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Lac Long Hotel Hai Phong

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Traveller (40)
Room & Suite (28)
Dining (5)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#25 of 135 hotels in Hai Phong
Location
Cleanliness
Service
Value
Cast your eyes over some of Haiphong's most famous attractions from the comfort of its most stylish hotel. With 30 rooms and suites, a contemporary design and one of the city's most renowned restaurants and bar. The neo-classical styled Lac Long Hotel welcome you more moments of truth service and exquisite facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Game room
Golf course
Pets Allowed ( Dog / Pet Friendly )
Car hire
Valet parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Darts
Karaoke
Table tennis
Taxi service
Business Centre with Internet Access
Meeting rooms
Massage
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Shared kitchen
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English, Chinese, Vietnamese
117Reviews2Q+A13Room tips

Reviews
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goldenbee wrote a review Jul 2020
Hanoi, Vietnam4 contributions1 helpful vote
I hv stay the hotel. But I so disappointed with receptionist, unprofessional, indecorous, she argued with guest. I don't know why the hotel recruited her. I hv never back to this hotel and looking forward to your apologies.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vũ Tài, Chủ sở hữu at Lac Long Hotel Hai Phong
Responded 8 Aug 2020
Dear Valued Guest, Thank you for your sincere review. I apologize for this bad experience during your stay at our hotel. I will personally resolve this issue and assure it won't happen again. We hope you give us another chance to make it up to you. For any further comment please feel free to contact me directly via gm@laclonghotel.vn Best regards, Toby Vu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul wrote a review Nov 2019
Canberra, Australia1 contribution
Totally the best place to stay. The staff are average with English but amazingly helpful the place is clean and the breakfast it tip top. Would come back any day. Views of the city, proximity to everything size and comfort of the bed and room great.
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nicole J wrote a review Nov 2019
1 contribution
To start off, this isn't a very touristy city, however we decided to have a leg of our monthlong trip based here regardless. When we first arrived we were fresh off a boat and desperately needed to get laundry done. It quickly became apparent that the laundry service at the hotel was more geared towards Businessmen needing a suit pressed as opposed to a couple needing a week's worth of clothes cleaned. After talking with the front desk staff they worked to call a nearby launders and arranged for them to come and get our laundry and bring it back the next morning! Can't begin to say how grateful we are for this!!! They also made it easy to book a car to the airport, and have I mentioned the breakfast?? That soup they serve is amazing!!! The rooms are also very comfortable and the channels even included a number of English speaking ones, which came in handy the night I got very sick and couldn't leave my room (not the hotels fault). Thank you so much to the very friendly and helpful staff here!!! 😁😁😁
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JuJay wrote a review Nov 2019
UK27 contributions28 helpful votes
The Hotel was very well located for the sights in Hai Phong and for catching the ferry to Cat Ba Island. The staff were very helpful especially in assisting with ferry tickets and taxis. The room was spacious and comfortable.
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Date of stay: October 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Davie G wrote a review Oct 2019
Hanoi, Vietnam3 contributions4 helpful votes
I have frequent business trip to Hai Phong and Lac Long always first choice for me. Very good attitude with good quality of room and services. Will come back future times. Location near to city center and hot location for commerce so it is easy to reach services and entertainment
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lan T wrote a review Aug 2019
10 contributions5 helpful votes
I stayed one night at the hotel. They don't have twin room (two single bed) and asked us to pay more for family room with one double and one extra bed. The room is small and full of smoking smell. The air-conditioner is leaking and water dropped to the room floor. I called the reception and one bell man came but he could do nothing and put one towel on the floor to absorb the leaking water. Next morning I told the receptionist and they said that they could not do anything because it was late (9:30pm). They did not say sorry or had any action to answer my feedback. Never come back and recommend anyone to this hotel
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Date of stay: July 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 480t_iv, General Manager at Lac Long Hotel Hai Phong
