pont Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay at this hotel.”
 of 5 bubbles 992alyssah, 22 May 2016 | Read review
“Rooms on street side may be a little more noisy...”
 of 5 bubbles SirIban, 17 Sep 2013 | Read review
“Third floor for good WiFi”
 of 5 bubbles joe_mtb, 7 Jan 2013 | Read review
“Third floor if you want wifi”
 of 5 bubbles benjaminchait, 14 Dec 2012 | Read review
“corner sweets are large and sunny”
 of 5 bubbles Katsogiannou, 7 Apr 2012 | Read review
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