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Mercure Banjarmasin

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Mercure Banjarmasin
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261 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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somewhere
Reviewed 3 weeks ago via mobile

Stayed for 3nites. Room is of average standard but toilet seems tired. The tiles need a good scrub .it feels slimy and slippery if you do not wear slippers. Air diffuser could make wonder in the room if someone is using the loo. A busy hotel for locals and the mall is accessible via ground floor.

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Helpful?
Thank cadallaca
AyuPratiwi, Front Office Manager at Mercure Banjarmasin, responded to this review

Dear Cadallaca, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Reviewed 7 January 2017

Hotel is modern with complete facilities such pool, restaurant, conference room and cafe. In conjunction with Duta mall, the only mall in town so it is quite crowded to reach the lobby using car especially during weekend. Location is good, next to biggest hospital, mall and main road of the town with lot choices of local food around it during...

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Helpful?
Thank Meida E
AyuPratiwi, Front Office Manager at Mercure Banjarmasin, responded to this review

Dear Ms. Meida E, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 15 November 2016 via mobile

Just having a meeting with some colleagues a few days ago, this hotel still a convenient place for those who want to have business activities, while the family can go for shopping and dining. Located in the very center of the city of Banjarmasin, this beautiful-pool-hotel managed by Accor, is an interesting place for getting acquintance with friends and listening...

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Helpful?
1Thank Suryanto I
AyuPratiwi, Front Office Manager at Mercure Banjarmasin, responded to this review

Dear Suryanto, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you...

Jakarta
Reviewed 4 November 2016

This is my 5th stay here, the room was spacious, comfortable and homey. For quite stay choose room with city view, the room with the pool view is quite noisy with the activity of in the pool and cafe & restaurant down below. At the basement there are Matha Tilaar Day Center, with prices lower than in Jakarta. Mercure Banjarmasin...

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank Virgorini I
AyuPratiwi, Front Office Manager at Mercure Banjarmasin, responded to this review

Dear Virgorini, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. And we...

Jakarta, Indonesia
Reviewed 31 October 2016

We really love this hotel, big hotel, big room and we love the pool. The staff really friendly, they have clean room and tidy. The breakfast also good. This hotel quite near to the airport. If you're looking for hotels near airport, then this is the best choice.

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Helpful?
Thank Ade K
AyuPratiwi, Front Office Manager at Mercure Banjarmasin, responded to this review

Dear Ade K, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank...

Banjarmasin, Indonesia
Reviewed 16 October 2016

the location is strategic, we could immediately access to the largest mall in the city the room is modern and stylish, i also loved the way their staffs being so humble, affordable price and worth it.

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Helpful?
Thank elfnazmina
AyuPratiwi, Front Office Manager at Mercure Banjarmasin, responded to this review

Dear Elfnazmina, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Jakarta, Jakarta Raya, Indonesia
Reviewed 14 October 2016

I stayed here for business agenda two months ago. This hotel looks very neat and modern. Its location near to the mall is one of the best advantage. The swimming pool is very beautiful with surrounding Banjarmasin's view. One thing to be improved is electricity. I experienced the electricity was shut down and they need more than 15 mins to...

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Helpful?
1Thank zeanettee
AyuPratiwi, Front Office Manager at Mercure Banjarmasin, responded to this review

Dear Zeanettee, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And...

Tangerang Selatan
Reviewed 13 October 2016 via mobile

Being a business traveller, I did not enjoy most of the facilities. The entrance was giving me a wrong impression. It was small and narrow, straight from car park (worsening by renovation work). But this was forgotten when I reached the lobby. Lobby was spacious, clean, and comfy. The pool view right in the middle gave a fresh feeling, nice...

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Helpful?
Thank Bayuaji M
AyuPratiwi, Front Office Manager at Mercure Banjarmasin, responded to this review

Dear Baju Aji, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services...

Tanjung, Kalimantan Selatan, Indonesia
Reviewed 29 September 2016 via mobile

This hotel is always be my first choice whenever I visit banjarmasin for the last 6 years. My last visit was very memorable because I got an upgrade upon checked in and when I entered the room there was a lovely cake waiting for me, and it wasn't even my birthday... what a nice surprise. Thank you very much Mercure...

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Helpful?
1Thank Mrs M
AyuPratiwi, Front Office Manager at Mercure Banjarmasin, responded to this review

Dear Ibu Tenry, It's always a pleasure to have you 'home' for the last 6 years. Mercure Banjarmasin continue to grow and develop over the years to improve the quality of products and services are also supported by review and input from loyalty guests like you. We very much appreciate your comments regarding your stay with us. We are delighted...

Reviewed 16 September 2016 via mobile

I left something important for me when I check out. And pak Asep still kept and gave to me all of that things. Thank you pak Asep n Mercure. Hope you always healthy.. And God will give you better than the things already gave to me. Aamiin

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Helpful?
Thank Jenius a
AyuPratiwi, Front Office Manager at Mercure Banjarmasin, responded to this review

Dear Jenius A, Thank you for your kind and warm review about your experience with Mercure Banjarmasin and our staff Asep. At Mercure we strive to provide a superior service experience for every guest. Thank you again for sharing your experience and trusting us as your primary choice to stay. We hope your next visit will be as pleasant as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Concierge
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Located in the city centre on top of a leading mall in Banjarmasin, surrounded by business and leisure spots and only 25 Mins from Syamsudin Noor Airport. Mercure Banjarmasin has a stunning panoramic view of the surrounding city. The hotel has 2 restaurants, 2 Bars and 1 meeting room with a capacity of up to 300 delegates. All 180 rooms come with a modern and stylish decor ... more   less 

Additional Information about Mercure Banjarmasin

Address: Jl Ahmad Yani No 98, Banjarmasin 70249, Indonesia
Region: Indonesia > Kalimantan > South Kalimantan > Banjarmasin
Price Range: £33 - £47 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Banjarmasin 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Mercure Banjarmasin South Kalimantan
Hotel Style:
#1 Luxury Hotel in Banjarmasin
#1 Spa Hotel in Banjarmasin
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Banjarmasin staff and other travellers.
2 questions
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Questions? Get answers from Mercure Banjarmasin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view rather than city view”
 of 5 bubbles meidae, 6 Jan 2017 | Read review
“For travelers who wants quieter rooms do not choose the pool-view rooms. A live band is playing rather loudly during nightime”
 of 5 bubbles Jexen2013, 3 Jun 2016 | Read review
“choose pool view”
 of 5 bubbles 873widyas, 26 May 2016 | Read review
“Pool view room will be preferable.”
 of 5 bubbles JoanesIndrawan, 10 Apr 2016 | Read review
“I recommend for the pool view room, but city view is also nice.”
 of 5 bubbles Sidjaja, 12 Jan 2016 | Read review
5 of 5