Responded 18 Aug 2019
Dear LanT181, I am very disappointed to hear that you found our service to be below your standards. I am very sorry that you weren't satisfied with the competence of our service. Please email us with a phone number or email address so I can discuss your issues personally. Kind regards, Toby
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sologirltraveller wrote a review Jul 2019
6 contributions
To be fair: - the room was pleasant - it was well equipped with bathrobe, safe and fridge - it was clean Bad points: - it's not in a very nice neighbourhood - the menu for lunch/dinner is very uncreative in terms of Western food and incredibly expensive - I ordered a pizza and a mango juice. The pizza took around 25 mins to arrive and was exactly 4.5 inches across. It was the equivalent of one slice of pizza. It was also half cold, and it had been slopped onto the plate so half the topping was congealed on the side. - This feast cost over $10 USD (including tax) for one slice of pizza and a mango juice and was carelessly and sloppily served. - Honestly they should be ASHAMED. A local dish would probably cost 1.50-3.00 USD on the street. I understand it's a hotel, but this shows lack of care and an exorbitant price for such sloppy service.
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Date of stay: July 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Choose a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 480t_iv, General Manager at Lac Long Hotel Hai Phong
Responded 18 Aug 2019
Dear sologirltraveller1, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. Best Regards, Toby
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rtansfdc wrote a review Apr 2019
Georgia525 contributions15 helpful votes
The hotel looks new and nicely built. We booked a regular room for 3, prepaid, but for some reason they told us that room is not available. They offered us a family suite, not a free upgrade, but a discounted price. Still we have to pay a lot extra. Since we only stay for a couple nights so I didn't want to make a big deal out of this. The family suite is quite nice. There are two bed rooms, kitchenette, and dining area. Both bed room are large. One with private bath. Breakfast is included but something we can pass.
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 480t_iv, Tổng giám đốc at Lac Long Hotel Hai Phong
Responded 25 May 2019
Dear rtansfdc, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, please don't hesitate to call us. Best Regards, Toby
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kiran v wrote a review Jan 2019
6 contributions11 helpful votes
Best place to stay and very good service. All facilities are available like gym and bikes for rent.very good service ... Break fast and room service is good and nearness is maintained and laundry is also available within the hotel...
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Date of stay: December 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 480t_iv, Tổng giám đốc at Lac Long Hotel Hai Phong
Responded 6 Apr 2019
Dear kiran v, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards, Toby GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arul Canicious wrote a review Oct 2018
Trondheim, Norway88 contributions71 helpful votes
A nice hotel in Hai Phong. Kindly and helpful staff, speak english. Big rooms with aircon. Quiet too. Comfortable beds. They have good breakfast too! We recommend this hotel if you gonna stay in Hai Phong.
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
VietnamHai Phong
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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LAC LONG HOTEL HAI PHONG - Reviews, Photos (Vietnam)

Frequently Asked Questions about Lac Long Hotel Hai Phong
Which popular attractions are close to Lac Long Hotel Hai Phong?
Nearby attractions include Hai Phong City Opera House (0.6 miles), Tam Bac Lake (0.3 miles), and Hai Phong City Museum (0.5 miles).
What are some of the property amenities at Lac Long Hotel Hai Phong?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Lac Long Hotel Hai Phong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lac Long Hotel Hai Phong?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lac Long Hotel Hai Phong?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Lac Long Hotel Hai Phong?
Conveniently located restaurants include Bonne Vie Restaurant, Gentleman Lounge, and Texgrill Tran Quang Khai.
Is Lac Long Hotel Hai Phong located near the city centre?
Yes, it is 0.6 miles away from the centre of Hai Phong.
Are any cleaning services offered at Lac Long Hotel Hai Phong?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Lac Long Hotel Hai Phong?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Lac Long Hotel Hai Phong offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Lac Long Hotel Hai Phong?
The staff speaks multiple languages, including English, Chinese, and Vietnamese.