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My husband & I were looking forward to a romantic weekend getaway at Japamala, but our experience was an utter disappointment. The resort is overrated and over priced for the service that you receive. When we arrived at the resort, we were greeted by a...More
love the beach, soo lovely! the service was the best! they served you cold drinks to welcome you! they are polite too! however,it took too long to check in.but i wasn't that dissapointed when i arrived at our room.Wow! our very own pool! the feeling...More
My husband and I stayed here for a week for our honeymoon and we had an amazing time. When we arrived at Tioman airport we were greeted there by a member of staff who took our cases and led us to the speed boat which...More
We stayed 4nights in Japamala in April to celebrate my 50 th birthday and our wedding anniversary..........it was the perfect paradise to celebrate our special days!!!!!!!We stayed 3 nights in a wonderfull tree house and one night in a jungle lux sarong which we were...More
We stayed at the Seacliff chalet for a weekend. Given that it was a very hot weekend, the air-conditioning was always switched on in the room and to the credit of the hotel, I did not see, hear or otherwise notice any mosquitoes or flies...More
Response from Nicholas J | Reviewed this property |
I also highly recommend the private speed boat/private car option. We heard many horror stories about the ferry. The private boat and car are not cheap - I think we spent about $630 USD for 2 ppl, round trip, but it was an... More
I also highly recommend the private speed boat/private car option. We heard many horror stories about the ferry. The private boat and car are not cheap - I think we spent about $630 USD for 2 ppl, round trip, but it was an incredibly professional and comfortable experience. We had our hotel (Conrad) organize the car (which was cheaper than what Japamala quoted us), and Japamala arrange their speedboat. Just make sure the driver knows exactly where at the docks to meet the boat, and vice versa. Having them exchange phone #s ahead of time should be sufficient. Good luck!
Yes, you can take the the Blue Water ferry to Kampung Genting which is the first stop and the one where the staff from Japamala can pick you up from. There is no other way to Japamala except by their speedboat be it from Kg... More
Yes, you can take the the Blue Water ferry to Kampung Genting which is the first stop and the one where the staff from Japamala can pick you up from. There is no other way to Japamala except by their speedboat be it from Kg. Genting or from Mersing. But it would definitely differ in rate if they pick you up from Kg. Genting. They have these rates on their website.
I was told as well that during the periods when the sea state is bad, the Japamala speedboat cannot make its way out to Mersing but only to Kg Genting as theirs is a small speedboat.
I saw some water taxis at Kg. Genting when I made the trip out from the resort to get some provisions, not sure though if you can get those to get to the resort, but I did see villagers using the service to get to the other parts of the island. Best to check first.
The ferry service operates according to tidal timings so it's best to plan your journey well. The ferry journey out from Kg Genting to Mersing can take awhile as they will make stops at the other jetties before returning to Mersing. (Kg Genting is the first on the route.) On our way out, we were at the Tekek jetty for more than 2hrs before the ferry made its way back to Mersing. Didn't help that ferry was packed to the brim as our travel date coincided with the holidays there.
But, be warned. You'll need a lot of patience for the ferry service as well. Both at the counters and in the ferry itself. Getting the tickets was a hassle. We'd to go to many different counters for various steps of the process- one counter for paying tickets, one for registration, one to collect queue number for boarding pass and a seperate one for the actual boarding pass, and then they have two seperate counters to pay the National Park fees and Marine Park fees to enter Tioman. Don't really understand how they can't consolidate all these into one counter.
It was just as chaotic and confusing inside the ferry. One guy said it was free seating even though we had tickets with seat numbers. But when things started to get messy, they then insisted we'd to follow seat numbers. So, do plan your ferry journey well and take into consideration of the waiting time and all.