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Grand Suka Hotel

Traveller (51)
Room & Suite (14)
Dining (13)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel located at center of Pekanbaru city
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Property amenities
Pool
Free parking
Restaurant
Free High Speed Internet (WiFi)
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
222Reviews
99Photos
1Q+A
14Room tips
Traveller rating
  • 109
  • 57
  • 43
  • 11
  • 2
Time of year
Traveller type
Language
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  • English
Room was smoking room even though non-smoking was requested. Had to get another pillow because my first one had blood stains on it. Then found more blood on Doona cover and bedhead. Ordered a beef hamburger and got something that had freezer burn enough to be half solid.
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Response from Grand S, management at Grand Suka Hotel
Responded 12 Oct 2017
Dear Reviewer , Warmest Greetings from Grand Suka Hotel Pekanbaru.. Thank you for your feedback. From Management we would say apologize for the inconvenience you experienced and the service that did not meet your expectations. All of your comments are very much appreciated. I will share your feedback with our team and work to address the concerns you have indicated. Thank you for selecting Grand Suka Hotel Pekanbaru and we hope you will come back for a future visit . Best Regards, Management Grand Suka Hotel Pekanbaru
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Grand suka is ex ibis hotel. Complete facility. Friendly staff. Swimming pool, bussiness center, hot shower, international channel on 32 inch flat tv, complete breakfast for 3star hotel, in room dining, spa n massage, strong ac lol. I just have to wait 5 minutes for
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Responded 8 Jan 2017
Dear Mr. yudhiarek, Regards from Grand Suka Hotel.. Thank you for choosing Grand Suka Hotel for your accommodation in Pekanbaru. We very much appreciate your comments regarding your stay at Grand Suka Hotel. It is always a pleasure to receive positive feedback. It will be informed to all team as they can take it as appreciation and reference to maintain excellent service to all guests at all time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Management Grand Suka Hotel
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I am bagpacker looking a for budget hotel to stay in Pekanbaru. I was doubt to look for a hotel at first, then came through my mind that Grand Suka Hotel offers Paket Sumo and then finally I chose Grand Suka Hotel Pekanbaru. As I came, they gave me Paket Sumo which the price and
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Responded 22 Dec 2016
Dear Mr. Fadhilah A, Regards from Grand Suka Hotel... Thank you for choosing Grand Suka Hotel for your accommodation in Pekanbaru. We very much appreciate your comments regarding your stay at Grand Suka Hotel. It is always a pleasure to receive positive feedback. We will share it to our team as the review sunday monday (SUMO) promo and motivation to maintain good service to every guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Fitri Handayani Secretary to GM Grand Suka Hotel
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Back in May the name of the Hotel are Ibis Pekanbaru. The hotel is situated near the SKA Mall of Pekanbaru, just 10 minutes of walking. The Room are decent, quite old fashioned, nevertheless the bed is comfy. No places of interests or dining within walking distance of the
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Responded 16 Oct 2016
Dear Mr. SigitPra, Regards from Grand Suka Hotel.. Thank you for choosing ibis Pekanbaru (Grand Suka Hotel now) for your accommodation in Pekanbaru. We very much appreciate your comments regarding your stay at Grand Suka Hotel. It is always a pleasure to receive positive feedback. For some cases, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will handle this case by following up accordingly to make sure it will never happen again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Fitri Handayani Secretary to GM Grand Suka Hotel
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I stayed in here for 2 days on business. The breakfast is good, the shuttle service is great but the room need to be improved. I stayed in a smoking room as I requested, but it doesn't mean the room smells like a smoking room. The room should be smelled fresh, buy some room
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Responded 4 Oct 2016
Dear Mr. Njosh B, Regards From Grand Suka Hotel.. We very much appreciate your comments regarding your stay at Grand Suka Hotel. It is always a pleasure to receive positive feedback. For some cases, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will handle this case by following up accordingly to make sure it will never happen again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Fitri Handayani Secretary to GM Grand Suka Hotel
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Bedroom
Good service to supply essentials
Towels with holes in them
Stained old & dirty carpets
Beds nice & firm
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123
brapa harga kamar semalam ?
Room only sekitar 350k kalau dengan sarapan sekitar 400k
0 votes
"Nice views over-looking the swimming pool."
"Find another place to stay"
"All rooms have the same views, good enough but no beach nor mountain view around."
"The hotel s off the main road so rooms are quite quiet."
"1. Ask for higher room for better view. 2. Its a business hotel, if you want a quieter room, ask one away from the elevator. 3. Ask for the hotel staff if you want to order a taxi, if you just want to go to Mall SKA, ask one of them to take you there by a motorcycle."
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123
PRICE RANGE
US$24 - US$28 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Ibis Pekanbaru
LOCATION
IndonesiaSumatraRiau ProvincePekanbaru
NUMBER OF ROOMS
125
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