Hsiang Garden Hotel
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Hsiang Garden Hotel

Mile 1.5 Leila Rd Bandar Hsiang Garden, Sandakan 90717 Malaysia
Detalle baño
Traveller (22)
Deluxe Twin Room
Room & Suite (11)
Restaurant Beluran
Dining (4)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

3.5
#13 of 31 hotels in Sandakan
3.4 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Hotel Hsiang Garden conveniently located at Leila Road, opposite the Tiara Club. Walking distance to Alley Bowling Championship Center, Karaoke Center, Cinema, Korean Food Restaurant. We are only at 3 minutes drive to Sandakan town, Harbor Mall & Seafood Restaurants along Leila Road & Pasir Putih. The hotel provides return airport transfer and ample parking space. A collection of 46 guestrooms, a multipurpose hall and restaurant. Hotel provides simple local favorites food and beverages at the restaurant.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Restaurant
Karaoke
Nightclub / DJ
Airport transportation
Conference facilities
Street parking
Wifi
Breakfast in the room
Kids' meals
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Refrigerator
Bath / shower
Hair dryer
Bottled water
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
1.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Chinese, Filipino, Indonesian and 1 more

Location

Mile 1.5 Leila Rd Bandar Hsiang Garden, Sandakan 90717 Malaysia
45Reviews0Q+A7Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 13
  • 13
  • 11
  • 1
  • 7
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Sort by:
Detailed Reviews
Underjay wrote a review Dec 2013
Kuala Lumpur, Malaysia
4.0 of 5 bubbles
I visit this hotel in December for 3D2N as leisure purpose. Generally I think the bedroom is clean and comfortable. Staff are nice and friendly. The air condition are newly changed as past two years I have been stayed in this hotel and the air condition is not as cold as the recent. The price of the hotel is worth for money and I will come back again in the future. Thank you.
Read more
Date of stay: December 2013Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chua K, Owner at Hsiang Garden Hotel
Responded 23 Mar 2014
Dear Underjay, Thank you for return to stay with the Hotel Hsiang Garden. We are glad that your overall you have enjoyed your stay with us. Once again, thank you for choosing to stay with us and we look for to serve you again in the future. Chua
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy L wrote a review May 2012
Kuala Lumpur, Malaysia
3.0 of 5 bubbles
Overall inside the room is OK. Parking & WiFi is available for free
Read more
Date of stay: February 2012
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HsiangGarden, Manager at Hsiang Garden Hotel
Responded 3 Mar 2013
Dear Andy L, Thank you for taking the time to give us your valuable feedback.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jodders wrote a review Mar 2007
london
3.0 of 5 bubbles
This hotel is ok, quite cheap, i think its roughly RM100 a night. Nothing special, its halfway between town and the airport. I had 3 ppl in the room,it costs RM30 for another "bed" ,which turned out to be just a matress. The room was very big though which was nice.

Bathroom was big but hot water took ages to get on. Also, tea/coffee was extra...

Budget hotel, ok... I would stay for 1 night.

Much reasonable compared to other hotels......
Read more
Date of stay: February 2007
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesCheck-in / front desk
2.0 of 5 bubblesService
3.0 of 5 bubblesBusiness service (e.g., internet access)
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chua K, Guest Relations Manager at Hsiang Garden Hotel
Responded 29 Apr 2014
Hope that you had enjoyed a pleasant night here. See you again in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wchiichang wrote a review Jun 2014
Kuala Lumpur, Malaysia
5.0 of 5 bubbles
Most importantly the hotel is clean and the services there is good.most of the equipment like he TV and aircond are new.there is also wifi connection in both room and lobby..location wise is not favourable if you do not have your own transport but is still near to travel to the main city..conclusion if you need a budget hotel this would be the most recommended choice
Read more
Date of stay: May 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chua K, Owner at Hsiang Garden Hotel
Responded 13 Jun 2014
Dear Wchiichang, Thank you for sharing such a useful feedback to us. We are very happy that you had a satisfied and enjoyable stay at Hsiang Garden Hotel with slogan home is where your heart is. We are always work harder to exceed your expectation and wants when you are away from home. We look forward to welcome you back to Hsiang Garden Hotel in the future. Regards, Chua On behalf of Hsiang Garden Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Donna Christen G wrote a review Oct 2016
2.0 of 5 bubbles
When we arrived, the receptionist did not even greet or smile at us. Same during check out ,but different receptionist. We were the one greeting them, saying good morning. The receptionist took her own sweet time printing out the receipt. When asked how much longer we have to wait, she dared reply ' can't you see the receipt is printing?'. Apparently she wasn't printing our receipt but other guests receipt. The guests came in a group so maybe, she wanted to save time her time and make her work easier so she printed their receipt earlier before the guests even check out. So overall bad staff. It's a pity given the hotel is really nice (although noisy ) and clean.
Read more
Date of stay: September 2016
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: We stayed at level 4, and it was quite noisy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chua K, Guest Relations Manager at Hsiang Garden Hotel
Responded 5 Oct 2016
Dear Donna, Warmest greeting from Hotel Hsiang Garden First of all please accept our sincere apologies for the trouble and frustration you experienced on your recent stay at our hotel. We strive to make every guests' stay a pleasant one from check-in to departure through quality service and amenities. We truly regret this was not your experience. We have taken good note on the issues that you have kindly highlighted in your review and will take appropriate action accordingly. Firstly I want to know who is the reception during your check in time?..do you remember their name or is there any that we can identify the receptionist..on what date was you check in to our hotel?..may I know your booking is under what name?.. because we didn't found your name in our system.. We will use your comments as part of our on-going service training. We will make improvements. Again, I apologise, primarily, for not being able to provide you the high standard of hospitality which is the general norm of our hotel. We genuinely regret the inconvenience caused to you because of this. Thank you once again for filling out a review. We appreciate your honest feedback; we will relay it to the team. I do hope that we will have the pleasure of welcoming you back on a future visit and please do not hesitate to contact us if we can be of assistance at any time. Regards Hotel Hasiang Garden - P
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rolamn wrote a review Sept 2015
Melbourne, Australia
5.0 of 5 bubbles
The Hotel was refurbished. The room is clean and We stayed in a family room and it is double bed and a single bed. For RM128, it's definitely value for money. The staff is so friendly. The hotel has a free shuttle bus to take you into town during the day. WiFi was excellent, air cond and water heater served their functions well. Highly recommended especially for big families with a budget.

Stayed June 2015
Read more
Date of stay: June 2015
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Rooms on the rear side have better view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chua K, Manager at Hsiang Garden Hotel
Responded 3 Sept 2015
Hi Rolamn, Greetings from Hotel Hsiang Garden. First of all, thank you for spending your time to write us a valuable feedback about our hotel. We really feel grateful that our facilities and services provided to you during your stay was up to your expectation and satisfaction. Its always our commitment to provide our facilities and service at reasonable price but with warmest service. We do hope that we can have the chance to see and serve you better in your future trip to Sandakan. Thank you and good day to you. Regards, Chua Hsiang Garden
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
comejointhetraveller wrote a review Mar 2017
4.0 of 5 bubbles
I got to know about the hotel when I met the owner who was also the owner of Borneo Natural Sukau Bilit Resort when I spend my three days two nights there. I inquired about place to stay after the three days two nights at NSBR and he recommended the Hsiang Garden Hotel. Since I am a Single Independent Traveller and a budget backpacker, I opted to choose to stay at the dorm which is the cheapest rate at RM20/= per night. There are three seperate queen size beds in the room unlike in other budget lodges where they placed a two tier bunker type of beds.There is an attached bathroom, a single wall mounted swinging fans and a tv. The room cleanliness is good. I can live with staying in a no air-conditioned room, no refridgerator and no hot water as I've chosen to stay in the most cheapest room and I can save a lot more to go to many more places. The French backpacker guy who checked in one day after me really got a bargain and was charged for RM15/= per night only since it was a non peak period. The windows in the dorm overlook a forested hill. I don't mind since I'm using the dorm only to sleep and much of the time spend outside going to places of interest. There is a self laundrette situated not far away from the hotel and it charges RM4.50 for 4 kg of load, another RM4.50 for drying (it's optional) and washing soap can be purchase from the vending machine for RM1.50. If you think that it is a little bit of a hassle then send it to the hotel laundry services, but of course the price wouldn't be the same.The hotel has a restaurant but it closes at around 6.00 pm. You have a choice whether you want to go out and eat at Sandakan town or at the hotel. Vans or the local call it bus frequently ply the road to Sandakan. It's numbered 204 and coloured white and blue. The fare is 80 cents (malaysian).It's final destination is the Central Bus Station and from there on you can walk to Harbour Square about 100 or150 meters to have your food or go to the cinema at the mall 11th floor. Although Hsiang Garden Hotel is situated on the outskirt of Sandakan town it's adventurous when you go in the van that is going to Sandakan since you'll be sardine packed in the vans with the locals. That's third world kind of transportation. Finally I'll say that my stay at Hsiang Garden Hotel was satisfactory and the staff was friendly. If you are a Single Independent Traveler or a budget Backpacker that wants to save on places to stay and travel more; I recommend you here.
Read more
Date of stay: March 2017
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chua K, Manager at Hsiang Garden Hotel
Responded 24 Apr 2017
Dear the traveller, Warmest greeting from Hsiang Garden Hotel. We very much appreciate your comments regarding your stay with us. We strive to ensure our guests experience the best visits possible during their travels and we are glad that we have made your stay much comfortable and pleasant ones. We are pleased to hear that you enjoyed your stay and I do agree that it is the team members makes us proud to see our guest experiences the exceptional hospitably during their stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we look forward to the pleasure of welcoming you back again soon. Regards Hsiang Garden Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pat V wrote a review Mar 2017
4.0 of 5 bubbles
We stayed a couple of nights here it's not in the center you can take a small mini bus on the side of thé road that brings you for 0,70 rm to the center in 5 minutes the hotel is clean and the staff from the reception wass very nice and helpfull busses to center are going untill 9 pm after you can take taxi for 35 rm
Read more
Date of stay: March 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chua K, Manager at Hsiang Garden Hotel
Responded 24 Apr 2017
Dear Pat V, Warmest greeting from Hotel Hsiang Garden We very much appreciate your comments regarding your stay at our hotel. We will use your comments as part of our on-going service training. Wewill make improvements. Thank you once again for filling out a review. We appreciate your honest feedback; we will relay it to the team. Thank you again for sharing your experience, and we look forward to the pleasure of welcoming you back again soon. Regards Hotel Hsiang Garden
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marjeta M wrote a review Feb 2016
Ljubljana, Slovenia
3.0 of 5 bubbles
The hotel is not in the center, this means you need to go on bus or taxi to the center. Staff in the hotel is extremely polite and helpful. The hotel is 2 star hotel, this means you can not expect 4 stars. But anyway the hotel is really cheap, we paid 57 RM for double and 70 RM for triple and I think you can not get more decend hotel cheaper than this.
Read more
Date of stay: February 2016
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chua K, General Manager at Hsiang Garden Hotel
Responded 23 Feb 2016
Dear Marjeta, Thank you for choosing to stay with us and sharing your experience at Tripadvisor. Most of all, thank you for your compliments on our staff. Your compliments will definitely spur us on to provide the very best for our guests. My team and I certainly look forward to welcoming you back to the hotel again in the future. Thank you. Regard Chua Hsiang Garden
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CrazyDutchAbroad wrote a review Aug 2015
Kota Kinabalu, Malaysia
3.0 of 5 bubbles
It's a nice and clean place to stay. Bath, fridge, coffee/tea facilities, all is there. You can even change the light settings in the room for another ambiance. Local shops and restaurants (Asian) nearby. Take a taxi to the commercial area / harbor for sunset at the waterfront. Room service means cleaning it. During breakfast time it was busy in the restaurant so there was no delivery service available.
Read more
Date of stay: July 2015
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chua K, Manager at Hsiang Garden Hotel
Responded 9 Aug 2015
Hi CrazyDutchAbroad, Greetings from Hotel Hsiang Garden. First of all, thank you for spending your time to write us a valuable and useful feedback about our hotel. We really feel grateful that our facilities and services provided to you during your stay was up to your expectation and satisfaction. Also, its a regret from us for unable to deliver the food to your room for your dining convenience so we would like to express our sincerest apology to you. We do hope that we can have the chance to see and serve you better in your future trip to Sandakan. Thank you and good day to you. Regards, Chua Hsiang Garden
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No results found.Try changing or clearing your search to read questions and answers.
Donna Christen G wrote a tip Oct 2016
2.0 of 5 bubbles
"We stayed at level 4, and it was quite noisy."
Read full review
Be789 wrote a tip Sept 2016
Melbourne, Australia
1.0 of 5 bubbles
"Stay away from rooms in 2nd floor. You won't get your money's worth."
Read full review
Zahir G wrote a tip Jul 2016
5.0 of 5 bubbles
"Third floor really quieter"
Read full review
jaydonchoo87 wrote a tip Apr 2016
Indonesia
5.0 of 5 bubbles
"Request the room with bathtub or higher floor"
Read full review
Rolamn wrote a tip Sept 2015
Melbourne, Australia
5.0 of 5 bubbles
"Rooms on the rear side have better view"
Read full review
Not the right property for you?
There are more places to choose from in the Sandakan area.
PRICE RANGE
£9 - £16 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahSandakan DivisionSandakan
NUMBER OF ROOMS
46
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HSIANG GARDEN HOTEL - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Hsiang Garden Hotel
Which popular attractions are close to Hsiang Garden Hotel?
Nearby attractions include Agnes Newton Keith Home (1.1 miles), Puu Jih Shih Buddhist Temple (1.0 miles), and The Parish of St Michael and All Angels (0.9 miles).
What are some restaurants close to Hsiang Garden Hotel?
Conveniently located restaurants include Balin Roof Garden Bar & Bistro, English Tea House & Restaurant, and San Da Gen Kopitiam.
Are there any historical sites close to Hsiang Garden Hotel?
Many travellers enjoy visiting Agnes Newton Keith Home (1.1 miles).
All Sandakan HotelsSandakan Hotel DealsLast Minute Hotels in SandakanHotels near Hsiang Garden Hotel
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire